Loop Subscriptions App

Shuanshi was very helpful! I had a very confusing issue with the subscriptions and my customers, but Shuanshi fixed everything for me while I was doing my errands, she was very kind, professional and effective! I totally recommend to use the chat before following any misleading tutorials online, including AI chats. Thank you!!

We've had a great experience working with the Loop team. Their support has been responsive, knowledgeable, and genuinely invested in helping us find the right solutions for our subscription setup. Throughout the process, the team has been proactive, patient, and quick to assist with both technical questions and custom requests. Communication has always been clear, and they've consistently gone above and beyond to ensure everything was implemented correctly. A special thank you to the support team for their professionalism and commitment.

"Big shoutout to Suraj from the support team! Jumped in via live chat and solved my issue fast, no back and forth, just straight to the point. Loop has been a great app for managing subscriptions on our Shopify store and the support makes it even better. Highly recommend!"

Prince, solved my issue very quickly ... I couldn't manage to put the subscription online and he showed me how with a personalised Loom video which he literally recorded with my store for me special. Great service!

Ayuush really nice guy really helped good

Amazing platform and an amazing team, so helpful and very responsive!

Top, liebe die App und der CS ist auch super! :)

Loop is elite when it comes to scaling your subscription brand. Their dedicated team is also top notch and my dedicated CSM Amandeep has been excellent to work with and really cares about improving my metrics and retention overall. Very impressed with this app as a whole and im glad i was referred to them.

Loop team is always quick to help us with issues and Saurav has been great at jumping on quick calls with our tech team to resolve issues. Karan, our newest account manager, has also helped us reduce churn rate by providing specific ideas he sees working for other merchants as well.

Been using Loop Subscriptions to manage our subs on Shopify and honestly just wanna give a shoutout to Tarun Rana from the Loop team. He helped us set up our whole cancellation flow and it was super smooth. Tarun actually took the time to understand what we needed instead of just rushing through it. He walked us through setting up the cancellation flows, the retention offers, all that stuff. Anytime we had a questoin he got back to us fast and was always super helpful. You can tell he knows the platform really well. Made the whole thing way easier than i thought it would be. If your planning to run subs on your brand definitely use Loop and defintely try to work with Tarun, he's great. Highly recommend!

Saurav Singh you are always so responsive to our questions and very thorough in explaining things whether that's through providing a step by step procedure or a Loom video - you hit on every detail. Thank you for exceptional support!

Loop has been a great partner to our business. They have helped us increase our subscription revenue exponentially. Their cancellation flow allows us to prevent churn and the dashboard provides incredible insight. The customer support staff and specialists they provide you with are also very helpful, meeting every requirement. It's a premium price point, but it is worth the cost.

Amazing help from Shriya, Thank you, Shriya, with your help we will be able to help our customers navigate *****

Loop is a great app for increasing subscriptions and boosting retention. It offers many ways for attract subscribers, and create loyalty. The migration experience from my previous subscription app was very easy, and I'm excited to see the results play out over time!

Great app and lovely team to help us move from Seal to Loop. Would recommend!

Super fast and efficient customer service. They are always there to help with any issues or confusion.

Great onboarding process. It was a high risk for our company to switch subscription providers and Loop was very hands on and made sure the migration went as smooth as possible.

Switched to Loop from our previous subscription app and the difference has been night and day. The platform is genuinely built for DTC brands that take retention seriously - flexible cancellation flows, clean analytics, and a UX that actually makes sense for both us and our subscribers. The onboarding experience was the real standout. Huge thanks to Tarun and Aakash, who made the migration feel effortless. They were responsive, patient with our (many) questions, and clearly invested in setting us up properly rather than just getting us live. Every call had a clear agenda, every follow-up was on time, and they proactively flagged things we hadn't thought of. If you're a growing brand looking for a subscription platform that combines strong tooling with a team that actually cares about your success, Loop is it. Highly recommend.

Vishal took the time to help me resolve some technical issues. Thank you so much for your patience and help.

Kashish was very helpful troubleshooting our widget as we launched a new site. Thank you for getting us back up and running so quickly!