Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
378
chart
#2,607
All reviews
Rating Breakdown
April 11, 2023
Excellent platform and amazing customer service! They are always there to help with questions or concerns.
Thank you for this amazing review, Team WeightCare! We are super excited that you chose Loop as your subscriptions growth partner. More subscriptions power to you ๐ Team Loop
April 6, 2023
I can't say enough about the Loop support team! They went above and beyond to make sure their app worked with our theme, all under a very tight deadline! You couldn't ask for better service, all on top of an app that is easy to use and customize! Thank you so much for all your help! I will definitely be using this app on all my future websites
Thank you for this amazing review, Team Exponent Canada! Super excited to work with you on multiple websites. More subscriptions power to you ๐ Cheers, Team Loop
April 2, 2023
Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.
Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey ๐ Feel free to ping us for any new installation :) Thanks, Team Loop
April 2, 2023
The Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers. We demoed software from several providers and Loop was far and away the best choice for us.
Thank you team Doggy Do Good! We are super happy and excited that you chose us as your subscriptions partner for growth ๐ More subscriptions power to you ๐ช Cheers, Team Loop
March 31, 2023
Couldn't be happier after moving over from Recharge. It loads quicker, handles multicurrency and customer service is excellent.
Thank you for this amazing review, Team SmilePro! We are so happy that you decided to chose us as your subscriptions partner :) Super excited to work with you ๐ More subscriptions power to you ๐ช Team Loop
March 16, 2023
Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!
Thanks for choosing Loop as your subscriptions partner, Team cantiqLA! Super excited to grow together ๐๐ช Thanks, Abel and Team Loop
Aug. 8, 2023
The Loop team has been FANTASTIC in helping us switch over from another subscription app. We couldn't be happier with the app and the service we've received. Thanks so much, guys! Additional words 8/08/23: Whenever we have issues stemming from theme updates or issues experienced from our customers, Loop is ALWAYS on it ASAP. In an age where exemplary customer service is sorely lacking, the folks at Loop never fail to jump to the task and provide solutions.
Thank you for this amazing review, Team HelloAmino! We are so happy that you decided to migrate to our app ๐ More subscriptions power to you in 2023 ๐ Cheers, Team Loop
July 14, 2023
Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop
Thank you for this amazing review! Honestly made our day ๐ Super excited to work with you all More subscriptions power to you in 2023 ๐ Cheers, Abel and Team Loop
March 14, 2023
Excellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with. Thank you
Thank you for this great review, Team Bag and Boop! Happy that we were able to resolve your issue and excited to have you with us More subscriptions power to you in 2023 ๐ Cheers, Team Loop
March 10, 2023
Good and immediate customer service . Definitely better than some of the other apps out there for subscriptions and bundles.
Thank you for this amazing review, Team Mars By GHC! Super excited to be working with you! More subscriptions power to you ๐ Thanks, Team Loop
March 1, 2023
I will totally recommend this app to other as it's pretty well described and easy to play around. Also the costumer service is really helpful and they made things easier for us.
Thank you for the recommendation, Team Molly J! Super excited to have you with us. More subscription power to you ๐ Thanks, Team Loop
Feb. 28, 2023
Excellent customer service and the app works really well! Definitely better than some of the other apps out there for subscriptions and bundles.
Thank you Team Bold Soaps! We are super excited that you chose us as your subscriptions growth partner. More subscription power to you ๐ Thanks, Team Loop
Feb. 27, 2023
good app good support thank you guys. ill be using the app for subscription orders with my customers
Thank you for this amazing review, Team BURDENBURN! We are always here to help you in your subscriptions growth journey ๐ช ๐ Thanks, Team Loop
July 9, 2024
Working with Loop Subscription has been a breeze! Manan graciously helped with every step of the way in regards to my questions. Highly recommend!
Super excited to work with you, Team Biodynamic Coffee! We are so happy that you chose us as your subscriptions growth partner. Yes, our customer portal and widget design is 100% customizable! Our features are not only innovative, but practical as well. Thanks, Team Loop
Feb. 21, 2023
Abel and the Loop Team have been fantastic. Easy setup of the subscription overall and then assisted troubleshooting an issue on our homepage. Thank you so much for everything!
Thank you for this amazing review, Team My Super Oil! We are so happy that we were able to fix your home page issue Super excited to work together as your subscriptions partner :) Thanks, Abel & Team Loop
Feb. 17, 2023
We have had a great experience with Loop. We had a specific use case and they were very helpful in working with us. Their system is quite flexible and the team has always been responsive. The portal looks great out of the box and their roadmap includes some great features we're looking to implement.
Thank you for this amazing review, Team ShopMeatBox! We are so happy that we were able to solve for your use case :) Yes! We are shipping out practical features and creating a portal that is flexible, customizable and covers all the jobs to be done for DTC brands :D Super excited to work together as your subscriptions partner Thanks, Team Loop
Feb. 17, 2023
Abel and the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. They are quick to resolve any issue we have, and provide hopeful solutions.
Thank you for this amazing review, Team drinkboxt! We are so happy that you chose us as your subscription partner after your migration to Shopify :) Super excited to work together and help you with anything subscriptions-related Thanks, Abel & Team Loop
Feb. 16, 2023
Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!
Thank you for this amazing review, Team Sono Wipes! More subscriptions power to you ๐๐ช . More than 200 migrations done now. So we have perfected the art of migration :D Thanks, Team Loop
Feb. 16, 2023
Their customer support and knowledge have won me over, and I'll be a customer for life! Abel was amazing :-)
Thank you for this amazing review, Team Good Cuppa Coffee! More subscriptions power to you ๐๐ช . Always there to help you :) Thanks, Abel and Team Loop
Jan. 31, 2023
Set up was straightforward and their support guided me through the small issue I had promptly. Can't recommend enough!
Thank you for this amazing review, Team Slam Fuel! More subscriptions power to you ๐๐ช Thanks, Team Loop