All reviews

Rating Breakdown

  • 5
    94% (536 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 95% (543)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2024

App eccezionale e personale disponibile e preparato! Hanno subito risolto un piccolo problema e ora l'app funzione al 100% ed è eccezionale, consigliatissima!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

App does exactly what it says. Easy to use and to setup. Support team is very attentive and quick to respond -- helping us format and make changes. Everything is great!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Had some problems with my wholesale website. Reached out to the customer service and they helped my really quickly and friendly. Would definitely recommend.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

They helped me a lot. Their dev team, especially Dinh Le Hung and Cao Xuan Cuong, the problem solving was quick and all dealt with the issues I had raised perfectly, which was great. And the information conveyed by the customer service staff Joy is also very accurate and timely. Many thanks for their help.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

This app works great to hide pages from certain customers groups. The support from BSS has been extremely responsive and friendly!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Just installed the app and ran into a problem that was not related to the BSS app but was caused by leftover code from another uninstalled app on our Shopify Store. Emma responded very quickly and put her technician on it immediately. The problem was fixed in less than 24 hours! Great customer service, Shopify expertise, communication and product. We will be installing more of their apps but was very impressed with this initial interaction with them when I needed support.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

This is now the second Shopify website I'm using the app on. There was an initial issue with the translation plugin but the support team were excellent and resolved it quickly. Would definnitely recommend.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

The App functions as expected and the customer service is quite responsive and effective. Would recommend to wholesalers who is looking for functions like hiding prices.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

The tool works seamless. It's easy to install. It's very flexible and easy to customize it for the desired needs of your store. I discovered a bug in the tool which the BSS team attended to promptly and did a nice job fixing to.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 18, 2024

The customer service for this app is fantastic.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 17, 2024

An easy to use and helpful app. Excellent support.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 17, 2024

1. The best part of the app is the support. Emma and Jena helped me to solve some technical issues during the integration. 2. The UI-UX of the interface is friendly and easy to follow. 3. If you are a small store, I recommend the third plan because it provides more facilities. Thank you, guys—kisses and hugs from Japan.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 15, 2024

User Friendly, efficient support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 8, 2024

Awesome app, and really great customer service!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

The app fulfills all our needs for our wholesale shop. They were also very helpful in fixing a problem.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Jena was extremely helpful and informative in assisting me with some issues I was having. 100% recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Great support. Has all the feautures we need!

Store

SalonID

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 13, 2023

Amazing support, super quick and figures out the problem right away. If it does not initially work with your theme do not be scared off, the support team deals with it instantly.

Store

My Store

Using app

9 days

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 13, 2023

love this app its exactly what i needed for our wholesale site. they are very helpful whan any troubles come up or if you need something custom. june was very responsive with all my questions

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5 star rating! We appreciate your positive feedback about our app and are thankful for the helpfulness of our team. We are so glad you found the app exactly what you needed and that June was so responsive to all your questions. Thank you for choosing us, and we hope you continue to have a wonderful experience.