TrustWILL Loyalty & Referrals
Loyalty Rewards Program with Points, Referral Program & VIP
Rating
4.9
feedback
737
chart
#668
All reviews
Review RSS Feed
Jan. 19, 2024
The setup of the app is relatively easy, and thanks to a responsive support team, we've been able to work through any challenges pretty easily for the most part. The app works as a widget on the site, and I was hoping for a landing page. However, they have simple steps to bring up the widget on any page. My only complaint is that it records all sales as a conversion which isn't right. We've only just set up the app, but I can foresee this will be an issue once we reach the plan's limit.
Hello Shauna, Thank you for taking the time to share your experience with our app. We're glad to hear that the setup was relatively easy for you and that our responsive support team has been helpful in addressing challenges. We appreciate your feedback about the recording of all sales as conversions. We understand the importance of accurate data for your business. If the generated sales data is causing concerns or if you anticipate issues with reaching the plan's limit, please don't hesitate to contact our support team. We're more than willing to assist you by deleting any bothersome data and ensuring the synchronization of new, accurate sales information.ππΌ Your feedback is valuable, and we're committed to making your experience with our app as seamless and effective as possible. Feel free to reach out to us with any further questions or concerns. We appreciate your understanding and look forward to assisting you further.π Best Regards, Nona|Loloyal Reward Support Team
Jan. 19, 2024
good customer support
Thank you for taking the time to leave a review of our customer support! We're glad to hear that you had a positive experience with our team. We value our customers and strive to provide excellent service, so it's great to know that we're meeting that goal. Thank you for choosing our company and we hope to continue providing you with great support in the future! π Best regards, Mariadel // Loloyal Support π«
Jan. 18, 2024
I used a different Rewards app and this app is great in terms of price and functionality
Thank you for your review! We're glad to hear that you found our Rewards app to be a great value in terms of both price and functionality. We strive to provide our customers with the best possible experience and appreciate your positive feedback. Thank you for choosing our app and we look forward to serving you again in the future! π₯° Best regards, Mariadel // Loloyal Support π«
Jan. 18, 2024
Just downloaded and it was everything I needed and more. I LOVE the customizations of this app. Mariadel is absolutely amazing to work with and helped me every step of the way with my questions! I highly recommend if having your brand truly represented through every little thing matters to you!
Thank you for your wonderful review! We're thrilled to hear that our app met and exceeded your expectations, and that you found our customization options to be a standout feature. We're also delighted to hear that we have provided excellent support and assistance throughout the process. Thank you for recommending our app to others who value a strong brand representation. We appreciate your support and hope to continue providing you with great service in the future! π Best regards, Mariadel // Loloyal Support π«
Feb. 15, 2024
Switched over from Smile because their rewards program was costing us $199 a month! This is an exact replica of Smile with more ability to edit CSS. Also at the fraction of the price of $29.99. Customer service is great and answers within less than 5 minutes.
Thank you for taking the time to leave us a review! We're glad to hear that our rewards program is a cost-effective solution for your business.π We strive to provide excellent customer and are happy to hear that you've had a positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us.β¨ Best Regards, Nona|Loloyal Reward Team
Jan. 11, 2024
Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.
Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime π₯° We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Best regards, Kim|Loloyal Reward Team
Jan. 10, 2024
Thank you so much for taking the time to leave us a review! π We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service]. Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Thanks again for choosing us! Best regards, Kim|Loloyal Reward Team
Jan. 9, 2024
I'm not sure yet
Store
My Store
Using app
28 days
Thank you so much for taking the time to leave us a review! π We understand and value your thoughts about our App. π₯° Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. We look forward to serving you again in the future. Thanks! Best regards, Kim|Loloyal Reward Team
Jan. 7, 2024
Thank you so much for taking the time to leave us a four-star review! π We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service]. Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Thanks again for choosing us! Best regards, Sophie|Loloyal Reward Team
Jan. 6, 2024
Super god service og virkelig god hjælp at hente
Tusind tak for din positive anmeldelse! Vi er glade for at hΓΈre, at du oplevede vores service som super god, og at vi kunne yde dig virkelig god hjΓ¦lp. Vi sΓ¦tter pris pΓ₯ din stΓΈtte, og hvis der er mere, vi kan gΓΈre for dig, er du altid velkommen til at kontakte os. Endnu engang tak! Med venlig hilsen, Mariadel
Jan. 6, 2024
Pretty good so far
Thank you so much for taking the time to share your thoughts! We're thrilled to hear that your experience has been pretty good so far. π If there's anything specific you've enjoyed or if you have any suggestions for improvement, we'd love to hear more details. Your feedback is invaluable as we continuously strive to enhance our services. We appreciate your support, and if there's anything we can do to make your experience even better, please don't hesitate to reach out. Thanks again for choosing us! Best regards, Nona|Loloyal Reward Team
Jan. 5, 2024
Ho installato da poco l'app ed Γ¨ facile e intuitiva. L'assistenza Γ¨ eccellente, rispondono velocemente a qualsiasi ora e sono molto gentili e competenti.
Sono davvero felice di sentire che hai trovato l'installazione dell'app facile e intuitiva! π Γ fantastico sapere che hai avuto un'esperienza positiva con il nostro servizio di assistenza - siamo qui per rispondere rapidamente e con gentilezza a qualsiasi ora! π Grazie per la tua gentile recensione! π Best regards, Sophie | Loloyal Support π«
Jan. 4, 2024
Have been using the Free plan for a while now. I was able to get upgrade the Free plan to allow 80 orders per month rather than 50 and reached out to support to remove the branding for Free. Belle from Support was super nice and quickly removed the branding for me.
π Thank you for sharing your experience! π We're delighted to hear that you've been enjoying our Free plan and that our support team, especially Belle, could assist you promptly and with a smile. π Your satisfaction is our priority! If you ever need further assistance or have more feedback, feel free to reach out. Happy selling! πποΈ Best regards, Sophie | Loloyal Support π«
Jan. 6, 2024
Really cool feature set and great customer service. I use Subify subscriptions and would like to see an integration feature with them to award additional rewards points for those who are on subscription plans, but I can work around this in the mean time :). 1/6/24 update - I switched to Seal Subscriptions and it works great with Loloyal Loyalty.
Jan. 2, 2024
very good and super fast customer care service too :)
Thank you so much for your positive feedback! π We're thrilled to hear that you found our service very good and super fast. π Your satisfaction is our priority! If you ever need assistance in the future, feel free to reach out. π Best regards, Sophie | Loloyal Support π«
Dec. 28, 2023
Its too good i just indtalled lets see i will review again
Store
My Store
Using app
1 minute
Thank you for installing! π We're thrilled to hear you find it good so far! π Looking forward to your updated review! π Best regards, Sophie | Loloyal Support π«
Dec. 28, 2023
Thank you for taking the time to rate our app . We appreciate your positive feedback and are delighted to know you've had a satisfactory experience. If you ever have any specific suggestions or if there's anything we can do to enhance your experience, please feel free to let us know. Your insights are invaluable as we continuously strive to improve. We value your support and look forward to providing you with an even better experience in the future. Best regards, Nona|Loloyal Reward Team
Dec. 27, 2023
Hello! This is Sophie from Loloyal Support. π We appreciate your valuable feedback and the time you took to participate in our survey. Ensuring your satisfaction is important to us, and we acknowledge that we may have not met your expectations on this occasion. Your input highlights areas where we can enhance our services and strive for improvement. π If you could share specific suggestions for how we can better meet your needs and enhance your experience, we would greatly appreciate it. πΉ We look forward to hearing your insights. π₯° Best regards, Sophie | Loloyal Support π«
Dec. 24, 2023
So far so good! (I JUST installed about 3 hours ago) Support has been very responsive
Fantastic to hear! π I'm thrilled you're having a positive experience so soon after installation. π Our team is always here and ready to help. If you have any questions or need further assistance, feel free to reach out! ππΌ Best regards, Sophie | Loloyal Support π«
Dec. 24, 2023
great easy to use
Thank you! π We're thrilled to hear that you find our platform easy to use. If you have any questions or suggestions, feel free to let us know! π Best regards, Sophie | Loloyal Support π«