Loop Returns & Exchanges for Shopify

Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!
Rating
4.6
Feedback
446
Reviews
Chart
#282
Shopify

All reviews

5 / 5 Share
Sept. 25, 2025

The support we receive from Loop is fantastic. If ever a rare technical issue pops up, they provide quick and easy-to-manage resolutions, ensuring little customer impact on our side. Highly recommend their platform for your returns!

Store Using app Total reviews Average rating
MESHKI US Almost 3 years 4 5.0
5 / 5 Share
Sept. 25, 2025

Store Using app Total reviews Average rating
The Saree Room About 4 years 11 5.0
5 / 5 Share
Sept. 24, 2025

Store Using app Total reviews Average rating
REEF Almost 4 years 6 5.0
5 / 5 Share
Sept. 18, 2025

Loop Returns & Exchanges has been a great solution for Body Glove. We've been able to optimize returns management & flow in a complicated drop ship model.

Store Using app Total reviews Average rating
Body Glove Almost 2 years 4 5.0
Developer Reply

This is awesome feedback, thanks so much for sharing! Weโ€™re thrilled Loop has helped streamline and optimize your returns. Excited to keep supporting Body Glove as you grow ๐Ÿ™Œ

5 / 5 Share
Sept. 18, 2025

Their support team is so responsive!

Store Using app Total reviews Average rating
FIGS About 8 years 4 4.0
Developer Reply

Such great feedback, thanks so much for sharing! We ๐Ÿ’™ our support team!

5 / 5 Share
Sept. 17, 2025

Emma was responsive and helpful in getting me set up in the account!

Store Using app Total reviews Average rating
Blueland About 2 years 5 5.0
Developer Reply

So glad to hear Emma was able to help get you set up ๐Ÿ™Œ Thanks for taking the time to share this!

5 / 5 Share
Sept. 17, 2025

Store Using app Total reviews Average rating
Fuego, Inc. Over 5 years 6 5.0
5 / 5 Share
Sept. 16, 2025

Loop Returns & Exchanges offers outstanding customer service โ€” always ready to help with anything. The system is user-friendly, lets us track every return with ease, and smoothly handles about 95% of our cases. Even the exceptional ones are clearly highlighted, making them simple to resolve quickly. A great partner to our company. Personal thank you to Ali and Rece for each support they've provided.

Store Using app Total reviews Average rating
RainSisters 11 months 9 4.9
Developer Reply

This is such a thoughtful review - thank you for sharing! ๐ŸŒŸ Weโ€™re so glad Loop has been a strong fit, and shoutout to Ali and Rece ๐Ÿ‘

5 / 5 Share
Sept. 11, 2025

Store Using app Total reviews Average rating
Evelyn & Bobbie Over 2 years 8 5.0
5 / 5 Share
Sept. 10, 2025

Great customer service and quick response time!

Store Using app Total reviews Average rating
SEE Over 3 years 5 5.0
Developer Reply

This is awesome feedback, thanks for sharing! ๐Ÿ’™

5 / 5 Share
Sept. 10, 2025

Extremely helpful customer support team, respond incredibly quickly and are always there to help

Store Using app Total reviews Average rating
Pretty You London About 1 year 7 5.0
Developer Reply

Love hearing this, thank you for sharing ๐Ÿ’– Our support team will be thrilled to know that their help has been so valuable for you!

5 / 5 Share
Sept. 8, 2025

Rece and team are amazing! Always thorough in their investigations and very quick to respond. We appreciate all the help!

Store Using app Total reviews Average rating
Knockaround About 2 years 11 5.0
Developer Reply

Shoutout to Rece and the team, theyโ€™ll love seeing this feedback! Thanks for taking the time to share your experience with us ๐Ÿ™Œ

5 / 5 Share
Aug. 28, 2025

Loop team is always super quick to respond when I have questions and Emma and the team were able to solve my query and get me sorted. Great customer service and support!!!

Store Using app Total reviews Average rating
DUER Over 6 years 7 4.9
Developer Reply

This is awesome feedback, thanks so much for sharing! Emma and the team will be so glad to hear this. Love that you've had a great experience with Loop ๐Ÿ’™

5 / 5 Share
Aug. 27, 2025

was great!

Store Using app Total reviews Average rating
Catori Life Over 4 years 5 5.0
Developer Reply

Thanks for dropping in a review ๐ŸŒŸ Weโ€™re so glad to hear you've had a great experience!

5 / 5 Share
Aug. 27, 2025

Emma is great and responded to my question quickly and thoroughly. Great customer experience although I wish they had some bonus features!

Store Using app Total reviews Average rating
Melanie Auld Jewelry Canada About 3 years 3 5.0
Developer Reply

So glad Emma was able to help you out ๐Ÿ’™ Appreciate the helpful feedback - weโ€™re constantly working on new features that will make your experience even better!

5 / 5 Share
Aug. 26, 2025

Very helpful and responsive customer support.

Store Using app Total reviews Average rating
Mountain Khakis Over 2 years 3 5.0
Developer Reply

This is great feedback, thanks so much for sharing!

5 / 5 Share
Aug. 26, 2025

Rece has been incredibly helpful and responsive, providing clear and satisfactory answers to every question I had. The patience, professionalism, and thorough knowledge truly stood out. Easily one of the best Support Specialists I have worked withโ€”thank you, Rece, for making the entire experience smooth and stress-free!

Store Using app Total reviews Average rating
Hammerhead EU 10 months 1 5.0
Developer Reply

Such kind words, thank you! ๐Ÿ’™ Rece will love reading this. Weโ€™re so glad they made your experience smooth and stress-free.

5 / 5 Share
Aug. 26, 2025

Quick and helpful response

Store Using app Total reviews Average rating
jacandmooki About 3 years 1 5.0
Developer Reply

Thanks for sharing your experience, glad we could help out quickly! ๐Ÿ™Œ

5 / 5 Share
Aug. 25, 2025

Very helpful! Quick responses and easy back-and-forth till the issue is resolved. I did not have much hope emailing them, but it turned out to be a great experience with a quick resolve.

Store Using app Total reviews Average rating
BRONX AND BANCO Over 1 year 3 5.0
Developer Reply

We love hearing this, thank you for sharing! Quick and helpful support is what we aim for ๐Ÿ’™

5 / 5 Share
Aug. 25, 2025

Helpful support team

Store Using app Total reviews Average rating
Therasage 9 months 4 5.0
Developer Reply

Thanks so much for leaving a review! Weโ€™re glad our support team was able to help ๐Ÿ™Œ

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