All reviews

Rating Breakdown

  • 5
    37% (412 ratings)
  • 4
    2% (25 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2024

This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our app and that you appreciate our fair and transparent pricing. Providing excellent support is a top priority for us, and we're delighted that Nova and our team have been able to assist you effectively with features and settings. We're constantly working on new features to enhance your experience further, and we're excited to continue serving you. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way! Best Regards, Kim|Loloyal Support Team

5 / 5 Share

April 23, 2024

Just helped with some big things. Nice support, happy to build this new loyal program with them.

Store

Dojo.uy

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello There, Thank you for taking the time to leave such a positive review. We're glad we could be of assistance with your recent challenges. We appreciate your trust in us as you build your new loyalty program, and we're committed to providing excellent support every step of the way. πŸ’“ Best regards, Nova|Loloyal Customer Support

5 / 5 Share

April 19, 2024

great

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a great experience! πŸŽ‰ Thank you for your kind words! If you ever need anything else, feel free to reach out to us. πŸ˜ŠπŸ‘ Best Regards, Sophie|Loloyal Support Team

5 / 5 Share

April 19, 2024

Customer service has been awesome customizing everything upon request.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you've had an awesome experience with our customer service team! πŸŽ‰ It's our pleasure to customize everything to your liking. If you ever need further assistance or have more requests, don't hesitate to reach out. We're here to help! πŸ˜ŠπŸ› οΈ Best Regards, Sophie|Loloyal Support Team

5 / 5 Share

April 18, 2024

Ottima app, l'unica che ti permette di iniziare a testare il programma fedeltΓ  gratuitamente e tradurre tutti i testi in modo dinamico. Inoltre assistenza cliente veramente TOP sempre disponibile

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Siamo estremamente felici che tu abbia trovato la nostra app cosΓ¬ utile! La possibilitΓ  di iniziare a testare il programma fedeltΓ  gratuitamente e la traduzione dinamica dei testi sono due caratteristiche che ci impegniamo a mantenere di alta qualitΓ . Grazie per il tuo apprezzamento per il nostro servizio di assistenza clienti; siamo qui per te e per rispondere a qualsiasi domanda tu possa avere. Distinti saluti, Mariadel // Supporto Loloyal πŸ’«

5 / 5 Share

April 17, 2024

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team

5 / 5 Share

April 17, 2024

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us an excellent rating! We're thrilled to hear that you had a positive experience with us. Your support means the world to us! 😊✨ Enjoy using our App! Best Regards, Kim Loloyal Customer Support 🌟

5 / 5 Share

April 16, 2024

Quick response for the support team.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback! We're delighted to hear that you were pleased with the quick response from our support team. Providing timely assistance is one of our top priorities, and we're committed to ensuring that our users receive the support they need promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help! Best Regards, Kim|Loloyal Support Team

5 / 5 Share

April 13, 2024

For multi language I will use it

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! πŸŒπŸ’¬ Using it for multi-language support will definitely enhance your website's accessibility and reach. If you have any questions or need assistance with implementing it, feel free to reach out. We're here to help! πŸš€πŸ˜Š Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 12, 2024

its a great...!!

Store

KD ARTS

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic feedback! 😊 We're thrilled to hear that you're enjoying your experience with us! πŸŽ‰ If you ever need anything, feel free to reach out. We're here to help! πŸ‘ Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 11, 2024

Servizio di assistenza perfetto, eccellente, professionale, competente , l'operatrice Shan mi ha aiutato in tutto e ha trovato la soluzione al mio problema, davvero un servizio eccellente complimenti a Shan ottimo lavoro .

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

La ringraziamo molto per aver trovato il tempo di condividere la Sua esperienza con noi! Siamo entusiasti di sapere che ha trovato il nostro servizio perfetto e il nostro team eccellente, professionale e competente. Shan e il resto del nostro team sono molto orgogliosi di fornire un'assistenza di alto livello ai nostri clienti e siamo lieti di sapere che Shan Γ¨ stato in grado di aiutarla in modo efficiente ed efficace. Le sue gentili parole saranno condivise con Shan e l'intero team come riconoscimento per il loro duro lavoro e la loro dedizione. Apprezziamo molto il suo feedback e il riconoscimento dell'eccezionale servizio offerto da Shan. Se in futuro avrΓ  bisogno di ulteriore assistenza o avrΓ  domande, non esiti a contattarci. Siamo qui per aiutarvi! Grazie ancora per aver scelto Loloyal e ci auguriamo di potervi servire ancora in futuro. Cordiali saluti, Kim|Squadra di supporto Loloyal

5 / 5 Share

April 11, 2024

Just started but good app I'd recommend has a lot of cool features

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for trying out our app and for sharing your positive feedback! We're thrilled to hear that you're enjoying the features so far. We're continuously working to improve and enhance the app to provide even more value to our users. If you ever have any questions or suggestions, feel free to reach out. We appreciate your recommendation and look forward to supporting you as you explore all the cool features our app has to offer! Best Regards, Kim|Loloyal Support Team

5 / 5 Share

April 8, 2024

Support team is awesome!

Store

Gwyshop

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our support team to be awesome! πŸŽ‰πŸ’¬ We strive to provide top-notch assistance to all our users. If you ever need further help, don't hesitate to reach out. We're here for you! πŸ˜ŠπŸ‘ Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 8, 2024

Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm delighted to hear that you found our customer service timely and helpful. It's been a pleasure assisting you with your setup, and I'm here to support you every step of the way. If you need any further assistance or have any questions, please don't hesitate to reach out. We're committed to ensuring your experience with us remains smooth and successful! πŸ’–πŸ’– Best regards, Mariadel πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 6, 2024

cool

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

πŸ‘ Awesome to hear that you found it cool! Thanks for the positive feedback! 😎✨ Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 6, 2024

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 5, 2024

Using app

3 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Sophie πŸ’— Loloyal Customer Support 🌟

5 / 5 Share

April 4, 2024

Kim and Nova replied to my queries promptly and they had solve all my problems.

Store

My Store

Using app

3 months

Developer Reply

We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! 🌟 Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! πŸš€πŸ˜Š Best regards, Sophie Loloyal Customer Support 🌟

5 / 5 Share

April 3, 2024

After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that our loyalty app stood out to you with its value and features. Our team works diligently to ensure that our customers receive top-notch support, and we're glad to hear that Mariadel, Kim, and Sophie were able to assist you promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you! Your satisfaction is our priority! Best regards, Kim Loloyal Customer Support 🌟

5 / 5 Share

April 2, 2024

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Mariadel πŸ’— Loloyal Customer Support 🌟