Rating

4.9

feedback

554

Reviews

chart

#1,080

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    6%
  • Less than a month
    45%
  • Less than a year
    33%
  • More than a year
    11%

Reviews Summary

The BSS B2B Lock App has received overwhelmingly positive reviews from users. Customers praise the app for its effectiveness in hiding specific products, providing quick customer service, and offering solutions for complex website needs. The support team, including individuals like Hill, Jonas, Lux, and Ruby, is highlighted for being responsive, helpful, and going above and beyond to assist users with customizations and setup. Users appreciate the app's ease of use, reliability, and seamless integration with their Shopify stores. Additionally, the app is commended for its ability to cater to B2B businesses by allowing control over pricing, product visibility, and customer access.

Highlights

Positive customer service experience and responsiveness from support team
Effectiveness in hiding specific products and providing solutions for complex website needs
Ease of use, reliability, and seamless integration with Shopify stores
App's ability to cater to B2B businesses by allowing control over pricing, product visibility, and customer access

Rating Breakdown

  • 5
    95% (525 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 96% (530)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

App works well. Support is very helpfull and reacts fast.

Store

p!kster

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

The customer service and support that you get from this app is outstanding. I had some conflicts with other apps and the tech support team in the customer service worked quickly and diligently to fix all of the issues. No better team to have on your side.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Currently using the price lock feature, I find it easy to set up, and the support provided by Agent Hill has been prompt and effective in addressing technical matters and any enquiries.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Excellent Lock APP and support from BSS Commerce team - thanks for help Anne, Louis and Quan.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

We hide specific products to specific roles identified in the backend and it works perfectly for our operation!

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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