Loop Returns & Exchanges for Shopify

Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!
Rating
4.7
Feedback
427
Reviews
Chart
#739
Shopify

All reviews

5 / 5 Share
Sept. 11, 2025

Store Using app Total reviews Average rating
Evelyn & Bobbie Over 2 years 7 5.0
5 / 5 Share
Sept. 10, 2025

Great customer service and quick response time!

Store Using app Total reviews Average rating
SEE Over 3 years 5 5.0
Developer Reply

This is awesome feedback, thanks for sharing! ๐Ÿ’™

5 / 5 Share
Sept. 10, 2025

Extremely helpful customer support team, respond incredibly quickly and are always there to help

Store Using app Total reviews Average rating
Pretty You London About 1 year 7 5.0
Developer Reply

Love hearing this, thank you for sharing ๐Ÿ’– Our support team will be thrilled to know that their help has been so valuable for you!

5 / 5 Share
Sept. 8, 2025

Rece and team are amazing! Always thorough in their investigations and very quick to respond. We appreciate all the help!

Store Using app Total reviews Average rating
Knockaround About 2 years 9 5.0
Developer Reply

Shoutout to Rece and the team, theyโ€™ll love seeing this feedback! Thanks for taking the time to share your experience with us ๐Ÿ™Œ

5 / 5 Share
Aug. 28, 2025

Loop team is always super quick to respond when I have questions and Emma and the team were able to solve my query and get me sorted. Great customer service and support!!!

Store Using app Total reviews Average rating
DUER Over 6 years 7 4.9
Developer Reply

This is awesome feedback, thanks so much for sharing! Emma and the team will be so glad to hear this. Love that you've had a great experience with Loop ๐Ÿ’™

5 / 5 Share
Aug. 27, 2025

was great!

Store Using app Total reviews Average rating
Catori Life Over 4 years 5 5.0
Developer Reply

Thanks for dropping in a review ๐ŸŒŸ Weโ€™re so glad to hear you've had a great experience!

5 / 5 Share
Aug. 27, 2025

Emma is great and responded to my question quickly and thoroughly. Great customer experience although I wish they had some bonus features!

Store Using app Total reviews Average rating
Melanie Auld Jewelry Canada About 3 years 3 5.0
Developer Reply

So glad Emma was able to help you out ๐Ÿ’™ Appreciate the helpful feedback - weโ€™re constantly working on new features that will make your experience even better!

5 / 5 Share
Aug. 26, 2025

Very helpful and responsive customer support.

Store Using app Total reviews Average rating
Mountain Khakis Over 2 years 3 5.0
Developer Reply

This is great feedback, thanks so much for sharing!

5 / 5 Share
Aug. 26, 2025

Rece has been incredibly helpful and responsive, providing clear and satisfactory answers to every question I had. The patience, professionalism, and thorough knowledge truly stood out. Easily one of the best Support Specialists I have worked withโ€”thank you, Rece, for making the entire experience smooth and stress-free!

Store Using app Total reviews Average rating
Hammerhead EU 10 months 1 5.0
Developer Reply

Such kind words, thank you! ๐Ÿ’™ Rece will love reading this. Weโ€™re so glad they made your experience smooth and stress-free.

5 / 5 Share
Aug. 26, 2025

Quick and helpful response

Store Using app Total reviews Average rating
jacandmooki About 3 years 1 5.0
Developer Reply

Thanks for sharing your experience, glad we could help out quickly! ๐Ÿ™Œ

5 / 5 Share
Aug. 25, 2025

Very helpful! Quick responses and easy back-and-forth till the issue is resolved. I did not have much hope emailing them, but it turned out to be a great experience with a quick resolve.

Store Using app Total reviews Average rating
BRONX AND BANCO Over 1 year 3 5.0
Developer Reply

We love hearing this, thank you for sharing! Quick and helpful support is what we aim for ๐Ÿ’™

5 / 5 Share
Aug. 25, 2025

Helpful support team

Store Using app Total reviews Average rating
Therasage 9 months 2 5.0
Developer Reply

Thanks so much for leaving a review! Weโ€™re glad our support team was able to help ๐Ÿ™Œ

5 / 5 Share
Aug. 25, 2025

Store Using app Total reviews Average rating
Elite Supps 3 months 8 5.0
5 / 5 Share
Aug. 22, 2025

I emailed a question about a major issue we had for getting a specific type of label. Not sure if it was even something that could be done. To my surprise it was not just answered but the steps given and care to address my follow up questions and confirm I was on the right track. I greatly appreciate true, real life help from customer service - AI can not match this service. Thank you for all your help Loop CX!

Store Using app Total reviews Average rating
The Office of Angela Scott Over 5 years 2 5.0
Developer Reply

This is awesome feedback, thanks so much for sharing! Weโ€™re so glad you had such a great experience with our team, they're the best! ๐Ÿ’™

5 / 5 Share
Aug. 21, 2025

Store Using app Total reviews Average rating
Hammerhead 9 months 4 5.0
5 / 5 Share
Aug. 19, 2025

Loop support is alway fantastic, they go above and beyond and their response times are always very fast.

Store Using app Total reviews Average rating
Alias Mae Australia Over 3 years 4 5.0
Developer Reply

You made our day! ๐Ÿ˜Š We're thrilled our support team has been so helpful and responsive. Here for you whenever you need us!

5 / 5 Share
Aug. 19, 2025

Fast response and very helpful!

Store Using app Total reviews Average rating
Bums & Roses About 2 years 2 5.0
Developer Reply

Thanks for the kind words! ๐Ÿ™Œ

5 / 5 Share
Aug. 18, 2025

Store Using app Total reviews Average rating
Core Equipment 11 months 2 5.0
5 / 5 Share
Aug. 15, 2025

Amazing support and response time! CX team is super helpful and knowledgeable.

Store Using app Total reviews Average rating
FEMME LA About 3 years 3 5.0
Developer Reply

So happy to hear this ๐Ÿซถ Thanks for the 5โญ๏ธ!

5 / 5 Share
Aug. 11, 2025

Great support team to work with. Always willing to help and provide the needed information in a timely manner!

Store Using app Total reviews Average rating
Kane Footwear Over 3 years 3 5.0
Developer Reply

๐Ÿ’™ Timely, helpful support is what we aim for every time, happy to help whenever you need us!

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