TWL Loyalty Program & Rewards

Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you find our app to be a superior alternative to SMILE, and that you appreciate the user-friendly interface, customizable features, and reasonable pricing. We're especially glad that our customer service has met your expectations, and we’ll certainly take your suggestion about handling VIP tiers, points, and birthday information during transfers into account to improve our service further. Your 5-star rating means a lot to us, and we're grateful for your support. If you ever need anything, we're always here to assist you! Best regards, Kim|Loloyal Support Team of Channelwill

Hello there, Thank you for your detailed feedback on the Loloyal integration. We sincerely appreciate your insight and understand your concerns regarding the points and rewards system. 🤗 We want to clarify a few key points: Points Accumulation: Please know that any points your customers earn, whether through online or in-store purchases, are all accumulated into the same account. This means your customers will see a combined total of points, regardless of where they earned them. Coupon Redemption: While points are pooled together, the key detail is that the coupons themselves are platform-specific. This means: -A coupon earned from online purchases can only be used online. -A coupon earned from in-store purchases can only be used in-store. However, your customers can redeem their accumulated points to generate coupons on either platform—they just need to use those coupons in the place they were created. We understand that this might not be the ideal scenario you were hoping for, and we’re here to support you as much as possible. Please don’t hesitate to reach out if there’s anything else you need. 🌹 Sincerely, Sophie | Loloyal Support 🌹

Thank you so much for your kind words and for sharing your excellent experience with Mariadel! We’re thrilled to hear that she was able to guide you through the setup process and ensure you had a smooth experience with the app. Mariadel takes great pride in helping our customers, and it’s wonderful to know that her patience, clear explanations, and professionalism made everything easier for you. If you ever need further assistance, please don’t hesitate to reach out. We're here to help! Best regards, Kim|Loloyal Support Team of Channelwill

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team and that you find the design beautiful and the app easy to use. It's fantastic to know that both our free and paid features are meeting your needs! If you ever need further assistance or have any questions, don't hesitate to reach out. Best regards, Kim|Loloyal Support Team of Channelwill

Thank you for the excellent rating! we are happy to know that you are satisfied with our app and service! Please feel free to message us again if you need further support. We are always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

Thank you for your feedback! We're thrilled to hear that you think the app is perfect. We appreciate your support! If you ever need anything, feel free to reach out. Best regards, Kim|Loloyal Support Team of Channelwill

Thank you for the enthusiastic feedback! We're so happy to hear that you're enjoying the app and finding it worthwhile. Your support means a lot to us! If you ever have any questions or need assistance, we're here to help. Best regards, Kim|Loloyal Support Team of Channelwill

Thank you so much for your fantastic review! We're thrilled to hear that our customer service has been helpful and that you find the app easy to use. Your recommendation means a lot to us! We're here to assist you anytime you need, so don't hesitate to reach out with any further questions. Best regards, Sophie|Loloyal Support Team of Channelwill

Thank you so much for your fantastic review! We're thrilled to hear that our customer service has been helpful and that you find the app easy to use. Your recommendation means a lot to us! We're here to assist you anytime you need, so don't hesitate to reach out with any further questions. Best regards, Kim|Loloyal Support Team of Channelwill

Thank you for your kind words! We're so glad to hear that you found our app easy to install and use, with plenty of features to suit your needs. It's also wonderful to know that our customer service team has been helpful and fast in assisting you. If you ever have more questions or need further support, we're always here to help! Best regards, Kim|Loloyal Support Team of Channelwill

Thank you for your review! We're so glad to hear that you found our service helpful. Our team is always here to support you whenever you need it. If you have any more questions or need further assistance, don’t hesitate to reach out! Best regards, Kim|Loloyal Support Team of Channelwill

Thank you so much for your wonderful review! We're thrilled to hear that Loloyal met your needs for a multilingual loyalty program and that you found the app easy to set up and use. It’s fantastic to know that our customer service team, especially Kim, Mariadel, Sophie, and the rest of the team, were able to assist you with all your questions. Your recommendation means the world to us, and we're here for you anytime you need further assistance. Thanks again for choosing Loloyal! Best regards, Kim|Loloyal Support Team of Channelwill

Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to use and that you're enjoying the free package. It's also wonderful to know that our service has met your expectations. If you ever need any assistance or have further questions, please don't hesitate to reach out. We're here to help! Thanks again for your support and for choosing Loloyal! Best regards, Kim|Loloyal Support Team

Thank you so much for your kind words! We're thrilled to hear that you find our app perfect for loyalty and rewards. It's great to know that you find it easy to use and that our support team has been helpful. If you have any more questions or need further support, don't hesitate to reach out! Best regards, Kim|Loloyal Support Team of Channelwill

Gracias por su comentario. Nos alegra saber que nuestra aplicación es fácil de configurar y utilizar. Asegurarnos de que nuestros usuarios tengan una experiencia fácil y fluida es una de nuestras principales prioridades. Si tienes alguna pregunta o necesitas más ayuda para seguir utilizando la aplicación, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte. Un cordial saludo, Kim|Equipo de soporte de Loloyal

Hello there, Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a positive experience. We’re always striving to improve, so if there’s anything specific we can do to make your experience even better, we’d love to hear your thoughts. Your feedback is invaluable to us, and we’re committed to providing the best service possible. Please feel free to reach out if you have any suggestions or if there’s anything else we can assist you with. Thank you once again for your support!🙏✨ Best regards, Sophie|Loloyal Support Team of Channelwill

Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon!🙏✨ Best regards, Sophie|Loloyal Support Team of Channelwill

Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon!🙏✨ Best regards, Sophie|Loloyal Support Team of Channelwill

Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the dashboard and finding it user-friendly and stylish. Our team is always here to help, and we're glad our quick response and friendly attitude made a difference. Your recommendation means a lot to us! 🙏✨ Thanks again! Best regards, Sophie|Loloyal Support Team of Channelwill

Thank you for taking the time to share your experience with our app! We're delighted to hear that even in the early stages of your business, our free features have been helpful and allowed you to accomplish what you need for your customers. It's wonderful to know that our app is working well within Shopify and that our customer service team was able to assist you promptly, despite your "super long question"—we're always happy to help! We're here to support you as your business grows, so please don't hesitate to reach out if you have any more questions or need further assistance. We look forward to continuing to serve you! Best regards, Kim|Loloyal Support Team of Channelwill