Trustoo Loyalty & Referrals
Trustoo Loyalty (Loloyal) - Leading Shopify Loyalty App
Rating
4.8
feedback
727
chart
#743
All reviews
Review RSS Feed
Oct. 1, 2024
Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill
Oct. 1, 2024
Excellent service. Quick response time. I had some issue with my theme and this application, making it very slow and not fully functional. I was on the brink of uninstalling it and trying another service, but they fixed the issue in less than a few days and now the application is working perfectly on my store. Very impressed.
Sept. 25, 2024
Just downloaded this app and the customer service is top tier so far. Kim's is a great help.
Thank you for your review! We're thrilled to hear that you've had a great experience with our customer service so far. If you need anything else, feel free to reach out anytime. Welcome aboard! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 25, 2024
Setting up Loloyal was easy to accomplish. When I contacted support to inquire about new features I received timely and accurate information. The representative was extremely helpful.
Thank you for your kind words! We're glad to hear that setting up Loloyal was a smooth process for you and that our support team could provide you with timely and accurate information. If you have any more questions or need further assistance, we're always here to help! Best Regards, Kim|Loloyal Customer Support of Channelwill
Sept. 24, 2024
excellent experience, quick problem solving support
Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help. Best Regards, Sophie|Loloyal Support Team of Channelwill
Sept. 24, 2024
iscritto solo da poche ore, posso valutare l'assistenza, veloce ed efficiente.
Grazie per il tuo feedback! Siamo felici di sapere che hai trovato l'assistenza veloce ed efficiente. Se hai bisogno di ulteriori aiuti mentre esplori l'app, siamo qui per supportarti! Cordiali saluti, Kim|Loloyal Team di supporto di Channelwill
Sept. 24, 2024
Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 23, 2024
Great app customers love the ability to be rewarded for referring friends
Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help. Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 23, 2024
Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 22, 2024
Hi Just installed the app. Still going through it I had some questions and Nova on customer service was great she reply very fast and help a lot Thank you
Thank you for your review! We're thrilled to hear that Nova provided you with fast and helpful support as you explore the app. If you have any more questions as you continue, don’t hesitate to reach out—our team is always here to assist! Enjoy using the app! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 20, 2024
Live chat support was fantastic!
Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you! Best Regards, Sophie|Loloyal Support Team of Channelwill
Sept. 19, 2024
Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 18, 2024
Customer service is very helpful. The app is user-friendly. I recommend it!
Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 18, 2024
The application has excellent functionality and flexible customizability. I am also very satisfied with the quality of support.
Thank you for your feedback! We're delighted to hear that you're enjoying the app's functionality and customizability. It's also great to know that our support team has met your expectations. We're here for anything else you need! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 17, 2024
Thanks to Nova who answered all my questions and helped us to set up the app!
Thank you for the kind words! We're thrilled to hear that Nova was able to assist you with setting up the app and answering all your questions. If you need any more help, feel free to reach out! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 16, 2024
Good services , fast , Good price
Thank you for your review! We're glad to hear you’re pleased with our fast service and competitive pricing. If you ever need any further assistance, we’re here to help! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 14, 2024
The app is easy to use and the customer support is amazing!! We needed help uploading customer loyalty points and the customer support people immediately solved the issues! Highly recommended!
Thank you for your fantastic review! We're thrilled to hear that you found the app easy to use and that our customer support team was able to assist you quickly with uploading loyalty points. We're always here to help, and we truly appreciate your recommendation! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 13, 2024
Very impressed with the customer service from Nova! Fast and efficient information, she is a great asset to your customer service team :)
Thank you so much for your wonderful feedback! We're delighted to hear that Nova provided fast and efficient support. She truly is a valuable member of our team, and we'll make sure to share your kind words with her. 😊 We're always here if you need anything! Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 12, 2024
very friendly customer service
Thank you for your kind review! We're thrilled to hear that you had a great experience with our friendly customer service team. We're always here to help! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill
Sept. 10, 2024
Hello Grace, This is Sophie from Loloyal support. Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹 Best regards, Sophie 💗 Loloyal Customer Support 🌟