All reviews

Rating Breakdown

  • 5
    94% (536 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 95% (543)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2022

La aplicación nos ha resuelto el tema que necesitábamos resolver, pero lo que más puedo recomendar es la rápida atención que nos dieron en Soporte Técnico que en muy poco tiempo nos resolvieron un problema de la app. Específicamente un reconocimiento a Joy Nguyen y Nguyen Van Dong ya qsu atención fue excelente.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Installed the app for the password protected page function and it works like a charm! I needed help with customizing a display feature so that it fits better with my current theme and style and Jonas N and Josephine Dao helped resolve the issue over night. Thank you!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Recieved great help and support from Joy Nguyen with all my questions. Thank you so much again for your help!

Store

Ercomi

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

excellent application and excellent support team, my prices were not hidden because of the compatibility of the theme but thanks to Nguyen Ngoc Hai from support who managed to fix the compatibility and hide the prices and to Jonas who was always very kind and kept me up to date with the process, excellent application!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Emma and Nguyen Van Dong have been fantastic supporting the app to make it right for our site, very quick and proficient with the help they have given. The app works well in combination with other BSS apps to provide a B2B Shopify solution .

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

Special thanks to Emma and her technician Trinh Viet Anh. They responded my inquiry promptly and fixed the problem within 24 hours. I was really surprised by the speed they handled my case. Based on my experience with other app supports, I wouldn't be surprised if that took more than a few business days.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

I used this app for 2 projects and I can say it works great. Great technical assistance, fast and accurate with Emma and the technical team (Vu Phi Hung and Duong Thai Huy).

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2022

Does what it is intended to do. Locks the site which is what i needed for my website. Plus the pricing is really good! If you have any hesitation about using the app try it out and if you have issues let customer service team at BSS know and they will help you out! they have gone above and beyond to help me out and answer my questions. I was so impressed i purchased their other product for wholesale solution program. When you combine an awesome product and awesome customer service you get one amazing solution!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

My team and I stay in constant contact with BSS support. It is above top notch. They not only fix your problem but reach out after a few days to see how things are going, test things, and implement specific solutions fast. I don't have enough good things to say about Nguyen Dinh Khanh, Hoa Xuan Duong, Vu Phi Hung and Jonas. Terrific team of people.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2022

I had problems displaying the password page for specific collections and received an assist of 10 from Emma C. and her technician Trinh Viet Anh. Very good work. Thank you very much.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

I have tried several apps and I think this one works very well and is the best of its kind. I had some problems with the initial setup, but Jonas and Nguyen Ngoc Hai from support helped me solve them very quickly. In addition to being able to hide prices and pages from some customers, the main advantage of this app is the strong integration with all the other BSS Commerce apps. You have a whole suite of apps that can fully cover every aspect of B2C and B2B selling.

Store

Giemme

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

This app has top notch customer service. Thank you to Josephine Dao and Vu Phi Hung for going above and beyond to take care of a highly urgent, last minute bug fix during our recent launch.

Using app

30 days

Total reviews

13

Average rating

5.0

5 / 5 Share

April 23, 2024

I am very happy with this app. It does what it is suppose to. Support is also fast and great even if you just have a simple question.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2022

Jonas was really helpful with the setup of the app and everything is working as expected, i recommend the app

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2022

Great application. Easy to configure and works like i expected. I asked Josephine for some help with customization and she provided a top notch service with her developer Nguyen Van Dong. Very happy

Store

AWAKE

Using app

About 1 hour

Total reviews

9

Average rating

4.9

5 / 5 Share

June 22, 2022

When building wholesale access pages or private investor gateway pages for our client's websites, we use this app. The simplest and least intrusive app available. Due to piggybacking this app with a wholesale app, we recently ran into a redirect after a login customization issue. Josephine from BSS Commerce responded promptly to our support case and quickly fixed the problem. Even better, Josephine personally checked in to make sure everything she set up was operating as it should later in the day. Customer service would be that. For any future requirements, she even offered a video tutorial. Special thanks go out to Nguyen Van Dong, who worked extremely hard to provide us with the greatest outcomes. He puts forth a lot of effort and takes his time to make make our store work properly. Once again, I would like to say thanks to Josephine and Nguyen Van Dong, they're really supportive and highly recommend the app B2B Login/Lock access

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2022

I received great support from Emma and the technicians (Minh Tri and Minh Dang). They respond quickly to the issues I demand and are sure to solve them. Emma always responds positively and responds quickly. I think this service and app is perfect for a BtoB shop. 私はEmmaと技術者 (Minh Tri and Minh Dang) から素晴らしいサポートを受けました。彼らは私が要求する課題に対して迅速に対応し、必ず解決してくれます。 Emmaはいつもポジティブに対応し、レスポンスも早いです。 BtoB向けのshopにはこのサービスとアプリは最適だと思います。

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

This app works really well and is easy to configure. Due to my theme, I needed a little extra help installing but I contacted the support team at BSS Commerce and they made the adjustments needed very quickly. We are using all 3 B2B apps provided by BSS on our website without issue and woudl recomend them for any store looking to add B2B functionality. The BSS Team are very knowledgeable and the support we have received is outstanding. Thanks especially to Emma and Hoa Xuan Duong who have gone above and beyond to get the set-up exactly as we required, even working the weekend when we had a rush query.

Store

Amoreo

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 14, 2022

Really useful app that helps take our store to a much more complex use case. The support is outstanding and really fast.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2022

the technical guys "Nguyen Dinh Khanh" and "Jonas" are so great. Solve all the problems in time. Really good for wholesalers and distributors.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!