Rating

4.9

feedback

462

Reviews

chart

#2,099

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    67%
  • More than a year
    9%

Reviews Summary

The reviews for the Loop Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the Loop team. Users appreciate the app's ease of use, flexibility in setting up subscriptions, and the range of features available for managing subscription businesses. The support team is praised for being attentive, responsive, and going above and beyond to assist with any issues or customizations needed. Many users mention that Loop has helped them grow their subscription businesses successfully and improve customer retention. However, there is one negative review that criticizes the lack of customization options, retention tools, and innovation compared to other subscription platforms in the market.

Highlights

Exceptional customer service and support
Ease of use and flexibility in setting up subscriptions
Range of features for managing subscription businesses
Positive impact on subscription growth and customer retention
Criticism of lack of customization options, retention tools, and innovation

Rating Breakdown

  • 5
    98% (452 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (444)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 31, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

We've been using Loop Subscriptions for some time now and it's been a game-changer for our store. The app is incredibly well-built, with a clean, intuitive interface that makes managing subscription products effortless. What really stands out is the flexibility. The customer portal is sleek and user-friendly, which has significantly reduced support requests. Support from the Loop team has also been exceptional – fast, knowledgeable, and genuinely helpful whenever we've had a question or request. Highly recommended if you're looking for a robust, scalable subscription solution on Shopify.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

July 28, 2025

Fantastic customer support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Great app!!! the staff is extremely friendly and they are always willing to help out! Response time is always fast and easy! Aayush, a staff member, is very educated and always has answers for any type of questions regarding the app and/or Shopify processes. 10/10!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

We've used a lot of subscription apps over the years, LOOP are by far the best in the game. Customer support and features are second to none

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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