Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,204
All reviews
Review RSS Feed
Feb. 26, 2025
We chose Loop for our subscription model after evaluating several options, as it offered the best combination of flexibility, Shopify integration, and a user-friendly experience. Loop stood out because it supported the custom features we needed for the way our product is set up, allowing us to tailor subscriptions to fit our unique model. The cancellation flows have been a game-changer, helping reduce churn with targeted offers, while the customer portal makes it easy for subscribers to manage their plans. The analytics tools also provide valuable insights to optimize performance. Our experience with the Loop team has been excellent—our success manager, Chaitanya, has been proactive in helping us maximize the platform’s capabilities, and the support team has been quick to assist whenever needed. Overall, Loop has helped us refine our subscription model and improve retention, making it an easy recommendation for any brand looking to scale subscriptions on Shopify.
It’s fantastic to hear that Loop has been the perfect fit for your subscription model! We’re so glad that the flexibility, Shopify integration, and custom features have allowed you to tailor subscriptions to your unique needs. It’s great to know that the cancellation flows, customer portal, and analytics tools have made a real impact on retention and performance. We’re thrilled that Chaitanya and the support team have been proactive and quick to assist. Thank you for the high recommendation, and we’re excited to continue supporting your growth! - Loop Team
Feb. 25, 2025
Loop has top tier support, and is always there to help with any questions; big or small. The scope of functionalities of the app is also amazing. A big shoutout to Pervesh and Saksham for all their help
We’re so glad to hear that you’re enjoying the support and functionality of Loop! A big thank you for recognizing Pervesh and Saksham—they’ll be thrilled to know their efforts made a difference. We’re always here to help with any questions, big or small, and appreciate your feedback!🙌🏻 - Loop Team
Feb. 24, 2025
Loop is crushing it in the subscription game. They are constantly adding new features and their support is top notch. Do yourself a huge favor and don't make the mistake I did by starting your business with a cheaper subscription app. You will pay for it!
It’s awesome to hear that Loop is making such a big difference for your business! We’re thrilled to know that our continuous feature updates and exceptional support have met your expectations. Your advice and recommendation mean a lot to us, and we’re excited to keep supporting your growth with Loop!😇 - Loop Team
Feb. 22, 2025
Fluidité, praticité et excellent support. Merci à Shivam qui est toujours disponible et très compétent pour nous assister
We’re thrilled to hear that you find Loop fluid, practical, and that our support has been top-notch! A big thank you for the kind words about Shivam—he’ll be happy to know he’s been able to assist you effectively. We’re always here to support you in any way we can! Nous sommes ravis que vous ayez trouvé Loop fluide et pratique ! Un grand merci pour vos éloges à l’égard de Shivam, qui se fera un plaisir de savoir qu’il a pu vous assister efficacement. Nous sommes toujours là pour vous aider et vous accompagner dans votre réussite ! - Loop Team
Feb. 21, 2025
Customer service team are always happy to help. Lots to set up but always on hand if needed. Happy so far.
It’s great to hear that you’re happy with the support and that our team has been there when needed! We understand that setup can take some time, but we’re always here to assist you every step of the way. We’re excited to continue supporting your success! - Loop Team
Feb. 21, 2025
Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around or fixed very quickly. I could not recommend Loop Subscriptions more highly.
We’re so excited to hear that Loop has been the perfect solution for your Shopify subscriptions! It’s great to know the migration process was smooth and that the intuitive Flows have made it easy for your team to handle complex tasks. Empowering your CS team to make changes themselves is exactly what we aim for! We truly appreciate your high recommendation and are committed to continuing to support your success. - Loop Team
Oct. 1, 2025
Support has a very quick response!
Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help. - Loop Team
Feb. 20, 2025
Loop is a great subscription hosting application, with an excellent and responsive support team. Their customer portal is easy to use and cuts down on our customer services support workload.
It’s fantastic to hear that Loop is meeting your subscription hosting needs so well! We’re glad the customer portal is making things easier for both you and your support team. Our responsive support team will always be here whenever you need assistance! - Team Loop
Feb. 20, 2025
Does just what it needs to do, glitch-free. Always responsive, friendly and helpful customer service.
It’s great to hear that Loop is running glitch-free and meeting your needs! We’re glad our responsive and friendly customer service has been able to assist you effectively. We’re always here to help whenever you need us!🙏 - Team Loop
Feb. 19, 2025
Excellent Customer Service! Support, specifically Parvesh, was very helpful. He guided us through the transition from the old theme to the new one. Solid support.Thank you so much for your help!
Parvesh will be delighted to hear your positive feedback! It’s wonderful that his support made your theme transition seamless. Your satisfaction means a lot to us, and we’re always ready to assist with any future needs! - Loop Team
Feb. 19, 2025
We switched from Recharge and are so much happier. Easy to use, great customer service team. Highly recommend!
We’re so glad to hear that your switch to Loop has been a positive experience! It’s fantastic that you’re enjoying the ease of use and our customer service. Thank you for the high recommendation—we’re excited to continue supporting your subscription needs! - Loop Team
Feb. 19, 2025
Loop has been an outstanding partner, consistently delivering top-notch support and innovation. Their team is incredibly personable, detail-oriented and highly responsive, addressing any issues immediately. The platform itself is intuitive, with excellent reporting that continues to evolve. We're especially excited about their gamification feature. After evaluating multiple subscription platforms, we’re confident that choosing Loop was the best decision we could have made! Highly recommend!
It’s fantastic to hear that Loop has been such an outstanding partner for your business! We’re thrilled that our support, platform, and new features like gamification have been able to meet your needs. Your confidence in our platform and high recommendation mean the world to us. We’re excited to continue delivering value and supporting your success! - Loop Team
Feb. 19, 2025
The team is always here to help and is full of knowledge.
It’s great to hear that our team has been able to assist you with their knowledge and expertise! We’re always here to help whenever you need us. - Loop Team
Feb. 19, 2025
Has been good so far and have had great support when need it
We’re glad to hear that things have been going well and that our support has been helpful when needed. We’re always here to assist you whenever you need us! - Loop Team
Feb. 27, 2025
I joined Blueprint in October 2024 and this is the only app the business utilizes to support our customers; and to be honest, its wonderful to use as a business partner and as a consumer from what has been shared with customers. I haven't gotten to fully dive into the analytics portion of the app but I do intend too in the coming coming weeks. For a business perspective: Manan and the team have been absolutely wonderful and extremely efficient with support. And graciously patient as well with providing well rounded support that empowers us even further. Solid teamwork and always kind. I appreciate everything!
It’s fantastic to hear that Blueprint has been such a great tool for both your business and your customers! We’re thrilled that Manan and the team have been able to provide excellent, efficient support, and that you feel empowered by their assistance. We appreciate your feedback on the customer experience and will continue to work on improving that aspect. Thank you for your kind words—we’re always here to support you moving forward! - Loop Team
Feb. 18, 2025
Erstklassiger Support!
"Vielen Dank für das großartige Feedback! Es freut uns sehr, dass der Support erstklassig war. Wir sind immer hier, um Ihnen zu helfen, wann immer Sie Unterstützung benötigen! Thank you for the great feedback! We’re thrilled to hear that the support has been top-notch. We’re always here to assist you whenever you need help!🙏" - Loop Team
Feb. 18, 2025
Support team really goes above and beyond, Shivam handles and walks you through everything to maximise preformance. Highly recomended
We’re so glad to hear that Shivam has been able to provide such excellent support and help you maximize performance! Your high recommendation means a lot to us. We’re always here to continue supporting your success!😊 - Loop Team
Feb. 17, 2025
Loop is super solid - their team is responsive and helpful with any issues and can come up with solutions for any problem. Capabilities of the app are fantastic - no complaints
We’re thrilled to hear that Loop has been solid for your needs! It’s great to know that our team has been responsive and helpful in providing solutions. We’re also glad to hear that the app’s capabilities are meeting your expectations. Thanks for sharing your experience! - Loop Team
Feb. 16, 2025
The onboarding experience is 5 star. You no longer have to worry about having to turn in to a coder part time just to set up your subs account. Excellent customer service. Very responsive.
We’re so glad to hear that the onboarding experience has been 5-star for you! It’s fantastic that setting up your subscription account was simple and didn’t require coding expertise. Thanks for highlighting our responsive customer service—we’re always here to help you every step of the way! - Loop Team
Feb. 14, 2025
We switched from Recharge to Loop due to better access to features at a significantly lower monthly rate, along with responsive, dedicated account teams. The migration process was seamless, and we've quickly set up new features like dynamic bundles and order-specific customer upsells. Our experience over the past four months has been outstanding, from the migration to the initial strategy recommendations. I highly recommend Loop to anyone evaluating subscription platforms.
Thrilled to know that your switch to Loop has been such a positive experience! It’s great to know that the migration was seamless and that new features like dynamic bundles and customer upsells have been easy to set up. Your recommendation means a lot to us, and we’re excited to continue supporting your growth with Loop! - Loop Team