CWILL: Loyalty Program Rewards
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Mariadel is great! She helped me.
Thank you for your review and for highlighting Mariadel's excellent customer service! We are glad to hear that she was able to assist you and provide a positive experience. We will be sure to pass along your kind words to her. If you have any further feedback or suggestions, please do not hesitate to let us know. Thank you again for your review! -Joewelyn 🌹
Thank you so much for taking the time to leave us a rating! We truly appreciate your support and hope to continue exceeding your expectations. -Joewelyn🌹
Thank you so much for the rating! We're thrilled that you had a great experience with us. If you ever have any feedback or suggestions in the future, please feel free to share. We look forward to serving you again soon! -Joewelyn🌹
A grate app that integrate many functions and covered the requirements of the sellers
Thank you for your positive review! We are thrilled to hear that our app has been able to meet your requirements as a seller and provide you with the functions you need. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company!💗💗 -nona
Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes. I am amazed. The app works perfectly and does it's job very well.
Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!😊😊 -nona
Amazing customer service!
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. We're committed to providing top-notch service and are here to assist you whenever you need. If you have any more feedback or if there's anything else we can do to make your experience even better, please don't hesitate to let us know. We truly appreciate your support! - Mariadel
Thank you for taking the time to rate our product/service. Your feedback is valuable to us, and we strive to provide the best experience possible. If there are any specific areas where we can improve or if you have suggestions on how we can make your experience with us even better, please don't hesitate to reach out. We're here to assist you and ensure your complete satisfaction. We look forward to hearing from you and serving you better in the future. -Joewelyn 🌹
Great app, responsive service despite using the free service.
Thank you for your positive review! We're glad to hear that you're enjoying our app and that our customer service has been responsive for you, despite using our free service. We strive to provide quality service to all of our users, regardless of their subscription level. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app! -Sophie🌹
We wanted to express our sincere gratitude for your review! Your support means a lot to us, and we're thrilled to hear that you had a positive experience with our service. -Joewelyn🌹
good software
Hello there, Thank you for taking the time to leave a review of our software. We appreciate your feedback and are pleased to hear that you found our software to be good. If you have any further comments or suggestions on how we can improve our software, please do not hesitate to let us know. We are always striving to improve our products and services to better meet the needs of our customers. Thank you again for choosing our software and we hope to continue providing you with quality products in the future. 😊 Best regards, Sophie
So far the best Loyalty app with most reasonable price. Very fast and helpful customer service as well.
Thank you for your positive review! We're glad to hear that you're satisfied with our loyalty app and customer service. Our team works hard to provide the best experience possible for our customers. If you have any questions or concerns in the future, don't hesitate to reach out to us. Thank you for choosing our loyalty app! - Sophie🌹
Easy to use, basically has all the functions I need.The customer service patiently answered all my questions, and the key price is very affordable.
Thank you for taking the time to leave a positive review. We are thrilled to hear that you found our product easy to use and that our customer service team was able to assist you with your questions. We strive to offer affordable prices without compromising on quality. Thanks again for choosing our product! -nona
Stay very far away. The company is very dishonest , deceitful, & pushes to get you to provide them with full access to your shopify admin whenever you are experiencing an issue. I was able to get their A.I. chat bot to explain that the reasoning why they wanted full access to the shopify admin was so they could edit miscellaneous code within' the theme of your store. In which no other app has ever asked for this amount of access, especially when I contacted them in regards to the order count they put in place is counting orders from other marketplaces, such as eBay, Walmart, Amazon, etc. & counting those orders to your allotment of orders they let you have per month. I simply just wanted them to make it so that the only orders that count are orders from actual members of the program & who are fully registered on our website. We do not want points being given out to customers from other marketplaces that have no access to the points. What kind of coding would they do to our shopify theme if we granted them full access? Who is to say. But this is an issue that is part of their actual app, they DO NOT NEED ACCESS TO YOUR SHOPIFY ADMIN.
Hello There, We would like to extend our sincere apologies for any inconvenience caused during your recent interaction with our team. We have reviewed the conversation and identified a misunderstanding that led to the mistake. Please rest assured that our team upholds honesty and integrity in all our work, and we have no intention of accessing your store without your permission. We understand that the request for access was made in order to ensure that our app is functioning properly on your website. However, we acknowledge that our representative made an error in judgment and we take full responsibility for this mistake.😢 We are committed to correcting the error and ensuring that it does not happen again. In order to provide you with further assistance and address your concerns in detail, we have sent you an email. We hope that you will take the time to review the email and provide us with your feedback. We value your business and appreciate your patience and understanding. Thank you for your continued support. Best regards, Nona- Customer Service Supervisor
Muito bom, recomendo. Estou testando ainda, mas é uma ideia bem legal para a loja ter mais branding e algo diferente. Suporte excelente.
Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que está gostando da nossa solução para branding e que nosso suporte está atendendo às suas expectativas. Continuaremos trabalhando para oferecer a melhor experiência possível para nossos clientes. Obrigado novamente pela sua recomendação! -Joewelyn🌹
App facile da installare, anche per una principiante come me ed ho apprezzato molto l'assistenza veloce
Grazie per il tuo feedback positivo! Siamo felici di sapere che hai trovato la nostra app facile da installare e che hai apprezzato l'assistenza veloce del nostro team. 💖Continueremo a lavorare per rendere l'esperienza dell'utente sempre più semplice e intuitiva. 😊Grazie per aver scelto la nostra app! -nona.💖
the customer experience is great, with clear instructions, and instant reply, highly recommend to anyone
Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience with our customer service team and that our instructions were clear and helpful. We appreciate your recommendation and hope to continue providing excellent service to you in the future. - Sophie🌹
LoLoyal works great for our needs and the integrations with other apps makes it even more powerful.
Thank you for sharing your positive feedback about LoLoyal! We are glad to hear that it is meeting your needs and providing added value through its integrations with other apps. Let us know if there is anything else we can assist you with. - Sophie🌹
Very easy to set up and customer service is very fast and communication is clear. I only gave 4 stars because no option to use your own image, i just downloaded it but i will come back with the remaining star if the experience using it is good. I'm positive it will be a good one hopefully.
Thank you so much for taking the time to share your thoughts and for giving our app a try! We understand your feedback regarding the option to use your own image, and we're pleased to inform you that there are options to let you upload your own image indeed available. I emailed you already the steps on how to access these options. 🤗 It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹 - Mariadel
La aplicación es excelente, la acabo de integrar a mi tienda, tiene muchas opciones para recompensar a los clientes si dejan opiniones, ó si recomiendan amigos, y ya empezó a funcionarme. La atención al cliente es muy rápida.
¡Gracias por tu maravillosa reseña! Estamos encantados de que hayas integrado nuestra aplicación en tu tienda y estés aprovechando las opciones de recompensas para los clientes. Nos alegra saber que nuestra atención al cliente ha sido útil para ti. ¡Estamos aquí para ayudarte en lo que necesites! - Sophie🌹
Thank you for offering this app, it was easy and helpful. I am hoping it helps me boost my customer engagement and sales.
You're very welcome! We're thrilled to hear that you found our app easy to use and helpful. It's fantastic to know that you have high hopes for boosting your customer engagement and sales through its features. If you ever need any assistance, have questions, or want to share your progress, feel free to reach out to our support team. We're here to support your success every step of the way. Best of luck with your endeavors, and we look forward to being part of your journey towards increased customer engagement and sales! - Sophie🌹
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