All reviews

Rating Breakdown

  • 5
    86% (644 ratings)
  • 4
    5% (35 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 70% (480)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2024

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you for the stellar five-star review! We're thrilled to hear that you had a positive experience. If you ever need assistance or have further feedback, feel free to reach out. ๐Ÿ˜Šโœจ Best regards, Sophie ๐Ÿ’— Loloyal Customer Support ๐ŸŒŸ

5 / 5 Share

Feb. 6, 2024

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! ๐ŸŒŸ We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service]. Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Thanks again for choosing us! Best regards, Kim|Loloyal Reward Team

5 / 5 Share

Feb. 5, 2024

Fรกcil de usar e instalar. Soporte rรกpido y amable.

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Gracias por sus amables palabras. Estamos encantados de saber que le hemos proporcionado una experiencia agradable y profesional, ofreciรฉndole respuestas oportunas y atentas. Apreciamos sinceramente que encuentre nuestra aplicaciรณn rรกpida y fรกcil de instalar y nos sentimos honrados de haber dejado una impresiรณn positiva con nuestro servicio de atenciรณn al cliente. Si alguna vez tienes mรกs preguntas o necesitas ayuda en el futuro, por favor no dudes en contactarnos. Valoramos tus comentarios y estamos aquรญ para ayudarte en todo lo que podamos. Saludos cordiales, Kim ๐Ÿ’— Atenciรณn al cliente de Loloyal ๐ŸŒŸ

5 / 5 Share

Feb. 3, 2024

Great rewards program with super helpful support. Mariadel was able to help me quickly with all my questions. 10/10

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled to hear that you find our rewards program great and our support super helpful. We're grateful for your positive feedback, and if you ever need further assistance or have more questions, feel free to reach out. We aim to provide a top-notch experience, and your 10/10 rating means a lot to us! Best regards, Mariadel ๐Ÿ’— Loloyal Customer Support ๐ŸŒŸ

5 / 5 Share

Feb. 1, 2024

Mariadel was very pleasant and professional! Very timely and thoughtful responses. Even though they didn't have the exact solution I was looking for (due to Shopify's capabilities), I still am very satisfied AND impressed with the customer service I received!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that we have provided you with a pleasant and professional experience, offering timely and thoughtful responses. While we may not have had the exact solution you were looking for due to Shopify's capabilities, we truly appreciate your satisfaction and are honored to have left a positive impression with our customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and are here to help however we can! Best regards, Mariadel ๐Ÿ’— Loloyal Customer Support ๐ŸŒŸ

5 / 5 Share

Jan. 29, 2024

I've had a great experience using the Loloyal Shopify app. The customer service is excellent โ€“ prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.

Store

SPELAB

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with the Loloyal Shopify app! We're thrilled to hear that you've had a great experience and find our customer service prompt and helpful. It's fantastic to know that the seamless integration and regular updates contribute to a smooth and evolving user experience. We appreciate your recommendation and are delighted to be a valuable asset to your Shopify store and loyalty program. If you ever have more feedback or questions, we're here to help! Best regards, Mariadel ๐Ÿ’— Loloyal Customer Support ๐ŸŒŸ

5 / 5 Share

Jan. 29, 2024

Using app

2 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the five-star rating! We're delighted to know you had a positive experience. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support! Best regards, Mariadel ๐Ÿ’— Loloyal Customer Support ๐ŸŒŸ

5 / 5 Share

Jan. 25, 2024

Mariadel was very nice and helpful.

Using app

44 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐Ÿ˜Š Mariadel is thrilled to hear that she could assist you. If you have any more questions or need further assistance, don't hesitate to reach out! ๐ŸŒŸ Best regards, Sophie// Loloyal Support ๐Ÿ’ซ

5 / 5 Share

Jan. 25, 2024

Using app

2 minutes

Total reviews

1

Average rating

5.0

Developer Reply

๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ Thank you so much for the five-star review! We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. ๐Ÿ˜Š๐Ÿ™Œ #CustomerSatisfaction #FiveStarReview Best regards, Sophie// Loloyal Support ๐Ÿ’ซ

5 / 5 Share

Jan. 23, 2024

App is easy to setup, support is very responsive.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

๐ŸŒŸ Thank you for the positive feedback! Setting up the app was a breeze, and we're delighted to hear that our support team met your expectations with their responsiveness. If you have any more questions or need assistance, feel free to reach out. Happy to have you on board! ๐Ÿš€๐Ÿ˜Š Best regards, Sophie// Loloyal Support ๐Ÿ’ซ

5 / 5 Share

Jan. 22, 2024

This is my second times using this app in my second shop. The staff responded to me very quickly and assisted me in completing the settings immediately.

Developer Reply

๐ŸŒŸ Thank you so much for choosing our app for the second time! We're thrilled to hear about your positive experience. ๐Ÿ™Œ Our team is always here to assist you promptly and ensure a smooth setup process. ๐Ÿš€ If you ever need further support, feel free to reach out. Happy selling! ๐Ÿ›๏ธ๐Ÿ’ป Best regards, Sophie// Loloyal Support ๐Ÿ’ซ

5 / 5 Share

Jan. 22, 2024

Helpful support

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback! ๐Ÿ˜Š We're thrilled to hear that our support was helpful for you. If you have any more questions or need assistance, feel free to reach out! ๐ŸŒŸ Best regards, Sophie// Loloyal Support ๐Ÿ’ซ

4 / 5 Share

Jan. 19, 2024

The setup of the app is relatively easy, and thanks to a responsive support team, we've been able to work through any challenges pretty easily for the most part. The app works as a widget on the site, and I was hoping for a landing page. However, they have simple steps to bring up the widget on any page. My only complaint is that it records all sales as a conversion which isn't right. We've only just set up the app, but I can foresee this will be an issue once we reach the plan's limit.

Using app

2 days

Total reviews

9

Average rating

4.3

Developer Reply

Hello Shauna, Thank you for taking the time to share your experience with our app. We're glad to hear that the setup was relatively easy for you and that our responsive support team has been helpful in addressing challenges. We appreciate your feedback about the recording of all sales as conversions. We understand the importance of accurate data for your business. If the generated sales data is causing concerns or if you anticipate issues with reaching the plan's limit, please don't hesitate to contact our support team. We're more than willing to assist you by deleting any bothersome data and ensuring the synchronization of new, accurate sales information.๐Ÿ™Œ๐Ÿผ Your feedback is valuable, and we're committed to making your experience with our app as seamless and effective as possible. Feel free to reach out to us with any further questions or concerns. We appreciate your understanding and look forward to assisting you further.๐Ÿ’— Best Regards, Nona|Loloyal Reward Support Team

5 / 5 Share

Jan. 19, 2024

good customer support

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to leave a review of our customer support! We're glad to hear that you had a positive experience with our team. We value our customers and strive to provide excellent service, so it's great to know that we're meeting that goal. Thank you for choosing our company and we hope to continue providing you with great support in the future! ๐Ÿ’ž Best regards, Mariadel // Loloyal Support ๐Ÿ’ซ

5 / 5 Share

Jan. 18, 2024

I used a different Rewards app and this app is great in terms of price and functionality

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We're glad to hear that you found our Rewards app to be a great value in terms of both price and functionality. We strive to provide our customers with the best possible experience and appreciate your positive feedback. Thank you for choosing our app and we look forward to serving you again in the future! ๐Ÿฅฐ Best regards, Mariadel // Loloyal Support ๐Ÿ’ซ

5 / 5 Share

Jan. 18, 2024

Just downloaded and it was everything I needed and more. I LOVE the customizations of this app. Mariadel is absolutely amazing to work with and helped me every step of the way with my questions! I highly recommend if having your brand truly represented through every little thing matters to you!

Using app

35 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear that our app met and exceeded your expectations, and that you found our customization options to be a standout feature. We're also delighted to hear that we have provided excellent support and assistance throughout the process. Thank you for recommending our app to others who value a strong brand representation. We appreciate your support and hope to continue providing you with great service in the future! ๐Ÿ’ž Best regards, Mariadel // Loloyal Support ๐Ÿ’ซ

4 / 5 Share

Feb. 15, 2024

Switched over from Smile because their rewards program was costing us $199 a month! This is an exact replica of Smile with more ability to edit CSS. Also at the fraction of the price of $29.99. Customer service is great and answers within less than 5 minutes.

Using app

About 6 hours

Total reviews

12

Average rating

4.1

Developer Reply

Thank you for taking the time to leave us a review! We're glad to hear that our rewards program is a cost-effective solution for your business.๐Ÿ’ž We strive to provide excellent customer and are happy to hear that you've had a positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us.โœจ Best Regards, Nona|Loloyal Reward Team

5 / 5 Share

Jan. 11, 2024

Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime ๐Ÿฅฐ We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Best regards, Kim|Loloyal Reward Team

5 / 5 Share

Jan. 10, 2024

Using app

About 6 hours

Total reviews

9

Average rating

3.0

Developer Reply

Thank you so much for taking the time to leave us a review! ๐ŸŒŸ We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service]. Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Thanks again for choosing us! Best regards, Kim|Loloyal Reward Team

5 / 5 Share

Jan. 9, 2024

I'm not sure yet

Store

My Store

Using app

28 days

Developer Reply

Thank you so much for taking the time to leave us a review! ๐ŸŒŸ We understand and value your thoughts about our App. ๐Ÿฅฐ Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. We look forward to serving you again in the future. Thanks! Best regards, Kim|Loloyal Reward Team