Loop Subscriptions

July 6, 2023

If there's one app for subscriptions, THIS IS IT! After migrating from another in the last few days, this has been an eye opener. Leaps and bounds better! Support have been very helpful throughout.

June 29, 2023

Loop is a brilliant app so far and the difference with our previous solution is noticeable. The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable. We highly recommend Loop as a subscriptions app.

June 20, 2023

My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.

June 5, 2023

Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.

June 5, 2023

I had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!

June 5, 2023

After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far. The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step. Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.

June 4, 2023

It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.

May 25, 2023

We have been using Loop Subscriptions for about 6 months, and I must say that it has significantly improved the subscription management process for my online store. With its user-friendly interface and robust features, Loop Subscriptions has helped me streamline my subscription services and enhance the overall customer experience. Here's my in-depth review of the app: Ease of Use: Loop Subscriptions is incredibly easy to install and set up on my Shopify store. The installation process was straightforward, and the app seamlessly integrated with my existing store theme. The intuitive user interface made it simple to navigate through the various settings and configurations, allowing me to quickly customize subscription plans and pricing. Subscription Management: One of the standout features of Loop Subscriptions is its comprehensive subscription management capabilities. The app provides a centralized dashboard where I can easily view and manage all my subscription orders. It enables me to modify subscription details, such as changing the delivery schedule, updating payment information, and managing inventory for subscription products. This level of control has been invaluable in providing a seamless subscription experience for my customers. Flexible Subscription Options: Loop Subscriptions offers a wide range of flexible subscription options to suit different business models. Whether it's a monthly, bi-monthly, or custom interval subscription, the app allows me to create and customize subscription plans based on my products' unique requirements. It also supports one-time purchases alongside subscription offerings, giving my customers the freedom to choose the purchasing option that suits them best. Customer Retention Tools: The app excels in its customer retention features, helping me drive customer loyalty and increase repeat purchases. Loop Subscriptions provides automated email notifications, allowing me to keep subscribers informed about upcoming deliveries, order changes, and subscription renewals. These proactive communications have significantly reduced customer confusion and improved overall satisfaction. Integration and Analytics: Loop Subscriptions seamlessly integrates with other Shopify apps and provides detailed analytics to track the performance of subscription products. This integration allows me to combine subscription data with my overall sales and marketing analytics, providing valuable insights into customer behavior, conversion rates, and revenue generated from subscriptions. Customer Support: The customer support provided by Loop Subscriptions has been exceptional. The support team was responsive, and knowledgeable, and resolved my queries promptly. They also offered helpful resources, such as video tutorials and documentation, to assist with any setup or configuration challenges. Areas for Improvement: While Loop Subscriptions is a fantastic app overall, there are a few areas where it could be further enhanced. The app's reporting capabilities could be more extensive, providing deeper insights into subscription performance and customer behavior. Additionally, a wider variety of pre-built subscription themes and customization options would be beneficial for merchants looking to match their store's branding more precisely. Very happy with the app and we look forward to the continued support from Loop! All the best BK

May 18, 2023

Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.

May 15, 2023

Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.

July 15, 2024

Great app and the support have improved since started. They always help to ensure the widgets are in place for every update

May 12, 2023

I recommend Loop Subscriptions, it is a great app, very customizable and the customer service is amazing.

May 12, 2023

The best. Seamless experience. We had some pretty complex requests and EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. There is no comparison. These guys are pros - highly recommend. Special shout out to Atul who helped me accomplish something I've been failing to do for years in less than 20 minutes.

May 11, 2023

Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!

May 11, 2023

Great app, exactly what I needed. Customer service was impeccable. I highly recommend this app to anyone looking to implement subscriptions on their site!

April 25, 2023

We have had good experience with this app so far. Our store sells fruits, vegetables and groceries, so our prices vary from week to week. Loop can make the price of the subscriptions have a small price variation, following the changes we make in the store, which is quite useful. The customer service is very good, they helped me implement the app and they also constantly help me with any questions or doubts I have regarding the app.

April 24, 2023

Abel and his whole crew were so brilliant to understand what I needed in my auto-ship project, and the implementation was a smooth process as a result of their tremendous expertise.

April 19, 2023

We migrated to Loop from another top 5 subscription service in a few days only. The team at Loop was very kind, respectful and receptive to our demands all the way, they even went further and co-worked with devs from another third party app that handles our Customer Portal to integrate with. Wow When we need support we usually have an answer in max 5-10 min. on average through emails, which is extremely precious in some delicate situations like a migration process. We enjoy the fact that Loop has a clean integrated interface in Shopify and that the team improves the app regularly Talk to them if you have questions and see by yourself, it is worth it :)

April 19, 2023

I'm so glad we switched to Loop from Bold subscription. Loop completely understands what it means to run a subscription service and provides it perfectly. Much better customer experience with the easy-to-understand customer portal design and it even made us possible to have a strategy that works. The migration from Bold was very smooth and great communication and the support. Totally recommend it!

April 17, 2023

This app is very easy to use, many subscription details were thought of in advance. Widget and customer portal customization and subscription service management are top notch. However that's not the greatest advantage of this app. Loop team and the way they support you is just amazing. Really happy to pick Loop from the list of subscription apps.