LiveRecover SMS Cart Recovery

March 10, 2021

This app is probably the best text message cart recovery out there. 24 hour support and 24 hour real communication with customers is a game changer - seriously helped our cart recovery increase and bring a ton of extra revenue to our business. I seriously recommend this to any business on shopify - small or large as the potential to make money is so great since so much is left on the table with emails

March 9, 2021

I had a lot of abandoned cart issues and wanted to integrate an app that could help we with that. Within a day LiveRecover recovered a large abandoned order and consistently recoveres them for my shop! The live agent chats with my customers is great! All my customers seem to be happy to receive a text and are grateful for the discount offer!

March 1, 2021

This is the second store I've installed LiveRecover on, it will also go on any future sites I build. These guys were the pioneers of this human abandoned cart recovery so be weary of people trying to imitate them. Excited to see what other products they come out with.

March 1, 2021

Long a time user of LiveRecover, excited to see them on the Shopify app store. I'm not the type of person that ever leaves reviews but this app works magic. Our store presents an unusual challenge since our goods are considered hazardous our shipping labels can cost customers up to $40, because of this we have a 49% cart drop off. LiveRecoer recovers success rate is about 8x what we see on email recovery, plus any purchase we get through them costs us less than a purchase from Facebook. Highly recommend checking them out.

Feb. 27, 2021

Love LiveRecover! Set it and forget it.... until you see those orders come in! What I really love is when customers respond to the texts a real-human answers back. No bots!

May 17, 2021

We've been with LiveRecover for a year - and its one of my favorite apps. We love it, our customers love, it prints us money and the LiveRecover team is awesome. Whats there not to love? Our customers feel like they have a brief but direct and extremely personal line directly to our team - which sways them over to make the purchase decision. Love love love.

Feb. 19, 2021

We've been thinking of having our customer service team text customers and then we found LiveRecover. I really couldn't be happier with it. The platform is excellent. Our company is VERY focused on our brand and customer interactions and the LiveRecover reps were EXTREMELY attentive and responsive. The setup was virtually none. I had the app connected & fully functioning in about 5 minutes, with no credit card and a free trial. If there is one app you can literally add to you store in 5 minutes and make more money, this is it. No creating emails or anything. Really satisfied :)

Feb. 18, 2021

LiveRecover is one of those few Shopify apps where you 1) understand its value prop immediately and 2) see its impact on the business in the same amount of time. Super intuitive set up with robust and comprehensive controls. I'm able to go from 30K foot view to individual customer conversation to help pinpoint why customers are abandoning their carts on our website. The team is constantly figuring out ways to enhance their product and roadmap while aspiring to be a brand partner rather than a conventional vendor.

Feb. 12, 2021

Such easy set up .. but most importantly, I love getting to see the text interactions because the team is legit at communicating with customers. Must have for ecomm

Feb. 8, 2021

Live recover give a more personal connection when trying to win abandoned carts. I would shut off our email automations, this is just a great supplement to that effort

Feb. 8, 2021

I have been using this app for about 6+ months now. It has done wonders bringing back customers who didn't purchase on their first time. The human touch to it is excellent.

Feb. 7, 2021

Easy set up. Increases revenue. Team is legit. If you want to do SMS cart recovery, look no further - you found the app you need.

Feb. 3, 2021

good customer service simple setup for recovering sales with SMS they have conversations with your customers and offer discount codes

Feb. 2, 2021

LiveRecover is my favorite app in the Shopify ecosystem. Affordable pricing, and incredible results. We recover an incredible amount of abandoned carts and it makes a big difference. They also have a very strong team that we're lucky to work with!

Feb. 1, 2021

This app is super turnkey and an incredible addition to our entire brand strategy. Every time I look at a conversation one of the assistants write when a customer asks questions, it’s like they are an actual employee with how much knowledge and research they respond back with. This app is just a no brainer and the team behind the app are incredibly smart. I loved how fast and easy it was to get setup and having humans is way better than the chatbots. More than highly recommend this app, it’s really a vital missing piece if you don’t have it!

Jan. 30, 2021

Have been using LiveRecover for nearly a year, consistently generating extra revenue for our store without so much as glitch or a hiccup. We've proposed some changes around the script/offering - which were implemented literally same day, very fast feedback/support from the management/founders. Thumbs up.

Jan. 29, 2021

Download this app. There's honestly no reason not to. Live Recover goes out and HUSTLES for you and texts your abandoned carts while you sit all cozy inside waiting for the sales to come pouring in. And what happens if you don't make any sales? You don't pay anything. And it literally takes like 45 seconds to install. Deadass.

Jan. 29, 2021

We just started using this app and it's already recovered a bunch of sales for us! super happy. easy setup. will continue to use!

Jan. 28, 2021

As a customer for over 1 year, LiveRecover has made a huge difference in helping us recover lost sales. Their human interactions also makes a world of a difference as customers feel they are chatting with our team vs a robot and it gives them a sense of connection to our brand. In 2020, we saw a 22% recovery rate from LiveRecover alone. Giving us an additional $35,000+ in revenue - on AUTOPILOT. So I HIGHLY recommend LiveRecover to any Shopify store owners who want to automate abandoned carts through SMS!

Jan. 27, 2021

We have this used this app for years and love it. We believe this team to constantly be submersed in the abandonment space and be leading in innovation and work flow. We appreciate all the extra sales! - Resolution resolutioncolo.com