All reviews

Rating Breakdown

  • 5
    86% (643 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 70% (479)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2024

Live chat support was fantastic!

Using app

18 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you! Best Regards, Sophie|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 19, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 18, 2024

Customer service is very helpful. The app is user-friendly. I recommend it!

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 18, 2024

The application has excellent functionality and flexible customizability. I am also very satisfied with the quality of support.

Store

mutta.

Using app

8 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you're enjoying the app's functionality and customizability. It's also great to know that our support team has met your expectations. We're here for anything else you need! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 17, 2024

Thanks to Nova who answered all my questions and helped us to set up the app!

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to hear that Nova was able to assist you with setting up the app and answering all your questions. If you need any more help, feel free to reach out! Thank you for choosing Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 16, 2024

Good services , fast , Good price

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear you’re pleased with our fast service and competitive pricing. If you ever need any further assistance, we’re here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 14, 2024

The app is easy to use and the customer support is amazing!! We needed help uploading customer loyalty points and the customer support people immediately solved the issues! Highly recommended!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that you found the app easy to use and that our customer support team was able to assist you quickly with uploading loyalty points. We're always here to help, and we truly appreciate your recommendation! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 13, 2024

Very impressed with the customer service from Nova! Fast and efficient information, she is a great asset to your customer service team :)

Store

Shmooz

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're delighted to hear that Nova provided fast and efficient support. She truly is a valuable member of our team, and we'll make sure to share your kind words with her. 😊 We're always here if you need anything! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 12, 2024

very friendly customer service

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We're thrilled to hear that you had a great experience with our friendly customer service team. We're always here to help! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

4 / 5 Share

Sept. 10, 2024

Using app

5 months

Total reviews

2

Average rating

2.5

Developer Reply

Hello Grace, This is Sophie from Loloyal support. Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹 Best regards, Sophie 💗 Loloyal Customer Support 🌟

5 / 5 Share

Sept. 10, 2024

When I inquired about the features, I received very prompt and courteous support. Nova, who assisted me, not only resolved my issues but also offered suggestions, which made me appreciate this app even more. I look forward to using this app to grow my business.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're glad to hear that Nova was able to assist you and provide helpful suggestions. We're excited to be a part of your business journey and look forward to seeing your continued growth with the app! 😊 Thank you again for choosing Loloyal! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 10, 2024

We always respond quickly and are very helpful.

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your kind words! We're thrilled to hear that our team has been able to assist you promptly and effectively. We're always here whenever you need us! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 9, 2024

Great

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you're enjoying the app. If you ever need any assistance, feel free to reach out. We're here to help! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 7, 2024

Kim was great and helped me clarify a few questions I had- Excellent

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! We're delighted to hear that Kim was able to assist you and clarify your questions. We'll be sure to do our best everytime you need our support. If you need any more help, don't hesitate to reach out! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 6, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 6, 2024

HELP CENTER is speedy respond and helpful, the app is great also

Using app

About 6 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you find our Help Center responsive and helpful, and that you're enjoying the app. We're always here to support you and ensure you have a great experience. If you ever need anything else, don't hesitate to reach out! 😊 Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 5, 2024

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Best Regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 3, 2024

nice product - excellent service

Store

Dragati

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you find our product nice and our service excellent. Your satisfaction is our greatest reward. If you ever need further assistance or have any suggestions, we're always here to help. Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 2, 2024

Easy to use, A++ customer service

Using app

About 13 hours

Total reviews

4

Average rating

2.0

Developer Reply

Thank you for the fantastic review! We're thrilled to hear that you find our app easy to use and that our customer service earned an A++ rating from you. Your satisfaction is our top priority, and we're here to assist you whenever you need. If you have any more feedback or need further support, please don't hesitate to reach out. Best regards, Kim|Loloyal Support Team of Channelwill

5 / 5 Share

Sept. 2, 2024

Nova was super helpful she explained how it worked and answered all of my questions promptly and im really excited to give back to my customers using this.

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience with Nova! We're delighted to hear that she was able to assist you promptly and clearly. It's wonderful to know that you're excited about using our app to give back to your customers. If you have any more questions or need further assistance as you continue to explore our features, don't hesitate to reach out. We're here to help! Best regards, Kim|Loloyal Support Team of Channelwill