Loop Subscriptions App
Subscription app to manage subscriptions at scale
Rating
4.9
feedback
615
chart
#1,767
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
17%
-
Less than a year
68%
-
More than a year
11%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Users appreciate the ease of migration from previous vendors, intuitive onboarding process, excellent customer support, and a wide range of features to improve customer retention and subscription management. The support team is highly praised for being responsive, helpful, and proactive in addressing user concerns. Users also highlight the app's user-friendly interface, customizable features, and the seamless migration process. However, there are a few negative reviews mentioning slow support response times, buggy features, and difficulties in canceling subscriptions.
Highlights
Review RSS Feed
All reviews
March 26, 2026
Simplified the subscription dashboard to make it more intuitive and user-friendly for our customers. Customer service is consistently excellent and always available to assist with setup whenever needed.
March 23, 2026
I’ve had a really great experience using the Loop Subscription app so far. The platform itself is intuitive and makes managing subscriptions much smoother compared to other tools I’ve tried. What really stood out to me, though, was the customer support. They were genuinely committed to helping me resolve my issue and didn’t just send generic replies. They took the time to understand my situation and even hopped on a call with me to make sure we were fully aligned and everything was working as expected. It’s rare to find that level of hands-on support these days, and it made a big difference. Overall, I’d definitely recommend Loop to anyone looking for a reliable subscription solution backed by a team that truly cares.
March 19, 2026
Exceptional support from the Loop team. Their responsiveness and expertise made the entire process smooth and efficient, great experience
March 18, 2026
We had some minor issues with the application because part of our website is built with custom code. However, the support team resolved the problem very quickly, and their tech team adapted everything to our code so it could function properly. Amazing!
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