BSS B2B Lock, Login & Password
All reviews
My website is a strictly B2B and we screen each customers before granting them access. Ever since Shopify changed their login to 2AF only, this caused issue to our flow. Stumbled across BSS suits of apps, though out of the box BSS's options didn't work smoothly with our flow. Got in touch with Lena and explained to her exactly what we needed and she help run point and coordinated with her dev team to customize their product to our needs. Lena was very easy and pleasant to work with. She and her team with more than patient with our changes and did their best to meet up. Would recommend BSS's product suite and if out of the box doesn't meet your needs feel free to get in touch with them to get it tailored.
BSS Locked was very easy to set up and straightforward to use. There were some compatibility issues with the theme I was using, so the result wasn’t 100% perfect right out of the box, but the support team stepped in and helped make it work. They were quick, responsive, and really helpful with the technical side of things. A special shoutout to Ivy and Ines for getting everything sorted out for me and making sure the app worked the way I needed. Overall, a great app with an even better support team. Highly recommended!
Ruby has been there to help me to set up my b2b platform, and she has been responding so fast, and she and her whole team has been helping me step by step with EVERYTHING. I feel like I have been asking a million questions, and each time I have received the most friendly and helpful responses ever.
Lena was awesome today. She was patient and helpful. I will be teaching out for her guidance again.
Very satisfied with the prompt service, and everything we’ve received help with works perfectly.
I’m very satisfied with the support I received. The agent was quick, attentive, and genuinely interested in understanding our needs and finding the right solutions. I truly appreciated feeling heard throughout the process. Everything was handled professionally, and I will definitely contact the team again if I need further assistance in the future.
Perfect! Support was very quick and solved my issue instantly.
amazing team, always answer quickly and solving every issue or question perfectly. thanks
Thank you so much for your kind words! ❤️ We’re truly happy to hear that our team has been able to support you quickly and effectively. Your feedback means a lot to us and motivates the whole team to keep doing our best. We really appreciate your trust and support!
Accidentally deleted all my locks, and support was able to restore within hours, which was very impressive, considering it was almost midnight their time on a Friday night. Alena was my support rep, and super helpful!
Thank you so much for sharing this wonderful feedback! ❤️ We’re so glad Alena and our Support Team were able to restore your locks quickly and help get everything back on track, even late on a Friday night. We truly appreciate your kind words and recognition of Alena’s support. We’ll be sure to share your feedback with her and the team. It means a lot to us!
Really appreciate the fast support. Lux responded quickly and explained everything clearly and patiently. The speedy, helpful replies were a huge help — thank you!
Thank you for taking the time to share this! It’s wonderful to hear that Lux was able to make things easier for you with quick responses and clear guidance. We know how valuable it is to get the right answers when you need them, so we’re really glad our support could be helpful. We’ll make sure Lux sees your kind words! 🙌
I highly recommend the BSS B2B Suite! We specifically use the B2B Login and Lock & Hide Price modules, and they have been absolutely essential for separating our wholesale and retail customer experiences. The setup was smooth, and the features work flawlessly. I also want to give a huge shoutout to Lux from their support team. Lux was incredibly helpful, responsive, and made sure all our questions were answered. Five stars for both the app and the customer service!
Thank you so much for the amazing review and for recommending the BSS B2B Suite! ❤️ We’re thrilled to hear that the B2B Login and Lock & Hide Price features have been essential in creating a smooth wholesale and retail experience for your store. And a huge thank you for recognizing Lux as well! We’ll definitely pass your kind words along to Lux and the team. 😊 If you ever need any help or have questions in the future, please don’t hesitate to reach out. We’re always happy to help! 🙌
Tom, Ruby, and the whole team did an amazing job helping us resolve everything we needed. Great team, great support, and a very reliable app. We highly recommend it for anyone running a B2B store on Shopify. We are also using their other app, BSS B2B Solution, and we are very happy with it.
It means a lot to hear that Tom, Ruby, and the team were able to make your experience a positive one. Thank you for trusting us with your B2B store and for choosing to use BSS B2B Solution as well! ❤️ We’re always here whenever you need a hand, whether it’s a question, a setup, or something you’d like to improve. Just reach out anytime, and we’ll be happy to help!
Una atención excelente por parte de Ken y Ruby. Me han solucionado los problemas de manera muy profesional y atenta.
¡Muchísimas gracias por compartir tu experiencia! Nos alegra saber que Ken y Ruby pudieron ayudarte y resolver tus problemas de forma profesional y cercana. ❤️ Les haremos llegar tus amables palabras. Saber que te has sentido bien atendido significa mucho para todo el equipo. ¡Aquí estaremos siempre que necesites nuestra ayuda! 🙌
We are so pleased with the support we have had with BSS! They helped me with my registration form, lock app, and much more.
Thank you so much for your kind words! We’re really happy to hear that our team has been able to support you with your registration form, Lock app, and everything else along the way. ❤️ It means a lot to know that you’ve had such a positive experience with our support. If you ever need a hand with anything else or have any questions, just reach out to us anytime. We’ll be happy to help! 🙌
What a fabulous app! Something I could have used so much over the past years to make dealing with business customers easier...special products for particular customers and not to be seen by anyone else or to be found on google etc. Back up support continues to be exemplary and I couldnt give any more praise. By far the best customer support I have ever experienced from an app creator. Tom has been instrumental in one to one help but also the email support is excellent too.
Wow, thank you so much for such a thoughtful review! ❤️ We’re thrilled to hear that the app has made managing your business customers and private products so much easier. And your words about our support team truly mean a lot to us. We’re especially happy to hear that Tom has been there to guide you one-on-one and that you’ve had such a great experience with our email support as well. We’ll definitely make sure your kind words reach Tom and the whole team! 🙌 Thank you again for your trust and support. Whenever you need us, just reach out and we’ll be happy to help! 😊
They managed all my wanted Functionalities and i tried A LOT of tools!
I had a very good experience with Tom. He was highly professional, patient, and easy to communicate with. We were able to resolve many issues efficiently, and I really appreciated his knowledge and support throughout the process. I would definitely recommend working with him.
Tom has been above and beyond helpful. He is constantly checking on things to be sure it is all working as it should. Even while I sleep. I wake in the morning to a message from him letting me know I need to fix something with clear, step-by-step instructions how to do so. I couldn't ask for better assistance, Tom is the best.
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