Loop Returns & Exchanges
Manage returns, exchanges, tracking, return labels & more!
Rating
4.7
feedback
386
chart
#1,174
All reviews
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Jan. 20, 2026
Best in class app The service from Ninthuga in particular was very helpful
Jan. 14, 2026
Great Support. Ninthuga and Kat have helped us make adjustments and answer our questions on many occasions and they are quick to respond.
Jan. 13, 2026
Really appreciated the quick support I received when I encountered an issue with returns that had issues. Pretty quick reply with clear instructions and path forward.
Jan. 6, 2026
5 star experience. support team is responsive within a day. it's just a leave and let be feature.
Dec. 30, 2025
Rece was huge help! He helped guide me through the advance exchanges and made it super simple for me to figure out! Thank you x10000!
Dec. 18, 2025
Ninthuga was great - really patient and listened to my issues and sent me a great explainer video. Really couldn't have asked for more. Thank you! Kate
Dec. 17, 2025
Dec. 17, 2025
Rece is our support specialist and is always extremely helpful and quick to respond. Loop itself is easy to use. Highly recommend!
Dec. 16, 2025
Loop customer service is highly responsive and very helpful, which makes this app great to use!
Dec. 12, 2025
Emma was exceptional with assisting me and answering all my questions, she was very thorough and provided links/videos and tips so that I could connect right to them. Best experience with her support. Thank you
Dec. 10, 2025
Great customer experience. Always super responsive and helpful. We’ve had a great experience using Loop as our returns platform. The interface is clean and easy to navigate — both for our team and our customers. Setup was smooth, and the support team has been responsive whenever we’ve had questions. It’s helped us streamline returns, reduce back-and-forth, and improve the overall post-purchase experience. Highly recommend!