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To LiveChat: Live Chat App

All reviews

Rating Breakdown

  • 5
    70% (45 ratings)
  • 4
    11% (7 ratings)
  • 3
    5% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    12% (8 ratings)
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4 / 5 Share

July 12, 2018

We are just getting used to it and are happy with it so far The Nest Shop

Store

The Nest Shop 3

Using app

8 months

Total reviews

1

Average rating

4.0

1 / 5 Share

June 5, 2018

Manipulative, hard to use, unintuitive.

Store

Walltones

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 24, 2018

LOVE this app! I've been able to help so many people live on the page. Helped sales and engagement.

Store

The Cake Planner

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 23, 2018

That was a horrible hour of installation and then removal of your LiveChat plugin. We canceled our account immediately. 1) You should not push chat accounts live to the website before finishing "set-up" 2) You should actually remove the chat from the website when it is uninstalled. 3) Not allowing you to remove a profile picture, use of default chat icons, or changing the default greeting is horrible service. Their Shopify Chat integration is flat out broken.

Store

X31 Sports

Using app

17 minutes

Total reviews

2

Average rating

3.0