B: B2B Lock Password Protect
BSS: B2B Lock Password Hide Price - Shopify App Store
Rating
4.8
feedback
588
chart
#735
All reviews
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July 17, 2024
B2B Login Lock Hide Price BSS, is an amazing app, that helps me show and hide products for different customer segments, after they have logedin to there profile on my store. It is easy to setup and thew have really fast feedback and help with custom programming of the app, from the support team. The best recommendations! BUT for the last star, they should work on there english communication skills. They are good but it took a long time fore them to understand my situation.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app and support yet. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
June 21, 2024
Toller Support App unterstützt leider die Funktion nicht, das die Kategorien auch in den Drop down Menüs versteckt werden.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
May 13, 2024
Emma & the tech guy were great. Quickly fixed issue and showed how to do so. Thank you.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. However, leaving a 4-star review seems like you are not fully satisfied with our app yet. Hopefully, we will have more chance to help you utilize our app the best for your business and help you revise your experience with the app. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app.
March 22, 2024
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]".
Feb. 22, 2024
Prompt response time.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]".
Jan. 14, 2024
Great app, dose exactly what it says it dose. Also the help is top quality and time efficient.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]".
Dec. 11, 2023
At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.
Thank you so much for your 5 star rating and for your kind words! We are so glad June was able to help getting the Shopify app up and running for you, and that it has been useful to you. We really appreciate your feedback!
Oct. 30, 2023
Great customer service that helped us resolve our issues in a timely fashion.
Oct. 2, 2023
I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations. My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion. But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.
Thank you for your 4-star rating! We are delighted to know that the app can fit your particular needs. Our team works hard to provide great customer service that you have appreciated. Thank you for recommending the app and for your input about the tutorials and instructions. We appreciate your honest feedback. Hopefully, we can assist you much more so as to help you revise your experience!
Sept. 26, 2023
App works really well. Would be five stars if they were available during the same ours as the States
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Aug. 15, 2023
I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.
Thank you so much for your rating! We are very pleased to hear that you were able to try out the login to see price feature and thankful for the fast response time our customer service provided. We are grateful for your support!
April 12, 2023
Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.
Thank you for your kind words! We really appreciate your rating and are glad to hear that our customer service team was able to assist you with your issue. Again, thank you for your feedback and we hope you have a great experience with the application!
March 16, 2023
The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues
Thank you for your rating! We are pleased to hear that you are satisfied with the prompt responses from our staff. We always strive to provide an efficient service and are glad that you have experienced the same.
March 22, 2022
The app is unique but has some bugs sometimes. However, the support team is excellent and they were kind enough to help me with my issues. The support person Jonas Nguyen was in contact with me regarding the technical issues I was facing. The technical person who was behind the scenes Cuong NVM, figured out the problem and help me resolved. Overall a good app to work with!
We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!
Feb. 24, 2022
Good app and great support team. Many thanks to Annie Tran for the quick answer and the competent support! This was really helpful for me!
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!
July 5, 2021
Very good app. Does what we want. Once you know where to navigate within the app its quite powerful and you set your login policy based on your business rules.
Great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!
Jan. 21, 2021
So far it seems to be working well. We only need one section of our store to be password-protected so the $5/month Pro plan is doable for us. Their staff members have been very responsive to my questions.
Dec. 23, 2020
I used this app to control my soft-launch user group. The app is fairly easy to configure and customer support has been very helpful.
Oct. 29, 2020
App works perfectly with the theme, few tweaks to the and we're good to go. Good customer service...
We really appreciate that you give us time to support your case, Jan. Hope that you will also support our other apps and wish to get some feedbacks if you like them ;)
Oct. 19, 2020
Stephanie was very helpful, and tried her best to help us with our issue. We will still have to figure out how to best work within the app to achieve what we need.
Dear Jonb, Always remember that we are right next to you when we need further advice from us. Thanks for using our app although it might not meet your requirements completely. Still keep upgrading our app to be better!