Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
4.9
feedback
576
chart
#2,492
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
4%
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Less than a month
17%
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Less than a year
69%
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More than a year
10%
Reviews Summary
The Loop app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the excellent customer service provided by the team, highlighting their 24/7 availability and willingness to assist with any issues or questions. The platform itself is commended for being user-friendly, flexible, and reliable, especially for managing subscriptions seamlessly. The support team is described as knowledgeable, responsive, and proactive in suggesting improvements and guiding users through setup and troubleshooting. However, there are a few negative reviews mentioning issues with billing and promises not being honored, leading to financial strain and dissatisfaction. Overall, Loop is highly recommended for businesses looking for a subscription platform with exceptional support.
Highlights
Review RSS Feed
All reviews
Jan. 2, 2026
Great customer service. Efficient and always very helpful to resolve any issues.
Dec. 23, 2025
Loop has been excellent! Not only is it super friendly, but the team is incredibly easy to work with and always there if we need support or ideas. Highly recommend!
Dec. 22, 2025
Our experience with Loop has been really great! We moved to the platform earlier this year after leaving our previous platform, and the features available have made it much easier to strengthen and scale our subscription program. Big shoutout to Manan for the ongoing support in helping us get set up smoothly and continuously improve our current systems.
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