BSS B2B Lock, Login & Password

March 9, 2023

Had a very positive experience with customer service. Responsive and helpful in a timely manner. I was having difficulty creating a global rule using their application because we had some custom URLs that also needed it locked with extra url-parameters (for filtering on a custom app). I was also having difficulty getting it to accept the final "/" in the rule. Not only did they solve the issue quickly, but they even anticipated the extra-url parameters issue without me having to ask. Joy Nguyen and Nguyen Van Huan were excellent to work with. No muss, no fuss.

March 8, 2023

The B2B Login/Lock & Hide Price app has been incredibly easy to use and has quickly become an integral part of how our B2B website works. It offers a wide range of features that allows us to manage how we want certain functions to work and adapt to the specific customer. It is easy to set up on your own, but as we wanted even more detailed customization, we reached out to Jena and her team - we received an the exceptional level of support from Jena and Dev Nguyen, and it didn't matter how many times we'd go back to ask for more changes they kept working on them until it was perfect for what we wanted and needed. Their level of expertise and knowledge of the app was fantastic, and they were able to help me troubleshoot and resolve any issues that I encountered which made us as an app user feel valued and looked after, and confident if there were ever any issues in future that we could reach out for help. Overall, I highly recommend this app for its flexibility and functionality, and a 10/10 for the team behind it for all of their hard work and kind professional support they provide.

March 7, 2023

I found the B2B Login/Lock & Hide Price app 3-4 days before my site went live but after having tried 3-4 other apps I had left a trail of destruction and could not get B2B Login to work for all the logic required, I was tired and bleary eyed too. I emailed B2B Login support and Joy Nguyen responded almost immediately. When she was not available Nguyen Van Huan stepped in. When Joy came back she got everything working.

March 3, 2023

Very good app and I would recommend. When I had an issue Joy Nguyen was great help and sorted out the issue in hand

April 6, 2023

Both Developper Hoang Van Luan and Customer service Joy have helped me very professionnaly on all the requests I had I have a very good trust in BSS Commerce for helping my business

March 2, 2023

The team at BSS has gone above and beyond to help customize their app to help us match our custom Shopify theme. I would highly recommend their app and their team to anyone who is looking to create a b2b login function to their store. I would specifically like to thank Jolie Nguyen and Cao Xuan Cuong for their willingness to help us not only understand the functionality of the app, but also their help in styling and dialing in the UX of the app and how it functions within our theme. Again, I can’t say thank you enough. Jolie and Cao are top shelf. Thank you.

March 1, 2023

I recently installed an app and their support team really made it a great experience! Joy Nguyen and Nguyen Van Huan made sure that all of my needs were taken care of, answering any questions I had quickly and thoroughly. Their assistance throughout the entire installation process gave me confidence knowing that any issues would be resolved with ease. In the end, everything worked exactly as expected and I am extremely satisfied with this app. I can highly recommend it - 5 stars all the way!

Feb. 28, 2023

We had a problem after a theme update. After I contacted the support I was in touch with Jolie Nguyen and Cao Xuan Cuong. They were super helpful and solved our problem fast and professional.

Feb. 24, 2023

I have installed the B2B Login and B2B Wholesale Solution app from BSS, and now I'm testing out the features and have some reviews about the app. The app are good and has excellent documentation and is extremely user-friendly. B2B Login and Lock Access app is also from BSS, which is also a great app for using too. I can lock specifics content for certain customers who have the access to our website and allow which customers can access the page by a few steps of simple setting. I'm using the Force Login rule to make sure my B2B customers can get good price for themselve and therefore I can control my B2B website too. I contacted the support team represented by June Nguyen and then she patiently answered and guided me through the app. They have a good team with great technical skill. June kept me informed at every stage and quickly reported any problems. Additionally, the developer was helpful to me. The team has gone with me from the first day I use the app and until we launched the store. We appreciate all their support and would highly recommend the app.

Feb. 23, 2023

We use this app to protect our online manuals and it works great! We needed some design changed and Jonas from the support team and Hoang Van Tien and Nguyen Van Huan (technical team) were very quick to respond and resolved all my queries perfectly. Very happy so would absolutely recommend!

Feb. 22, 2023

The app is great! I had some questions and contacted support. Jennie P as the supporter and Nguyen Van Huan as the technician helped me out quickly and efficiently! Thank you!

Feb. 22, 2023

I very rarely write a review but the team at B2B is so helpful. I requested a very tricky adaptation and after a lot of work from their team (Joy,Nguyen Xuan Hoang and Cao Xuan Cuong) we found a great solution that works perfectly. They couldn't be more helpful and persisted in finding a solution over many emails and attempts. Many thanks team your help was very much appreciated!

Feb. 21, 2023

Emma and the tech guys (Cao Xuan Cuong and Nguyen Xuan Hoang) have been great to work with. They respond quick with any issues you have and fix it in a timely matter. This subscription is worth every penny!

Feb. 20, 2023

We're very satisfied with the app assistance, Emma and Nguyen Van Huan have guided us in each step of the installation and solved all the issues we found quickly and effectively

Feb. 17, 2023

Good app that does what it says. I had an issue with some CSS styling of the login form with my theme and Cao and Jonas were very prompt in saving the day. :)

Feb. 16, 2023

Thanks to Jena Nguyen and Nguyen Xuan Hoang. Building a business with Shopify is not that easy. But with Jena and Nguyen, I was able to fix and tailor a range of issues and functions for my business. Every time, they showed me prompt action and without any concerns or problems, I managed to build the website that I wanted!! I really appreciate their support and highly recommend the app for those who are considering and searching for an API like this.

Feb. 16, 2023

We are using a combination of BSS apps to manage our B2B Shopify channels. The apps allow us to have a hybrid DTC/B2B site, presenting a good experience for the DTC shopper, and clever management of B2B - like login for special pricing, hide pricing on special products, and account logins. The options available allow you to setup very customised combos, and the support of Jena Nguyen and developer Cao Xuan Cuong go along way in making the process as painless as possible.

Feb. 15, 2023

I am really impressed with the assistance I received with this app from Jonas and Cao! I needed to have client-specific pages under lockdown and also needed to have the header/footer of my site hidden. That option within the app wasn't hiding the header/footer, likely because of another app I was using for the header. However, Jonas and Cao worked some magic and got it functioning properly, plus they modified the password screen's appearance to look better with my theme. It was beyond what I'd expected, but I'm very appreciative and look forward to continued use of this app!

Feb. 13, 2023

As a B2B e-commerce store, we were in need of a solution that could improve our security and pricing flexibility, and this plugin exceeded our expectations. What made our experience even better was the exceptional customer support provided by Joy and Nguyen Van Huan. They went above and beyond to ensure that the plugin was set up to meet our specific needs, and their knowledge and responsiveness were truly impressive. I would recommend this app over and over again!

Feb. 11, 2023

I have found this app really easy to use and get the results I need. We do B2B and B2C so need to lock some product items from retail customers, and this app makes that so easy! There are so many different variants to get the job done and ways to work around requirements. Every time I have needed assistance the technical team have assisted me quickly and followed up to ensure I have been able to set everything up as required. Thank you to the technical team (Nguyen Quoc Cuong, Nguyen Ngoc Hai, Nguyen Van Huan) who have all worked really hard in providing me very fast support, and Jonas who has been contacting me promptly via email to assist me.