All reviews

Rating Breakdown

  • 5
    89% (439 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    2% (8 ratings)
  • 1
    6% (28 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 4, 2020

I don't know why I can't download this app?? I downloaded it once, and then had to remove... tried adding again and it's 505 error. Can someone help me out?

Store

Zipply

Using app

32 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Can do! (We reached out promptly. Helping is what we do. 💪)

1 / 5 Share

Jan. 8, 2020

Doesnt lock pages specifically so cant hide specific menu items. It picked up a page on the App store when i searched for my a page in my store to lock. Too general to be a paid App.

Using app

12 minutes

Total reviews

2

Average rating

2.0

Developer Reply

Hey there! I'm sorry this didn't work out for you – thanks for letting us know. This sort of thing *is* very much within our feature set: Locksmith does support locking individual pages, and does support hiding menu items for those pages. It sounds like you may have run into a one-off problem during setup; if you'd like to try again, please reach out at [email protected]. We'd love to help. :)

1 / 5 Share

Dec. 12, 2019

I've not actually used the app but the pricing structure is rediculous, why should customers on higher shopify plans be penalised?

Store

TYF

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hey there! We could have communicated our pricing policy better at the time; thanks for letting me know how you feel about it. I've updated our listing to be clearer. For the record: our pricing is a conversation, and we start with a suggested price that's based on what you pay for Shopify. Different merchants get very different value from the product, and because that value is impossible to fully predict, we begin with that estimate. If that price doesn't work for you, we ask you to let us know what price *does* feel good for you – and we proceed from there, letting you know what works for us, until we reach a price that works for us both. You can find the whole policy at uselocksmith.com/pricing.

1 / 5 Share

June 10, 2018

DO NOT INSTALL THIS APP UNDER ANY CIRCUMSTANCE. DOES NOT WORK AND NO SUPPORT. Last updated 2016 - this should be removed from the store as it caused me nothing but trouble after installing - DO NOT INSTALL!!!!!!!!

Using app

About 10 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

March 12, 2018

horrible web site the worst in the world. Very difficult.

Using app

Over 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 28, 2017

The price is listed as "from 9.00/month" but the subscription is automatically setup to bill for $29.00/month. Deceptive advertising. No integrity in that. Be careful. I uninstalled the app and I'm hoping there's a better solution in the app store for setting up wholesale functionality.

Using app

16 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

July 17, 2016

Not very impressed. I had this app installed in order to lock my wholesale section. It worked at first, then locked all my sections. Fixed it, then it happened again. So basically I am losing sales because my whole site has again been locked. Emailed yesterday at 6:00 and have still not heard back.

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 22, 2014

Doesn't let me access the protected areas even with the right tags.. Waste of time.

Using app

1 day

Total reviews

1

Average rating

1.0