Rating

4.9

feedback

375

Reviews

chart

#2,680

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    20%
  • Less than a year
    66%
  • More than a year
    9%

Reviews Summary

Loop is highly praised for its exceptional customer support, with many users highlighting the responsiveness and helpfulness of the support team. Users appreciate the ease of setting up subscriptions and the seamless migration process from other apps. The app itself is described as user-friendly, customizable, and feature-rich, offering robust analytics and tools for subscription management. Positive themes include excellent customer service, seamless migration, user-friendly interface, and comprehensive features. However, there are a few negative reviews mentioning issues with manual installation and limited support for free plan users.

Highlights

Excellent customer service and support
User-friendly interface and seamless migration
Customizable features and robust analytics
Limited support for free plan users
Issues with manual installation

Rating Breakdown

  • 5
    97% (364 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

Amazing support team, super responsive and always get things done for us! Game changer

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Incredibly fast response time, reliable, and helpful from start to finish

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you, Team VMI Sports! Our team is always happy to help :)

5 / 5 Share

Nov. 13, 2024

Free forever plan was a lifesaver to get up and running. It has allowed me to get MRR going and now upgrade to a paid plan. The support team are always happy to help and very quick and effective (not like some other support teams). Aastik has helped me out many times (even during Diwali) and the product is second to none.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Team Good For Pets! This made Aastik's day :)

5 / 5 Share

Nov. 13, 2024

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Team Drink Better Than Booze! :D Reviews like this keep us going. Glad to be your Subscription Growth Partner!

All reviews

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