Littledata ‑ Customer Tracking
Littledata - Track 100% of revenue server-side
Rating
4.3
feedback
115
chart
#599
All reviews
Rating Breakdown
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Aug. 26, 2024
Absolutely terrible customer service. Reached out to them 6 hours ago and still have not heard anything back. Their app broke our site and they will not respond.
July 27, 2024
Great product. Cornelia has been walking us through step by step to make sure everything is turned on or off and working properly. Now that everything is about blocking and not tracking it makes it hard for businesses to gather information to make informed decisions on spend. Littledata really helps fill in those missing pieces to give us a cleared picture of customers, trends, and opportunities
July 22, 2024
Good product, Great support. Cornelia is always helpful, even when she is very busy. When she has to research a problem, she follows through and gets answers. I have had the same experience with other support personnel as well. Lastly, it is refreshing to talk to a someone offering support that can actually answer technical questions!
June 6, 2024
We've been using Littledata for just over a month now and it's brought back around 30% of the data we lost with our cookie policy and GA4 updates. We've been super happy with the data so far and we would definitely recommend it as a good plug in solution!
May 1, 2024
Littledata did entirely fix the missing transactions issue for us. However, whilst doing that, it completely skewed the attribution of our CPC & Organic traffic - something we couldn’t accept as it made our Ads reporting even worse, which was the whole reason we installed. I am understanding of apps not always working perfectly but when I reached out to the support team, they totally gaslit me - pushing back saying it must be a GA4 issue, sending me random Google documentation that wasn’t relevant, generally wasting hours of time. I advised I would be uninstalling, and only then did they escalate the issue. After this, they came back conceding that it was Littledata that caused the attribution issue, that there was nothing they could do and offering me compensation. If you do install, watch your attribution graphs closely, as well as your device/location reporting. It isn’t the one stop data solution it claims to be.
April 15, 2024
Data is getting ever more complicated for small ecommerce businesses (GA4 intro, consent changes, multiple apps with differing data). SMEs need a solid foundation where they can have confidence they are reading the best data available, giving them time to get on with the day job. Littledata definitely fills this gap. In particular, I'd like to give a shout out to Claudiu in tech support. I keep asking him a tonne of questions - he is patient, quick to reply, and solutions focused. Thank you!
April 8, 2024
Instant, Amazing, Bespoke and Expert support while we are still on the trial-mode!
Thank you so much for your review! We hope to only hear good things once the trial is over. Our tool will help you boosts the performance of social channels by tracking more customers and revenue.
Jan. 18, 2024
I am pleased to share my experience with Littledata and Cornelia. I recently reached out to them to help me with my Shopify store's conversion data accuracy, and I must say that I am thoroughly impressed with their personalized support. Cornelia, in particular, was extremely helpful in understanding my concerns and requirements. She patiently listened to my issues and provided me with step-by-step guidance to resolve them. Her support was timely, detailed, and easy to comprehend. I genuinely appreciate her commitment to ensuring that my store's data accuracy reaches 100%. Overall, I am delighted with the services provided by littledata and Cornelia. Their personalized support and expertise have immensely helped me in improving my store's performance. I would highly recommend their services to anyone looking for accurate and reliable data solutions for their Shopify store.
Nov. 23, 2023
Be careful. I've had a very bad experience with Littledata Tracking (GA4). Zero benefit. Money wasted as if they were the ones who invented GPT or the whole internet in general. Their goal is to take money, not to help you make money
Hi there, We appreciate every review and try to improve our service for all our customers. Our team tried to contact you regarding your experience as well as offer a refund in case you were unhappy with the results. We make it our mission to help all of our customers if they have questions, so feel free to reach out at [email protected]
Nov. 15, 2023
Littledata is second to none. I was in the process of looking at Elevar, but both Cornelia and Natascha jumped on the phone with me and spent considerable time going over my requirements, helping my understand attribution, creating reports for me in GA4 and just supporting me in an excellent way. They have gone beyond my expectations. In regards to the accuracy of my data. I am finding it more accurate than Shopify to be honest and the reports they have made for me have given me very valuable insight into my business.
Thank you for reviewing our app. We are always happy to assist! Hoping the data will continue to make your analytics journey as smooth as possible :)
Oct. 13, 2023
I can't say enough about the customer service at Little Data. Cornelia is amazing and she knows every aspect of the product. She is also great at explaining the data and setting up custom reports useful for our business. Until we added Little Data, we were unable to see how our Subscription Customers behaved vs Our non subscription customers. Little Data put all the subscription data into G4 so we can see how our subscription is performing via Google Analytics. We can now see the reasons for cancelation in a report in G4, We are able to now see our Subscription Revenue vs our Non Subscription Revenue in G4. There are also some great templates provided by Little data for setting up reports in G4. Once again, we are grateful for all the help Cornelia provides during set up and on going. We are so lucky to have such an analytics expert on our Team. Thank you Brad Solomon Founder - Prana Pets
Aug. 31, 2023
LittleData has allowed us to have accurate data in google analytics so we can make confident marketing decisions.
Thank you for reviewing our app. We're happy to hear that Littledata is an essential part in business decision making.
Aug. 30, 2023
The app helped us a lot and it provides a lot of useful data. Certainly, a good economic app to give you extra insights into your e-commerce activities. The support is amazing and Cornelia is a star at LittleData always helpful and always providing spot on insights. Much recommended.
Aug. 25, 2023
Great product and team is a pleasure to work with. Hands-on during the migration process. Our data is more accurate and cleaner than ever
Thank you for reviewing our app. We were equally happy to assist. We hope to continue to provide the same level of accuracy throughout your journey.
Aug. 24, 2023
Great for dataLayer improvements and better GA4 integration than Shopify provides. Makes life so much easier for us.
Thank you for reviewing our app. We're happy to hear that Littledata proved to be a solution for your tracking needs.
Aug. 24, 2023
This app works well and has helped in get our data clean again post the iOS / Facebook issues. Our data is way more clean and accurate after using LittleData, no doubt about it.
Aug. 21, 2023
Littledata is probably the only place to go in order to get all analytics data collected right. Support is fast and really cooperative. The knowledge and tutorials on how to integrate with various platforms for Shopify is amazing. They have fixed our Google Analytics issues with universal analytics before, now we are working close to get everything reported right in GA4. Highly recommend this solution.
Thank you for reviewing our app. We're happy to hear that the transition was smooth and our integrations helpful.
Aug. 16, 2023
While we haven't had a chance to dive too deep into the data yet, we are using Little Data to get clean data from Shopify to GA4. That is business critical and since this is a major shortcoming with Shopify and I don't see many other solutions on the market providing this server side data stream functionality, Little Data is a blessing. So far, their support has been tremendous. They are responsive, attentive, and seem to generally care about us as a customer. I would recommend them for any ecommerce business using Shopify that cares about having visibility into clean, actionable data, which should be every ecommerce business using Shopify.
July 19, 2023
Their customer service basically doesn't understand any technology, I asked them to help me install google purchase events, but they basically couldn't provide any help. I wasted almost a month on this app and got nothing. Sales fell sharply. It is not recommended to use this app, it is a huge trap
Hi there, Thank you for sharing your feedback! I can see several conversations have been open between your store and our team, but unfortunately our initiatives to jump on a call and assist live were denied. We have provided you with the documentation needed to obtain the results that you were looking for and offered guidance to see the data that Littledata provides, but your interest was for something else. We appreciate the time to leave a review - every piece of feedback helps us learn and get better.
July 4, 2023
Don’t bother! Find something else!! The littledata app isn't tracking the events well. Some days it misses 100% of the events, some days it counts double. The biggest issue is that it is attributing the ads incorrectly. Sales generated by one ad is attributed to a totally different ad. The support is slow and useless. I'm seeking help with events on FB but they're tell me how to fix it in google analytics. Therefore this app should be removed before it starts ruining things better yet don’t install it!!!?
Hi there, Thank you for sharing your feedback! Our support team has been trying to get to the bottom of the issues that you reported and we'd really like to assist in getting everything set up. Feel free to email us if you'd like to give our app another try, we can make sure you will get another 30-day trial. Every piece of feedback helps us learn and get better.