TrustWILL Loyalty & Referrals
Loyalty Rewards Program with Points, Referral Program & VIP
Rating
4.9
feedback
736
chart
#664
All reviews
Aug. 12, 2024
It's easy to use and comes with free package! Great service too!
Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to use and that you're enjoying the free package. It's also wonderful to know that our service has met your expectations. If you ever need any assistance or have further questions, please don't hesitate to reach out. We're here to help! Thanks again for your support and for choosing Loloyal! Best regards, Kim|Loloyal Support Team
Aug. 11, 2024
Perfect app for loyalty and rewards. Easy to use and great support
Thank you so much for your kind words! We're thrilled to hear that you find our app perfect for loyalty and rewards. It's great to know that you find it easy to use and that our support team has been helpful. If you have any more questions or need further support, don't hesitate to reach out! Best regards, Kim|Loloyal Support Team of Channelwill
Aug. 11, 2024
Bastante simples de configurar o usar
Gracias por su comentario. Nos alegra saber que nuestra aplicación es fácil de configurar y utilizar. Asegurarnos de que nuestros usuarios tengan una experiencia fácil y fluida es una de nuestras principales prioridades. Si tienes alguna pregunta o necesitas más ayuda para seguir utilizando la aplicación, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte. Un cordial saludo, Kim|Equipo de soporte de Loloyal
Aug. 10, 2024
GOOD
Hello there, Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a positive experience. We’re always striving to improve, so if there’s anything specific we can do to make your experience even better, we’d love to hear your thoughts. Your feedback is invaluable to us, and we’re committed to providing the best service possible. Please feel free to reach out if you have any suggestions or if there’s anything else we can assist you with. Thank you once again for your support!🙏✨ Best regards, Sophie|Loloyal Support Team of Channelwill
Aug. 10, 2024
Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon!🙏✨ Best regards, Sophie|Loloyal Support Team of Channelwill
Aug. 9, 2024
Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon!🙏✨ Best regards, Sophie|Loloyal Support Team of Channelwill
Aug. 9, 2024
Clean dashboard, user-friendly format, stylish view. Very happy with the customer service as well, quick response, friendly attitude and very helpful. Thanks much & Recommended!
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the dashboard and finding it user-friendly and stylish. Our team is always here to help, and we're glad our quick response and friendly attitude made a difference. Your recommendation means a lot to us! 🙏✨ Thanks again! Best regards, Sophie|Loloyal Support Team of Channelwill
Aug. 8, 2024
Although we've been using this app only for a little while as we're still at the very beginning of starting up a new business, so far even the free features of this app are enough for us to do almost everything we want for our customers online and they work well within Shopify. The customer service (via online chat) was also super helpful and replied very promptly to my super long question haha. Would 100% recommend this app :)
Thank you for taking the time to share your experience with our app! We're delighted to hear that even in the early stages of your business, our free features have been helpful and allowed you to accomplish what you need for your customers. It's wonderful to know that our app is working well within Shopify and that our customer service team was able to assist you promptly, despite your "super long question"—we're always happy to help! We're here to support you as your business grows, so please don't hesitate to reach out if you have any more questions or need further assistance. We look forward to continuing to serve you! Best regards, Kim|Loloyal Support Team of Channelwill
Aug. 6, 2024
还不错。
感谢您的评论! 😊 我们很高兴您对我们的服务感到满意。如果您有任何建议或需要帮助,请随时告诉我们。🙏 致以最诚挚的问候、 Sophie|罗洛亚 Channelwill 客户支持
Aug. 6, 2024
I am still researching the app but so far it is a nice app, with nice features that help me grow my business. Nice customer service that is very helpful and willing to think along.
Thank you so much for your kind review! 🌟 We're thrilled to hear that you're finding our app useful and that it's helping you grow your business. 😊 Our customer service team is always here to assist and support you. If you have any questions or need further help, please feel free to reach out. We're excited to continue working with you! 🚀👍 Best regards, Sophie|Loloyal Customer Support of Channelwill
Aug. 4, 2024
Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon! Best regards, Kim|Loloyal Customer Support of Channelwill
Aug. 2, 2024
good support
Thank you for your kind words! 😊 We're thrilled to hear you had a positive experience with our support team. If you need any further assistance, we're always here to help! 🙌✨ Best regards, Sophie|Loloyal Customer Support of Channelwill
Aug. 2, 2024
The customer service team is always very dedicated in helping us resolve any issues we encounter during use.
Thank you so much for your kind words! 😊 We're thrilled to hear that our customer service team has been dedicated to helping you resolve any issues. Your satisfaction is our top priority! 🙌✨ Best regards, Sophie|Loloyal Customer Support of Channelwill
Aug. 2, 2024
I love this app. The features are amazing and it's so simple and user-friendly to use (for someone who's not great with tech like me!). The customer service is also incredible - super fast and helpful every time. Thank you for providing such a great app for a rewards programme!
Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and find it user-friendly. It's wonderful to know that our features and customer service have made a positive impact. Your feedback means the world to us! 🌟 If you ever need any assistance, we're always here to help. Thank you for choosing our app for your rewards program! 🙌✨ Best regards, Sophie|Loloyal Customer Support of Channelwill
Aug. 1, 2024
Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon! Best regards, Sophie|Loloyal Customer Support of Channelwill
July 30, 2024
This is the best loyalty and rewards app when you're just starting. These guys give you almost all the features for up to 50 orders per month - FOR FREE!!! This is crucial when you're on a budget and just starting. After crossing 50 orders a month, hell yeah we'll pay!!! On top of that, their live chat support was there within a minute and I got all the answers I needed super fast. Highly recommend 100%!!!
Thank you so much for your incredible review! We're thrilled to hear that you find our loyalty and rewards app the best choice when starting out. It's fantastic to know that our free features for up to 50 orders per month have been so helpful for you as you launch your business. We're also delighted that our live chat support met your expectations and provided the answers you needed quickly. Your satisfaction and success are our top priorities. We appreciate your high recommendation and are excited to continue supporting your business as it grows. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Kim|Loloyal Support Team of Channelwill
July 29, 2024
Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon! Best regards, Kim|Loloyal Customer Support of Channelwill
July 25, 2024
Amazing service!
Thank you for your awesome review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Best regards, Kim|Loloyal Support Team of Channelwill
July 25, 2024
購入金額に応じたポイント付与や、会員ランクによるポイント付与率の変更、様々なアクションに応じたポイント付与ができるので、様々なキャンペーンに対応できそうです。 ウィジェットの編集などもわかりやすく、テンプレートもあるのでとても使いやすいです。会員ランクのアイコンなども数種類から選べます。 様々なプログラムが設定できる分、初期の設定を事前に確認と検討しておく必要があると感じました。 気になる点:たまったポイントを割引として利用する場合は、一度クーポンに変換する必要があるのでお客様の手間が発生します。 特に良かった点:サポート体制が素晴らしいです!不明点や問題が発生した際にサポートへ問い合わせしたところ、迅速(1-4日以内)かつ柔軟に対応していただけました。 サポートしてくださったMariadelさんとKimさんに心より感謝申し上げます。 翻訳アプリを使用してくださっているため、サポートへの問い合わせは日本語でも大丈夫でした。
徹底的かつ肯定的なレビューをありがとうございます!ご購入金額や会員ランク、さまざまなアクションに応じてポイントが付与されるなど、多彩なアプリをご利用いただければ幸いです。ウィジェットの編集が簡単で、テンプレートが利用できるため、エクスペリエンスがスムーズになったことは大変喜ばしいことです。 蓄積されたポイントをクーポンに変換するために必要な労力について、建設的なご意見をありがとうございます。あなたのフィードバックは、改善し、ユーザーにより良いガイダンスを提供するのに役立ちます。 マリアデルとキムを含む当社のサポート チームが優れたサービスを提供し、質問に迅速かつ柔軟に対応したことを特にうれしく思います。言語サポート機能も役に立ったとのお言葉をいただき、大変嬉しく思います。 さらにご質問がある場合やサポートが必要な場合は、お気軽にお問い合わせください。私たちは、お客様が可能な限り最高の体験をお届けできるようお手伝いいたします。 ご支援と当社のアプリをお選びいただきまして、重ねて御礼申し上げます。 よろしくお願いします、 キム|忠実なサポートチーム
July 25, 2024
excellent customer service
Thank you for your excellent review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Thank you again for your support and for choosing Loloyal! Best regards, Kim|Loloyal Support Team of Channelwill