Rating

4.6

feedback

610

Reviews

chart

#2,634

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    22%
  • Less than a month
    30%
  • Less than a year
    30%
  • More than a year
    9%

Reviews Summary

The Shopify App has received mixed reviews from users. Positive aspects include excellent customer service, quick response times, and efficient support. Users appreciate the time-saving features and ease of translation for their online stores. However, there are negative reviews regarding unexpected charges after uninstalling the app, poor translation quality, and issues with the user interface. Some users also mentioned concerns about the app leaving code traces behind and difficulties in resolving translation-related bugs.

Highlights

Excellent customer service and quick response times
Efficient support and time-saving features
Unexpected charges and issues with uninstalling the app
Poor translation quality and user interface problems
Concerns about code traces and unresolved bugs

Rating Breakdown

  • 5
    88% (535 ratings)
  • 4
    5% (31 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    6% (37 ratings)

Reviews with Text

  • 95% (578)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 31, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Saved me a lot of time

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're thrilled that you found our translate tool helpful and our service satisfying. If you need any other support, please feel free to message us again anytime. We'll be here to assist! Best Regards, Sophie|Langwill Support

4 / 5 Share

Dec. 18, 2025

Support was great with 2 agents. Fast and efficient.

Using app

About 16 hours

Total reviews

5

Average rating

4.6

Developer Reply

Thank you so much for your review! ⭐ We’re happy to hear that our two support agents were fast, efficient, and able to assist you well. Your feedback means a lot to us, and we’ll keep working to make your experience even better. If there’s anything more we can do for you, feel free to reach out anytime! 😊 Best Regards, Kim|Langwill Support Team

5 / 5 Share

Dec. 18, 2025

Gran app que facilita mucho la tradución de la tienda online. Además el soporte es rápido y eficiente.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Muchas gracias por tu reseña! 😊 Nos alegra saber que la app te ha ayudado a facilitar la traducción de tu tienda online. También es un gusto saber que nuestro soporte fue rápido y eficiente. ¡Seguiremos trabajando para brindarte la mejor experiencia posible! 🙌 Saludos cordiales, KIm|Equipo de asistencia de Langwill

5 / 5 Share

Dec. 2, 2025

Very good app, and nice customer service :)

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really glad to hear you’re enjoying the app and had a great experience with our customer service. If you ever need anything, we’re always here to help! 😊 Best regards, KIm|Langwill Support Team ✨

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more