Rating

4.9

feedback

603

Reviews

chart

#1,933

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    17%
  • Less than a year
    68%
  • More than a year
    11%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Users appreciate the ease of migration from previous vendors, intuitive onboarding process, excellent customer support, and a wide range of features to improve customer retention and subscription management. The support team is highly praised for being responsive, helpful, and proactive in addressing user concerns. Users also highlight the app's user-friendly interface, customizable features, and the seamless migration process. However, there are a few negative reviews mentioning slow support response times, buggy features, and difficulties in canceling subscriptions.

Highlights

Positive reviews highlight excellent customer support, intuitive onboarding process, and a wide range of features for customer retention.
Users appreciate the ease of migration, user-friendly interface, and customizable features of the app.
Negative reviews mention slow support response times, buggy features, and difficulties in canceling subscriptions.

Rating Breakdown

  • 5
    98% (590 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (571)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

Our experience with Loop has been very positive. The platform is easy to navigate, integrates smoothly, and offers flexible tools that simplify subscription management.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Very excited to be on a more nimble subscription platform. Migration was well handled from our previous vendor and already our customers and our staff are thrilled with the changeover.

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Great app - very intuitive and captures all consumer needs. The onboarding process was a breeze - they helped set up the experience based on my business requirements and addressed all my concerns promptly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Since the beginning with Loop the support has been amazing, they care about you and your business. It is easy to use and there are a lot of options to use to improve customer retention and avoid subscriptions cancelations. recommended!

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

Feb. 19, 2026

Shivam the best, amazing service

Using app

About 2 months

Total reviews

4

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more