All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

June 6, 2023

Super, Super Fast Customer Support,I'm glad I chose them,I am very satisfied,Provided me with very professional help

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and your five-star rating! We are thrilled that you were pleased with our super, super fast customer support and that you chose us. We strive hard to provide our customers with the very best service and are delighted that you were satisfied with your experience.

5 / 5 Share

May 31, 2023

We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!

Store

NFTC

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with us and for giving us a 5 star rating! We are so pleased to hear you are having a great experience with our app and our support team! We appreciate your kind words and are truly delighted that our agents have been able to solve your issues quickly and effectively. Thank you for the thumbs up!

5 / 5 Share

May 31, 2023

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning wholesale integration and price lock. Thank you so much for your support (I am sure I will be in touch again at some point!).

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating and kind words! We are so pleased that you appreciate the work and dedication our team has delivered, especially Emma and the technical guys Hau and Cuong. It is great to hear that we quickly integrated our app into your store and that the wholesale integration and price lock are functioning perfectly. We greatly appreciate your support - thank you!

5 / 5 Share

May 31, 2023

One of the best supports I have ever talked to. Clear information Screenshots Screen recordings Meetings explaining Thanks Jennie!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

I'm extremely grateful for your 5-star rating and kind words! We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable! Thank you very much!

5 / 5 Share

May 30, 2023

I've been looking for a system to LOCK pages for my website's loyal customers. I accidentally saw it on YOUTUBE and downloaded it through the APP from SHOPIFY. It was simply well explained. I was able to kindly get help through CHAT.

Store

SILKPDO

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are very glad to hear that you found our system to lock pages and that it was explained well on YouTube and downloaded easily from the Shopify app. Likewise, we are so happy that you were able to get help through the chat. Your positive feedback is a great motivation for us, and we truly appreciate it. Thank you for being a loyal customer!

5 / 5 Share

May 28, 2023

B2B has helped us to identify and tag restricted users to our customer's site. We have had very good functionality with this app. B2B's customer service and helpful feedback have only made this experience even more seamless!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are thrilled to know that B2B's features have been helpful to you for restricted user identification and tagging to your customers' sites. We are delighted to have such great functionality with B2B and are thankful for their excellent customer service and helpful feedback. We appreciate your kind review!

5 / 5 Share

May 25, 2023

BSS docking personnel is very professional, even if is not within the scope of their functions, they are still as much as possible help me to solve the problem, very professional, will continue to use, look forward to the follow-up function is getting stronger and stronger

Store

Apawwa

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We really appreciate your kind words about our docking personnel and their professionalism. We are proud of our staff and are committed to continuing to provide the highest level of customer service. We look forward to making BSS even better in the future!

5 / 5 Share

May 25, 2023

Fui muito bem atendido por Emma e via chat desde o primeiro momento. eles aceitaram de fazer uma alteração do nosso layout no mesmo dia. Eu aconselho bastante o app e o chat.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We are very happy that you are satisfied with the chat and our customer service. It is very important to us that our customers are happy with everything we offer. Thanks again for your satisfaction.

5 / 5 Share

May 24, 2023

So, I must say that the app delivers on its promises. We used it to create customer categories that can view specific products. During the testing phase, everything worked fine. However, when we wanted to start using it, we encountered some problems because of our wrong setting. Therefore, we contacted the support team, and within 1 minute, we received a response from a super nice lady who promptly forwarded our problem to the developer. The developer fixed our problem in less than 1 hour. I can only give this app 5 stars. Keep up the good work! Would be cool to have a new feature like to hide some Variants of a Product. Cheers

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for giving us a 5 star rating! We appreciate your kind words about our customer service and developer's swift response in resolving your issue. We're always happy to hear that our users are experiencing success with our app, and we'll continue to work hard to make sure our users have the best experience possible. Thank you again for your support!

5 / 5 Share

May 23, 2023

This app has allowed us to hide the trade prices and gives us complete control and flexibility. The BSS team are always there to support us when we need some help. 10/10 team and a pleasure to work with. Thanks, Ben

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind 5-star rating! We are thrilled to hear how our app has provided you with the features that you need. We appreciate hearing that our team is always there to support you, and we are glad you enjoy working with us. Thank you again!

5 / 5 Share

May 16, 2023

Durante la prueba tuve complicaciones para implementarlo, una vez que entré en contacto con el soporte todo mejoró, Emma C. me ha ayudado increíblemente a optimizar las funcionalidades. Tenemos 13 horas de diferencia de horario y eso no ha sido un impedimento, Emma me ha ayudado excepcionalmente dejándome todo claro para poder trabajar al 100%. Gracias por la guía, parece ser una implementación exitosa.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu excelente calificación de 5 estrellas! Estamos muy contento de que has experimentado el excelente servicio de soporte técnico proporcionado por Emma C. Realmente nos alegra saber que has optado por nuestro producto y te ha permitido optimizar sus funcionalidades.

5 / 5 Share

May 10, 2023

I initially had a hard getting this app working the way I was hoping it would, but when I contacted customer service they were quick and really amazing to deal with! Now it works great!

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your 5 star rating! We're so glad to hear that our customer service team was quick to respond and helpful in getting things fixed. We appreciate your feedback and are glad that it now works great!

5 / 5 Share

May 9, 2023

I recently downloaded and used an app that was incredibly helpful for my online business needs. The app is designed for creating B2B wholesale online shops, and it has a plethora of functions that make it incredibly useful. Not only did it allow me to easily create a professional-looking shop, but it also provided me with helpful tools for managing every settings. One of the things that stood out to me was the customer service provided by the app's team. They were incredibly helpful and responsive, and they were always available to answer any questions or concerns I had throughout the process. This made the entire experience much smoother and more enjoyable. Overall, I highly recommend this app to anyone who needs a robust platform for creating a B2B wholesale online shop. With its wealth of features and exceptional customer service, it truly is a valuable resource for any online business owner.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so grateful that you have taken the time to share your positive experience with us. We are pleased to hear that our app was able to provide you with helpful tools and useful functions, as well as exceptional customer service throughout your process. We are delighted that we have been able to contribute to the successful development of your online business. Thank you again!

5 / 5 Share

May 8, 2023

Absolutely the project we have searched for and makes B2B Shops much easier! Also, an outstanding support, which has been the most crucial part for us to chose this company! Thanks!

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for rating us 5 stars! We are delighted to hear that our support has been outstanding. Thank you for your kind words - they mean a lot to us!

5 / 5 Share

May 4, 2023

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star rating and kind words. We are so pleased to hear that you were well-supported early in the process. It's also great that you are very satisfied with your experience so far. Thank you for choosing our app!

5 / 5 Share

May 4, 2023

good app, answer to my needs, at the beginning there was a glitch but the support team was responsive and useful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are delighted that our app satisfied your needs and the support team was responsive and useful. We appreciate your support!

5 / 5 Share

April 28, 2023

App très facile à prendre en main, grâce à des tutos bien détaillés. Le service client est très réactif.

Store

Chamaye

Using app

About 21 hours

Total reviews

22

Average rating

4.3

Developer Reply

Merci beaucoup pour votre notation à 5 étoiles! Nous sommes très heureux que vous ayez trouvé notre application facile à utiliser et bien détaillée grâce à nos tutoriels, et que vous ayez aimé notre service client réactif! Nous vous remercions encore.

5 / 5 Share

April 26, 2023

Jolie and the B2B Dev team saved my store! After some crazy situation installing/uninstalling apps, my store was rendered useless. Nearly a month and no one could help me.That was when I reached out to b2b and they saved my store! They were so patient and went above and beyond with correcting the code and making sure everything was working fine and back to normal. THANK YOU

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so glad to hear that the B2B Dev team saved your store! We are thrilled that they went above and beyond in correcting the code and making sure everything was working to normal. We greatly appreciate your kind words. Thank you for your support!

5 / 5 Share

April 25, 2023

Joy and her team went above and beyond to help us get several apps installed and offered to help with a lot of the backend stuff that I wasn't familiar with. So far the app does exactly what I need it to and if I ever have any issues I know they will be there to guide me. I highly recommend them!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your five-star rating! We appreciate you taking the time to write about your great experience with our team. We are so glad that the app is doing exactly what you need it to, and we will always be here to guide you if you ever have any issues. Thank you again for your excellent review and for recommending us!

5 / 5 Share

April 25, 2023

Really awesome app and even more amazing customer support team. Really went above and beyond to solve the problem for my store.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We are so glad that you found our customer support team amazing. We always strive to go above and beyond to ensure that all our customer's problems are solved. Thank you again for taking the time to leave your positive review.