Rating

4.9

feedback

625

Reviews

chart

#807

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    29%
  • Less than a year
    48%
  • More than a year
    16%

Reviews Summary

The reviews for the BSS Lock app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick responses from the support team, mentioning specific team members like Jonas, Mida, Emma, Hill, and Jolie who were instrumental in resolving issues and customizing the app to fit their needs. Users appreciated the ease of use of the app, its reliability, and the ability to hide prices for wholesale customers. The support team was commended for going above and beyond to assist users, even offering coding solutions and integrations with different themes.

Highlights

Positive customer support experiences and quick responses from the team members like Jonas, Mida, Emma, Hill, and Jolie
Ease of use and reliability of the app
Ability to hide prices for wholesale customers
App customization and integration with different themes
Exceptional customer service and going above and beyond to assist users

Rating Breakdown

  • 5
    93% (579 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 21, 2025

The app works very well and meets our expectations. The support is very responsive and super efficient. Thanks to them for their help with the setup. Great!

Store

TAGZ

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2025

They helped me even when i wasnt by the computer and was done as i wanted, so BIG thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Great support and always very responsive and quick. The App is working excellent for me. We are more than happy

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2025

We love the B2B lock app, we run a unique wholesale store and this app has made things so easy! Plus, Jonas one of the amazing support team members has been THE BIGGEST help ever in configuring our store and ensuring everything is set up exactly how we need it. Even if it wasn't a standard setting within the app, he's got the team working on getting it to do what we need it to. Jonas and I have spoken probably for like 2 weeks daily and every day he is so happy, friendly and so keen to help.

Using app

27 days

Total reviews

1

Average rating

5.0

All reviews

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