Rating

4.9

feedback

391

Reviews

chart

#2,609

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    20%
  • Less than a year
    67%
  • More than a year
    8%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the flawless integration with Shopify and the exceptional customer support provided by the team. Users highlighted the quick response times, knowledgeable support staff, and seamless onboarding process. The app was commended for its ease of use, customization options, and effectiveness in managing subscription orders. Customers also appreciated the free plan offered by the app, which allowed them to test its features before upgrading to a paid plan. However, there was one negative review mentioning poor customer service for users on the free plan.

Highlights

Flawless Integration with Shopify and exceptional customer support
Quick response times and knowledgeable support staff
Ease of use and customization options
Effectiveness in managing subscription orders
Free plan for testing features before upgrading

Rating Breakdown

  • 5
    97% (380 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

I have been in the internet marketing space since 1998, I run multiple subscription companies on different platforms. I can say without a doubt that Loop has been hands down the best subscription integration I have worked with. The team has not only jumped in to help me with custom setups, but also pointed out areas that I may have been missing. If you know me, I do not write reviews, so if you are on the fence, get off of it and use loop.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great support, nicely customizable, easy to integrate, works as expected

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Helped alot

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

I was hesitant to use the Loop App after reading a few reviewers complaining about their poor (or non-existent) service for the free plan, but after another app called "Joy" did not live up to my expectations - it failed during installation steps, I decided to give the LOOP a try. I am so glad I did and I am on the free plan and have received fantastic service from Varun, who was knowledgeable, efficient, and friendly. He even disabled another widget that I did not know was in my template. The Loop Widget looks so cool and so happy with the way it looks. I don't know how much I appreciate your help, Varun. Thanks a million!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Flawless Integration with Shopify and the customer support is

Store

XMODE

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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