All reviews

Rating Breakdown

  • 5
    118% (590 ratings)
  • 4
    5% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2024

great plugin ! Emma was really helpful in customizing this plugin according to my shopify sites needs. Their tech guy even made some hard code updates on the back-end. Kinda annoying that I have to pay an extra $25/month to the the platinum/premium $50/month plan to enable unlock/hide pricing for specific products though.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Good stuff

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

Love the app and the customer service is very good.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

very good and friendly CS.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

The B2B Lock password is exactly what we were looking for as a wholesale website. We needed to protect both our prices and cart page but wanted our product and description to be available. We needed a few app adjustment to fit our needs and the experts helped us immediately and fulfilled it without hesitation. We are so happy with this app and have no glitch issues. Thank you to the B2B team!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Thanks Emma and support team. You definitely got it right. Well done.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 24, 2024

Wonderful app, functionality and A+ customer service. Special shout-outs to Emma, Namyr and others. Very quick and attentive.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 19, 2024

Great app and a great customer service, Emma is always very helpful!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 16, 2024

great app with great support

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 16, 2024

I encountered a small problem after installation, but it was quickly resolved after contacting them. This software solved my needs. Thank you.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 11, 2024

Ottima app, i ragazzi sono sempre pronti e forniscono un ottima assistenza! Grazie di tutto

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 11, 2024

The app worked fine for us 99% of the time, and we received quick and helpful support when it didn't, so no complaints either way. :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 3, 2024

Fastest customer support and problem solving that anyone can ask! They take care of you really well and help you all the way. Big thanks to Emma for helping out and the engineers at B2B :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 2, 2024

Store

Vietmex

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 2, 2024

I recommend an application that works well. there were some incompatibilities with the theme I was using. but the technical team solved my problem immediately. thank you for their support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

July 1, 2024

I've had a fantastic experience with BSS! All my three stores are using the same app.Their service and products are top-notch. The app was not only easy to use but also incredibly effective for my needs. The support team was exceptionally helpful, promptly addressing any questions I had. Overall, I highly recommend BSS for their excellent service, user-friendly products, and outstanding support.

Store

Techpro

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! We are delighted to hear about your fantastic experience with our team. We're thrilled that the app has been effective for your needs, and we greatly appreciate your kind words about our service and support team. Your recommendation means a lot to us!

5 / 5 Share

June 20, 2024

Great app and amazing support by Jolie!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 19, 2024

I couldn't set up the application but Joy was patient and helped me solve my problems! Many thanks

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

5 / 5 Share

June 19, 2024

We have been using the BSS B2B Lock & Hide Price app since 2019 without any issues, when we encountered our first problem the BSS customer support team was very quick to resolve, Joy communicated well and provided ongoing updates in a very professional manner.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We're thrilled to hear that you've been using the BSS B2B Lock & Hide Price app since 2019 without any issues. Our team are glad that we could help resolve your problem promptly and professionally. Appreciate a lot your positive feedback!

5 / 5 Share

June 12, 2024

The support is really quick and Jocelyn has been super kind helping me customizing a css on a page!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!