B2B Login Lock Hide Price BSS for Shopify

B2B Login Lock Hide Price BSS

BSS: B2B Lock & Hide Price - Shopify App Store

Rating

4.8

feedback

538

Reviews

chart

#1,760

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    4%
  • Less than a month
    33%
  • Less than a year
    47%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and efficient problem-solving skills of the customer service representatives, particularly mentioning individuals like Emma, Jena, and Joy. The app itself was described as easy to use, meeting the specific needs of users, and providing solutions for controlling user access and managing wholesale orders. However, there were a few mentions of slow loading times for certain features and the need for developer assistance in setting up the app.

Highlights

Positive customer support and quick problem-solving
Ease of use and meeting specific needs
Control over user access and wholesale order management
Slow loading times for certain features
Need for developer assistance in setup

Rating Breakdown

  • 5
    92% (494 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (14 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

June 21, 2024

Toller Support App unterstützt leider die Funktion nicht, das die Kategorien auch in den Drop down Menüs versteckt werden.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.

5 / 5 Share

June 20, 2024

Great app and amazing support by Jolie!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 19, 2024

I couldn't set up the application but Joy was patient and helped me solve my problems! Many thanks

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 19, 2024

We have been using the BSS B2B Lock & Hide Price app since 2019 without any issues, when we encountered our first problem the BSS customer support team was very quick to resolve, Joy communicated well and provided ongoing updates in a very professional manner.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're thrilled to hear that you've been using the BSS B2B Lock & Hide Price app since 2019 without any issues. Our team are glad that we could help resolve your problem promptly and professionally. Appreciate a lot your positive feedback!

5 / 5 Share

June 12, 2024

The support is really quick and Jocelyn has been super kind helping me customizing a css on a page!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

All reviews

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