Loloyal: Loyalty Rewards Popup
Shopify loyalty program, rewards program, loyalty app smile
Rating
4.9
feedback
1,106
chart
#637
All reviews
Rating Breakdown
May 9, 2024
kind and helpfull customer service
Thank you so much for your wonderful review! We're delighted to hear that you found our customer service team to be kind and helpful. Providing exceptional customer service is a cornerstone of our company values, and it's incredibly rewarding to hear when we've met or exceeded our customers' expectations. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best Regards, Kim|Loloyal Support Team
May 7, 2024
Great support in terms of timing, knowledge, kindness. Mariadel was amazing solving all my questions and by providing advise with the widget theme. Will be using this app for other stores for sure.
Thank you so much for your kind words! π I'm thrilled to hear that you had a positive experience with our support team, especially with Mariadel. π We're delighted to have been able to assist you with your questions and provide advice on the widget theme. π We look forward to serving you again and helping with your other stores in the future! πποΈ Best regards, Sophie|Loloyal Support Team
May 7, 2024
As I have been working through the setup the support team have been amazing. It has also been nice to finally find a product that come close to the free in built functionality we had in our previous POS that doesn't cost a fortune.
Thank you so much for your kind words! π We're thrilled to hear that our support team has been able to assist you effectively. π It's great to know that you've found value in our product, especially in comparison to your previous POS system. πΌ We're committed to providing you with top-notch service and functionality without breaking the bank! π° If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! π Best regards, Sophie|Loloyal Support Team
May 7, 2024
good support chat
We're delighted to hear that you had a positive experience with our support chat! ππ Thank you for taking the time to share your feedback! If you ever need assistance in the future, don't hesitate to reach out. Best regards, Sophie|Loloyal Support Team
May 6, 2024
πππππ Thank you so much! ππ Your five-star rating means the world to us! We're thrilled to hear that you had a great experience. If you ever need anything else, feel free to reach out. We're here to help! ππ Best regards, Sophie|Loloyal Support Team
May 6, 2024
simple and easy to use
We're thrilled to hear that you find our service simple and easy to use! ππ» Thank you for sharing your positive experience! Best regards, Sophie|Loloyal Support Team
May 6, 2024
great app and great support
Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our support team. ππ We're here to help whenever you need us! Best regards, Sophie|Loloyal Support Team
May 5, 2024
Very good customer support. Always been prompt in solving and answering the questions.
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer support team and that we've been able to assist you promptly with your questions and concerns. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Loloyal, and we look forward to continuing to serve you in the future. Best regards, Kim|Loloyal Support Team
May 4, 2024
My impression so far...wow. This is the fifth loyalty app I have downloaded, and I felt this was the closest to what we wanted for our store. It was 8:30pm on a Saturday (small business owners, you feel me) and I submitted an inquiry on chat, thinking I would receive a reply the following business day and immediately there was someone there. Quick, friendly, and informative answers. Then I ran into an issue and specifically said it wasn't urgent, however they immediately jumped into the backend of my store and had it resolved in minutes. Given the look, functionality, and outstanding support with this app, I know I made the right decision.
Wow! Thank you so much for sharing your incredible experience with Loloyal. We're absolutely thrilled to hear that we were able to exceed your expectations and provide you with the support you needed, even on a Saturday evening! As fellow business owners, we completely understand the importance of timely assistance, and we're delighted that our team was able to be there for you when you needed us. Providing quick, friendly, and informative support is a top priority for us, and we're thrilled to hear that you found our team to be so responsive and helpful. We're also glad to hear that you're impressed with the look and functionality of our app. We've put a lot of effort into creating a solution that meets the needs of businesses like yours, and it's wonderful to hear that we're on the right track. If you ever have any further questions, need assistance, or just want to chat, please don't hesitate to reach out. We're here to help you every step of the way, and we're excited to continue supporting your store's success! Thank you again for choosing Loloyal, and we look forward to serving you for many years to come. Best Regards, Kim|Loloyal Support Team
May 3, 2024
Very good plug-in, customer service is very good
Thank you so much for your kind words! π We're thrilled to hear that you're enjoying our plugin and that you've had a positive experience with our customer service team. π If you ever need any further assistance, don't hesitate to reach out! π¬ We're always here to help. Best Regards, Sophie|Loloyal Support Team
May 2, 2024
Really helpful team, quick and efficient solution!
Thank you so much for your kind words! We're thrilled to hear that you found our team to be helpful and that we were able to provide you with a quick and efficient solution. At Loloyal, we pride ourselves on delivering excellent customer service, and it's always rewarding to receive such positive feedback. We're committed to continuing to provide you and all our customers with the support and assistance you need. Thanks again for choosing us, and we look forward to serving you in the future. Best Regards, Kim|Loloyal Support Team
April 30, 2024
Everything I was looking for and support was A+++, really easy to set up, highly recommend!
Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that you found everything you were looking for and that our support team provided A+++ assistance. Making the setup process easy and seamless is one of our top priorities, so we're delighted to hear that you found it straightforward. Your recommendation means the world to us, and we truly appreciate your trust in our app. If you ever have any questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help every step of the way! Thanks again for choosing our app, and we look forward to serving you in the future. Best Regards, Kim|Loloyal Support Team
April 26, 2024
Mariadel was amazing! She was very helpful and had the best attitude. Made me feel appreciated as a customer.
Thank you very much for your wonderful feedback! I'm so glad I could assist you and that you felt appreciated as our customer. It means a lot to me to know that you had a positive experience. If there's anything else I can help with, please don't hesitate to reach out. We're here for you! π€β£οΈ Best regards, Mariadel π Loloyal Customer Support π
April 25, 2024
Nova was super helpful and fast to respond with our request.
Thank you for your feedback! We're thrilled to hear that Nova was able to assist you quickly and effectively. We take pride in providing excellent service, and we're glad Nova could meet your expectations. If there's anything else you need, feel free to reach out. We're always here to help! π₯° Best regards, Mariadel π Loloyal Customer Support π
April 25, 2024
Per ora ok
Grazie per il tuo feedback! Siamo felici che finora tutto sia ok. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Siamo qui per aiutarti! Cordiali saluti, Mariadel π Loloyal Customer Support π
April 24, 2024
Just downloaded this app after trying multiple others and this one seems to be the best value for service so far. Still learning the ropes but I appreciate the customer service chat function in getting me started!
Thank you for choosing Loloyal and for your positive feedback! We're thrilled to hear that you found our app to be the best value for service among the options you've tried. We understand that learning new software can take some time, but we're here to help every step of the way. We're glad our customer service chat function was able to assist you in getting started, and we're here to support you as you continue to learn and explore the features of our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're dedicated to providing you with the best possible experience! Best Regards, Kim|Loloyal Support Team
April 23, 2024
Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Sophie π Loloyal Customer Support π
April 23, 2024
Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon! Best regards, Sophie π Loloyal Customer Support π
April 22, 2024
Would depends after actually seeing how it works before asking to leave rating
Thank you for your review and feedback. We understand that it's important to see how a product works before leaving a rating. We appreciate your willingness to try our product and hope it meets your expectations. Best regards, Sophie π Loloyal Customer Support π
April 21, 2024
I was fully helped. Thanks Nova
Thank you for your wonderful feedback! You're very welcome! We're glad Nova could assist you fully. Providing excellent support and a user-friendly experience are top priorities for us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Best Regards, Kim|Loloyal Support Team