All reviews

Rating Breakdown

  • 5
    94% (536 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 95% (543)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2024

I've been using two of BSS software for a while now and have been pleased with the results. It has taken some getting used to and most of the features are intuative, but anything I was unable to find out on my own, the support staff was generally helpful and quick to respond. This solution has worked well for our site and wholesale orders, so we will continue to be a customer as long as shopify allows.

Using app

About 1 year

Total reviews

12

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

May 6, 2024

The customer service has been really helpful when we needed them

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! We are glad to know that our customer service has been a great help when you needed it. We hope to see you again soon!

5 / 5 Share

April 24, 2024

Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

April 23, 2024

Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

April 20, 2024

I love the app! The support by Emma, Jena and their technician were just great. They checked my problems and solved it within just some hours.

Store

iAM4u

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

April 16, 2024

This app did everything that we needed it to. But more importantly, the customer support was phenomenal. Emma and her team spent the weekend to make sure that our site functioned with their app. Couldn't be happier :)

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2024

Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Works as intended.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 22, 2024

Suporte 5 estrelas. Esclarecimento imediato.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 14, 2024

Consiglio quest'app perchè è molto intuitiva e l'assistenza è molto competente. Vorrei ringraziare soprattutto Emma che ha risolto in pochissimo tempo un problema e mi ha aiutata in maniera chiara e paziente.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 13, 2024

The support received from Emma and the technicians is top tier. Any technical issue I had was resolved quickly and efficiently. I could not ask for a better experience! Thank you!

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 13, 2024

The app is working well and the support team is very good and fast feedback. Highly recommend this app.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2024

Très bonne application : fonctionnelle et professionnelle.

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription. However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team. Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance. If you might have any other concerns, don't hesitate to contact us again at [email protected]

5 / 5 Share

March 11, 2024

Working great, great customer service

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Absolutely brilliant support from Jolie... not only did they install the app correctly, they styled the form for me and also introduced me to another useful app that I needed (that was cheaper than the one I was going to buy) and set that up too.... All dont in less than 15 mins! would highly recommend.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

This is good and helpful app

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

This company is very responsive and dedicated to keeping in touch for service. I am impressed.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 3, 2024

The team was able to help install everything and it works well to lock down our wholesale website. I highly recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Feb. 29, 2024

The app is easy to use and meets our requirements exactly. The tech team provided us with significant support in setting up the app and implemented all our wishes within a very short time. Many thanks for the great support!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!