All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

July 24, 2024

Wonderful app, functionality and A+ customer service. Special shout-outs to Emma, Namyr and others. Very quick and attentive.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 19, 2024

Great app and a great customer service, Emma is always very helpful!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 16, 2024

great app with great support

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 16, 2024

I encountered a small problem after installation, but it was quickly resolved after contacting them. This software solved my needs. Thank you.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 11, 2024

Ottima app, i ragazzi sono sempre pronti e forniscono un ottima assistenza! Grazie di tutto

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 11, 2024

The app worked fine for us 99% of the time, and we received quick and helpful support when it didn't, so no complaints either way. :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 3, 2024

Fastest customer support and problem solving that anyone can ask! They take care of you really well and help you all the way. Big thanks to Emma for helping out and the engineers at B2B :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 2, 2024

Store

Vietmex

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 2, 2024

I recommend an application that works well. there were some incompatibilities with the theme I was using. but the technical team solved my problem immediately. thank you for their support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 1, 2024

I've had a fantastic experience with BSS! All my three stores are using the same app.Their service and products are top-notch. The app was not only easy to use but also incredibly effective for my needs. The support team was exceptionally helpful, promptly addressing any questions I had. Overall, I highly recommend BSS for their excellent service, user-friendly products, and outstanding support.

Store

Techpro

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! We are delighted to hear about your fantastic experience with our team. We're thrilled that the app has been effective for your needs, and we greatly appreciate your kind words about our service and support team. Your recommendation means a lot to us!

5 / 5 Share

June 20, 2024

Great app and amazing support by Jolie!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 19, 2024

I couldn't set up the application but Joy was patient and helped me solve my problems! Many thanks

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 19, 2024

We have been using the BSS B2B Lock & Hide Price app since 2019 without any issues, when we encountered our first problem the BSS customer support team was very quick to resolve, Joy communicated well and provided ongoing updates in a very professional manner.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're thrilled to hear that you've been using the BSS B2B Lock & Hide Price app since 2019 without any issues. Our team are glad that we could help resolve your problem promptly and professionally. Appreciate a lot your positive feedback!

5 / 5 Share

June 12, 2024

The support is really quick and Jocelyn has been super kind helping me customizing a css on a page!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 12, 2024

They offer the best, friendliest and quickest support I have experienced so far with any shopify app. If anything didn't work as planned it wouldn't take longer than a day and the support would already have taken care of it. Thanks guys!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We're thrilled to hear that our support team was able to assist you quickly and in a friendly manner. We appreciate your kind words and are here to help whenever you need us. Thank you for choosing our app!

5 / 5 Share

June 11, 2024

I had a problem and thought it was the app. Afterwards it turned out to be due to a setting in my webshop. Jena, Emma, ​​Jonas, and Jolie figured out where I could change something that was actually outside of their app. Jena, Emma, ​​Jonas, and Jolie thank you again for the help that you did not have to give but did. You guys are awesome!

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the 5-star rating! We're thrilled to hear that our support agents provided awesome assistance in resolving the issue outside of our app. We appreciate your kind words and are happy we could help!

5 / 5 Share

June 6, 2024

Great app that allows us to control user access to our products with brilliant and fast customer support !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 3, 2024

Just had an amazing customer experience with the BSS team. They were extremely responsive (during business hours ;) ) and clarified my questions and concerns at every steps. The app works like a charm and is flexible enough to cover many of my needs. Thanks a million, I was nervous about the outcome, but reassured at every step of the process that someone was on it. The follow-up was beyond amazing! Thanks!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the amazing 5-star rating! We are thrilled to hear about your positive experience with the BSS team. We're glad that we could provide great service and meet your needs with our app. Your kind words mean a lot to us. Thank you for choosing us!

5 / 5 Share

May 28, 2024

App is brilliant and the customer support was great. Emma took her time out to make sure the app was installed and working with my themes without issue. Thanks Emma and Team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

May 20, 2024

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Store

Artepot

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!