Rating

4.9

feedback

599

Reviews

chart

#2,391

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    17%
  • Less than a year
    68%
  • More than a year
    11%

Reviews Summary

The reviews for the Loop subscription app on Shopify are overwhelmingly positive, highlighting the ease of use, extensive features, and exceptional customer support provided by the Loop team. Users appreciate the seamless onboarding process, the proactive and knowledgeable support team, and the significant impact on their subscription revenue. The app is praised for its flexibility, intuitive interface, and the continuous improvements made by the team. However, there are a few negative reviews mentioning slow support response times and occasional bugs in the features.

Highlights

Ease of use and onboarding process
Exceptional customer support
Flexibility and extensive features
Positive impact on subscription revenue
Occasional issues with support response times and bugs

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2026

Very straight forward to use, good documentation and customer support

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Aastik and Varun have been absolutely the best. I’m the manager and was the one directly reaching out to support — at first I was a bit frustrated as responses were taking some time, but once I connected with Aastik, I was beyond grateful. He truly guided us all the way and made sure everything was handled smoothly. Same with Varun, our product analyst — very supportive, knowledgeable, and proactive. Kudos to both of them for turning the experience around and providing outstanding support. Looking forward to working closely with the team long-term.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

we just switch from a different subscription to Loop and I can say the the overall user experience was superb! Pretty much all data we track on a weekly basis are available in Loop Analytics! No need to manual export data because all are in the analytics dashboard!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

The app is very easy to navigate and has very helpful features good for your business. Also, the check-ins the support gave is a tremendous help. Shout out to Sparsh for always checking, assisting, guiding and helping us through while we get over the learning curve. This app is much recommended.

Store

SummaUp

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

the best subscription app by far. From features, to UI and support, it checks all the boxes. Shout out to Jagrit from the onboarding team for keeping up with our custom requirements.

Store

Maeva

Using app

2 months

Total reviews

4

Average rating

5.0

All reviews

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