TWL Loyalty Program & Rewards
Loyalty Rewards Program: Points, Referral Program & VIP Tiers
Rating
4.9
feedback
751
chart
#606
All reviews
Feb. 8, 2024
๐๐๐๐๐ Thank you for the stellar five-star review! We're thrilled to hear that you had a positive experience. If you ever need assistance or have further feedback, feel free to reach out. ๐โจ Best regards, Sophie ๐ Loloyal Customer Support ๐
Feb. 6, 2024
Thank you so much for taking the time to leave us a review! ๐ We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service]. Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Thanks again for choosing us! Best regards, Kim|Loloyal Reward Team
Feb. 5, 2024
Fรกcil de usar e instalar. Soporte rรกpido y amable.
Gracias por sus amables palabras. Estamos encantados de saber que le hemos proporcionado una experiencia agradable y profesional, ofreciรฉndole respuestas oportunas y atentas. Apreciamos sinceramente que encuentre nuestra aplicaciรณn rรกpida y fรกcil de instalar y nos sentimos honrados de haber dejado una impresiรณn positiva con nuestro servicio de atenciรณn al cliente. Si alguna vez tienes mรกs preguntas o necesitas ayuda en el futuro, por favor no dudes en contactarnos. Valoramos tus comentarios y estamos aquรญ para ayudarte en todo lo que podamos. Saludos cordiales, Kim ๐ Atenciรณn al cliente de Loloyal ๐
Feb. 3, 2024
Great rewards program with super helpful support. Mariadel was able to help me quickly with all my questions. 10/10
Thank you for the fantastic review! We're thrilled to hear that you find our rewards program great and our support super helpful. We're grateful for your positive feedback, and if you ever need further assistance or have more questions, feel free to reach out. We aim to provide a top-notch experience, and your 10/10 rating means a lot to us! Best regards, Mariadel ๐ Loloyal Customer Support ๐
Feb. 1, 2024
Mariadel was very pleasant and professional! Very timely and thoughtful responses. Even though they didn't have the exact solution I was looking for (due to Shopify's capabilities), I still am very satisfied AND impressed with the customer service I received!
Thank you for your kind words! We're delighted to hear that we have provided you with a pleasant and professional experience, offering timely and thoughtful responses. While we may not have had the exact solution you were looking for due to Shopify's capabilities, we truly appreciate your satisfaction and are honored to have left a positive impression with our customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and are here to help however we can! Best regards, Mariadel ๐ Loloyal Customer Support ๐
Jan. 29, 2024
I've had a great experience using the Loloyal Shopify app. The customer service is excellent โ prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.
Thank you so much for taking the time to share your positive experience with the Loloyal Shopify app! We're thrilled to hear that you've had a great experience and find our customer service prompt and helpful. It's fantastic to know that the seamless integration and regular updates contribute to a smooth and evolving user experience. We appreciate your recommendation and are delighted to be a valuable asset to your Shopify store and loyalty program. If you ever have more feedback or questions, we're here to help! Best regards, Mariadel ๐ Loloyal Customer Support ๐
Jan. 29, 2024
Thank you for the five-star rating! We're delighted to know you had a positive experience. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support! Best regards, Mariadel ๐ Loloyal Customer Support ๐
Jan. 25, 2024
Mariadel was very nice and helpful.
Thank you so much for your kind words! ๐ Mariadel is thrilled to hear that she could assist you. If you have any more questions or need further assistance, don't hesitate to reach out! ๐ Best regards, Sophie// Loloyal Support ๐ซ
Jan. 25, 2024
๐๐๐๐๐ Thank you so much for the five-star review! We're thrilled to hear you had a positive experience! If you have any feedback or suggestions, feel free to share. ๐๐ #CustomerSatisfaction #FiveStarReview Best regards, Sophie// Loloyal Support ๐ซ
Jan. 23, 2024
App is easy to setup, support is very responsive.
Using app
About 23 hours
Total reviews
2
Average rating
5.0
๐ Thank you for the positive feedback! Setting up the app was a breeze, and we're delighted to hear that our support team met your expectations with their responsiveness. If you have any more questions or need assistance, feel free to reach out. Happy to have you on board! ๐๐ Best regards, Sophie// Loloyal Support ๐ซ
Jan. 22, 2024
This is my second times using this app in my second shop. The staff responded to me very quickly and assisted me in completing the settings immediately.
Using app
39 minutes
Total reviews
2
Average rating
5.0
๐ Thank you so much for choosing our app for the second time! We're thrilled to hear about your positive experience. ๐ Our team is always here to assist you promptly and ensure a smooth setup process. ๐ If you ever need further support, feel free to reach out. Happy selling! ๐๏ธ๐ป Best regards, Sophie// Loloyal Support ๐ซ
Jan. 22, 2024
Helpful support
Thank you for your feedback! ๐ We're thrilled to hear that our support was helpful for you. If you have any more questions or need assistance, feel free to reach out! ๐ Best regards, Sophie// Loloyal Support ๐ซ
Jan. 19, 2024
The setup of the app is relatively easy, and thanks to a responsive support team, we've been able to work through any challenges pretty easily for the most part. The app works as a widget on the site, and I was hoping for a landing page. However, they have simple steps to bring up the widget on any page. My only complaint is that it records all sales as a conversion which isn't right. We've only just set up the app, but I can foresee this will be an issue once we reach the plan's limit.
Hello Shauna, Thank you for taking the time to share your experience with our app. We're glad to hear that the setup was relatively easy for you and that our responsive support team has been helpful in addressing challenges. We appreciate your feedback about the recording of all sales as conversions. We understand the importance of accurate data for your business. If the generated sales data is causing concerns or if you anticipate issues with reaching the plan's limit, please don't hesitate to contact our support team. We're more than willing to assist you by deleting any bothersome data and ensuring the synchronization of new, accurate sales information.๐๐ผ Your feedback is valuable, and we're committed to making your experience with our app as seamless and effective as possible. Feel free to reach out to us with any further questions or concerns. We appreciate your understanding and look forward to assisting you further.๐ Best Regards, Nona|Loloyal Reward Support Team
Jan. 19, 2024
good customer support
Thank you for taking the time to leave a review of our customer support! We're glad to hear that you had a positive experience with our team. We value our customers and strive to provide excellent service, so it's great to know that we're meeting that goal. Thank you for choosing our company and we hope to continue providing you with great support in the future! ๐ Best regards, Mariadel // Loloyal Support ๐ซ
Jan. 18, 2024
I used a different Rewards app and this app is great in terms of price and functionality
Thank you for your review! We're glad to hear that you found our Rewards app to be a great value in terms of both price and functionality. We strive to provide our customers with the best possible experience and appreciate your positive feedback. Thank you for choosing our app and we look forward to serving you again in the future! ๐ฅฐ Best regards, Mariadel // Loloyal Support ๐ซ
Jan. 18, 2024
Just downloaded and it was everything I needed and more. I LOVE the customizations of this app. Mariadel is absolutely amazing to work with and helped me every step of the way with my questions! I highly recommend if having your brand truly represented through every little thing matters to you!
Thank you for your wonderful review! We're thrilled to hear that our app met and exceeded your expectations, and that you found our customization options to be a standout feature. We're also delighted to hear that we have provided excellent support and assistance throughout the process. Thank you for recommending our app to others who value a strong brand representation. We appreciate your support and hope to continue providing you with great service in the future! ๐ Best regards, Mariadel // Loloyal Support ๐ซ
Feb. 15, 2024
Switched over from Smile because their rewards program was costing us $199 a month! This is an exact replica of Smile with more ability to edit CSS. Also at the fraction of the price of $29.99. Customer service is great and answers within less than 5 minutes.
Thank you for taking the time to leave us a review! We're glad to hear that our rewards program is a cost-effective solution for your business.๐ We strive to provide excellent customer and are happy to hear that you've had a positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us.โจ Best Regards, Nona|Loloyal Reward Team
Jan. 11, 2024
Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.
Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime ๐ฅฐ We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Best regards, Kim|Loloyal Reward Team
Jan. 10, 2024
Thank you so much for taking the time to leave us a review! ๐ We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service]. Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future. Thanks again for choosing us! Best regards, Kim|Loloyal Reward Team
Jan. 9, 2024
I'm not sure yet
Store
My Store
Using app
28 days
Thank you so much for taking the time to leave us a review! ๐ We understand and value your thoughts about our App. ๐ฅฐ Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share. We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. We look forward to serving you again in the future. Thanks! Best regards, Kim|Loloyal Reward Team