All reviews

Rating Breakdown

  • 5
    93% (544 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (13 ratings)
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5 / 5 Share

March 19, 2024

Très bonne application : fonctionnelle et professionnelle.

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription. However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team. Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance. If you might have any other concerns, don't hesitate to contact us again at [email protected]

5 / 5 Share

March 11, 2024

Working great, great customer service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Absolutely brilliant support from Jolie... not only did they install the app correctly, they styled the form for me and also introduced me to another useful app that I needed (that was cheaper than the one I was going to buy) and set that up too.... All dont in less than 15 mins! would highly recommend.

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Fast, efficient and accurate support. They helped me set up the store just as I needed and were always available to book video calls for support. The app works well and we are satisfied with how it works.

Store

Met B2B

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

This is good and helpful app

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

This company is very responsive and dedicated to keeping in touch for service. I am impressed.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 3, 2024

The team was able to help install everything and it works well to lock down our wholesale website. I highly recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Feb. 29, 2024

The app is easy to use and meets our requirements exactly. The tech team provided us with significant support in setting up the app and implemented all our wishes within a very short time. Many thanks for the great support!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Feb. 26, 2024

App eccezionale e personale disponibile e preparato! Hanno subito risolto un piccolo problema e ora l'app funzione al 100% ed è eccezionale, consigliatissima!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

App does exactly what it says. Easy to use and to setup. Support team is very attentive and quick to respond -- helping us format and make changes. Everything is great!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Had some problems with my wholesale website. Reached out to the customer service and they helped my really quickly and friendly. Would definitely recommend.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

They helped me a lot. Their dev team, especially Dinh Le Hung and Cao Xuan Cuong, the problem solving was quick and all dealt with the issues I had raised perfectly, which was great. And the information conveyed by the customer service staff Joy is also very accurate and timely. Many thanks for their help.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

This app works great to hide pages from certain customers groups. The support from BSS has been extremely responsive and friendly!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Just installed the app and ran into a problem that was not related to the BSS app but was caused by leftover code from another uninstalled app on our Shopify Store. Emma responded very quickly and put her technician on it immediately. The problem was fixed in less than 24 hours! Great customer service, Shopify expertise, communication and product. We will be installing more of their apps but was very impressed with this initial interaction with them when I needed support.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

This is now the second Shopify website I'm using the app on. There was an initial issue with the translation plugin but the support team were excellent and resolved it quickly. Would definnitely recommend.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

The App functions as expected and the customer service is quite responsive and effective. Would recommend to wholesalers who is looking for functions like hiding prices.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

The tool works seamless. It's easy to install. It's very flexible and easy to customize it for the desired needs of your store. I discovered a bug in the tool which the BSS team attended to promptly and did a nice job fixing to.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 18, 2024

The customer service for this app is fantastic.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!