All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

May 14, 2024

My experience with this application is very good. The customer service is very good. They are fast and good. They always try to solve the problem.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

May 13, 2024

Super app, which fulfills exactly the purpose you expect from it. Support is always very helpful and quick to respond to questions.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

May 10, 2024

This app has allowed us to lock our website from customers who are not signed up for accounts, which is exactly what we need. We have also been happy with the customer service provided!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

May 8, 2024

Great experience with Jocelyn at BSS Commerce! I had a bit of trouble when updating my store theme, but Jocelyn was able to help with bringing over any customization! Thanks again Jocelyn!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

May 8, 2024

Great app!! super easy to use and the customer service is the fastest I've encountered using shopify apps I feel it's super important and useful so I highly recommend this app!!!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

May 7, 2024

I've been using two of BSS software for a while now and have been pleased with the results. It has taken some getting used to and most of the features are intuative, but anything I was unable to find out on my own, the support staff was generally helpful and quick to respond. This solution has worked well for our site and wholesale orders, so we will continue to be a customer as long as shopify allows.

Using app

Over 1 year

Total reviews

12

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

May 6, 2024

The customer service has been really helpful when we needed them

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! We are glad to know that our customer service has been a great help when you needed it. We hope to see you again soon!

5 / 5 Share

April 26, 2024

This feature has what we needed for our website and functions are super easy to use. Moreover, the customer support is AMAZING. The team is genuine and always willing to help out with any questions. I would highly recommend this app to small business because BSS's customer service almost feels like they are part of your team - they address your questions asap, find solutions, and follow up with you after. 10/10.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star rating and your kind words about our app! We're thrilled to hear that our features were just what you needed and that you found our customer support to be amazing. It's our pleasure to assist you and we appreciate your recommendation to other small businesses. We're always here to help and support you - just like part of your team. Thank you for choosing us!

5 / 5 Share

April 24, 2024

Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

April 23, 2024

Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

April 20, 2024

I love the app! The support by Emma, Jena and their technician were just great. They checked my problems and solved it within just some hours.

Store

iAM4u

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

April 16, 2024

This app did everything that we needed it to. But more importantly, the customer support was phenomenal. Emma and her team spent the weekend to make sure that our site functioned with their app. Couldn't be happier :)

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2024

Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Works as intended.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 22, 2024

Suporte 5 estrelas. Esclarecimento imediato.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 14, 2024

Must-Have! An App That Helps You From the First Moment 5/5 stars It is an incredible tool that has helped me in all aspects. Exceptional customer support: What has impressed me the most about this app is the incredible customer support it offers. The team is always willing to help you with any problem you have, and they always respond quickly and efficiently. I have had the opportunity to contact them on several occasions, and they have always solved the problem for me quickly and efficiently. Easy to use: The app is very easy to use, even for people who are not very tech-savvy. The interface is intuitive and simple, and everything is very well organized. Exceptional team: I would like to highlight the work of the exceptional team behind this app. They are very professional and committed to their work, and they are always looking for new ways to improve the app. In short, a 100% recommended app.

Store

macseis

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 14, 2024

Consiglio quest'app perchè è molto intuitiva e l'assistenza è molto competente. Vorrei ringraziare soprattutto Emma che ha risolto in pochissimo tempo un problema e mi ha aiutata in maniera chiara e paziente.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 13, 2024

The support received from Emma and the technicians is top tier. Any technical issue I had was resolved quickly and efficiently. I could not ask for a better experience! Thank you!

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 13, 2024

The app is working well and the support team is very good and fast feedback. Highly recommend this app.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!

Using app

8 months

Total reviews

2

Average rating

5.0