All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2024

I used to have a different app before and was not satisfied at all. But this app is simply perfect! The BSS team always solves problems promptly, and the apps deliver what they promise! Finally, my hidden prices can no longer be found on Google. Thank you, BSS, and thank you, Emma!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Sept. 24, 2024

I am very happy with the app. Above all, when I installed B2B Lock, Jonas and the team were able to assist quickly so that everything could work! Overall, the app has been working fine so far. Really satisfied with this application and the team. Thanks so much for your services!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Sept. 18, 2024

I had some issues with setting the app and the support was quick fixing it. 10 stars

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Sept. 5, 2024

The app works well, and the support team are amazing. Jolie was very prompt and got all the issues I highlighted resolved as soon as possible. I highly recommend this app as it is user friendly and works as intended.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

App works exactly as described. Customer Service team goes above and beyond to help (Specifically Jolie). Overall, I have had a great experience with all aspects of the app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Works nicely, great staff that always answers in a timely manner and keeps you up to date even if there are any issues.

Store

N2

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

This app is exactly what we were looking for. We require the pricing for one of our collections to be hidden as we have customer restrictions and this app worked really well to achieve what we needed. We pair this app with the B2B Wholesale Registration form. Emma has been a huge help to us as there have been a few small snags since we use another app for custom pages but she has been responsive and able to find a solution to the issue quickly. Definitely recommend!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

The app does what it is supposed to do. We recently had an issue with how our product images would keep loading and not display correctly. I contacted support and Namyr made sure our problem got fixed quickly. Great service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are thrilled to hear that you are very satisfied with the app, particularly with our excellent customer service team. We appreciate your kind words about the timely responses, thorough service, and proactive assistance with CSS style adjustments. It's wonderful to hear that our agent, Jonas provided patient and effective support. We are grateful for your recommendation. Thank you for choosing our App!

5 / 5 Share

Aug. 22, 2024

Easy to use, very intuitive. Customer support works wonderfully!

Store

Erium

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Aug. 16, 2024

This app solves so many of our website development issues. Now we're able to publish our wholesale website without hiding all of the pages and sections behind a Shopify landing page password. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Aug. 16, 2024

This app solves so many of our website development issues. Now we're able to publish our wholesale website without hiding all of the pages and sections behind a Shopify landing page password. Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Aug. 21, 2024

This app is very easy to install. When I had an issue, Emma and the technician helped me very quickly! Great customer support.

Using app

29 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

Aug. 14, 2024

This app helped our store tremendously. Very user friendly and the support team responds super fast!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

great plugin ! Emma was really helpful in customizing this plugin according to my shopify sites needs. Their tech guy even made some hard code updates on the back-end. Kinda annoying that I have to pay an extra $25/month to the the platinum/premium $50/month plan to enable unlock/hide pricing for specific products though.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Good stuff

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

Love the app and the customer service is very good.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

very good and friendly CS.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

The B2B Lock password is exactly what we were looking for as a wholesale website. We needed to protect both our prices and cart page but wanted our product and description to be available. We needed a few app adjustment to fit our needs and the experts helped us immediately and fulfilled it without hesitation. We are so happy with this app and have no glitch issues. Thank you to the B2B team!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Thanks Emma and support team. You definitely got it right. Well done.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!