Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,204
All reviews
Review RSS Feed
Feb. 14, 2025
Working with Aayush at Loop has been nothing short of amazing! He is always trying to help improve on retention and many other factors. I wish I would have switched to Loop sooner than I did. If you are looking for a subscription platform I would highly recommend this company. Great price and great service!!
We’re so glad to hear that working with Aayush has been such a positive experience for you! It’s fantastic that he’s been able to help improve retention and other key areas for your business. Your recommendation means a lot, and we’re thrilled to be a part of your journey. Thanks for the kind words about our pricing and service—we’re excited to continue supporting your success! - Loop Team
Feb. 14, 2025
Fantastic app and fantastic team. They offer monthly calls to go over best practises to optimise your program & LTV. And they quickly are shipping new features that you request, fast support as well. Great team!
We’re thrilled to hear that you’re enjoying the app and our team’s support! It’s great to know that the monthly calls and new feature updates are helping optimize your program and LTV. We’re always here to provide quick support and help you grow—thanks for your fantastic feedback! - Loop Team
Feb. 13, 2025
So far Loop has been great for us and better and cheaper than our previous subscription service. Their support is very responsive and helpful as well
We’re so glad to hear that Loop has been a great fit for your business and that it’s offering better value than your previous subscription service! It’s fantastic that our support team has been responsive and helpful as well. We’re excited to continue supporting your growth! - Loop Team
Feb. 25, 2025
Loop Subscriptions is by far the best subscriptions solution for Shopify, it is fantastic. The team helped us migrate over from our legacy system without fuss. The built in Flows are so powerful and intuitive that we easily built out our complex scenarios in minutes. Before most tasks required engineers to make changes, now our CS team are empowered to make changes themselves. Also, any issues we have faced have been acknowledged and resolved/work around provided or fixed very quickly. I could not recommend Loop Subscriptions more highly.
It’s great to hear that you’re enjoying the functionality and flexibility of both the app and our support team! We’re always here to ensure everything works smoothly for you.😊 - Loop Team
Feb. 13, 2025
We’ve been working with LOOP for over six months now, making the leap from another subscription platform. We are extremely happy with the very intuitive subscription platform (both front and back end) and the very attentive and accommodating LOOP representatives. Switching to LOOP has given our customers a better experience when it comes to managing their product subscription, and this is reflected in the customer feedback and our retention rates. LOOP has a multitude of nifty features to reduce churn and increase AOV and LTV. Would definitely recommend if you’re considering a new subscription platform.
Really fantastic to hear that your switch to Loop has been such a positive experience! We’re thrilled that both the platform’s functionality and our team’s support have helped improve customer experience, retention rates, and overall subscription management. Your recommendation means a lot, and we’re excited to continue supporting your success with Loop! - Loop Team
Feb. 12, 2025
Really happy with it so far. The support team has helped me super quickly and very effectively! Will recommend!
It’s great to hear that you’re happy with LOOP and that our support team has been quick and effective in assisting you! Your recommendation means a lot, and we’re always here to help whenever you need us. - Loop Team
Feb. 7, 2025
Loop Subscription has been an absolute game-changer! Their integration team is highly skilled and always ready to help, making the process smooth and stress-free. The platform itself is packed with powerful yet easy-to-use features, making subscription management effortless. We have used other systems, which are simply not a patch on Loop. Highly recommend!
I’m glad to hear that you found our support quick and effective! Your feedback means a lot to us, and we’re always here to ensure your experience with LOOP remains seamless. - Loop Team
Feb. 6, 2025
The Loop Subscriptions team has been a pleasure to work with. They are always available, quick to respond, and handle any issues with professionalism and efficiency. Their support makes a real difference, ensuring everything runs smoothly. A special thank you to Purna, Surbhi, Manan, Aasik, and Parvesh for their help—your responsiveness and expertise are much appreciated! Would definitely recommend Loop to anyone looking for a solid subscription solution with great customer support.
It’s wonderful to hear that the Loop team has been such a great partner for your business! We’re thrilled that Purna, Surbhi, Manan, Aasik, and Parvesh have been able to provide the support and expertise you needed. Your recommendation means a lot to us, and we’re excited to continue helping you with all your subscription needs!🙏 - Loop Team
Feb. 5, 2025
Feb. 5, 2025
The app is great to be able to support and manage your subscriptions. You can add personalisation as you need and want it. Above all, the team is what I am most happy about. They respond really quickly and help you with anything you need. Would recommend
We’re thrilled to hear that you’re enjoying the app and the personalization features! It’s fantastic to know that our team has been able to assist you quickly and effectively. Your recommendation means a lot, and we’re always here to support you whenever you need us! - Loop Team
Feb. 5, 2025
Great Customer Support. It's always possible to get help and answers to questions quickly. The team is really eager to find the best solution and provides hands-on support
It’s wonderful to hear that our customer support team has been so responsive and helpful! We’re committed to finding the best solutions for you, and we’re always here to provide hands-on support whenever needed. Thank you for sharing your experience! - Loop Team
Feb. 4, 2025
Loop subscriptions has been a welcome relief to work with after our experience with a larger Shopify subscription provider. They've shown a willingness to work as a partner and have proven to be nimble innovators that listen to their customers.
Happy to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!😇 - Loop Team
Feb. 3, 2025
Very easy to setup and use. Highly recommend to anyone that is looking to build a subscription list!
We’re so glad to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward! - Loop Team
Feb. 3, 2025
Support is amazing! A+!
Using app
2 months
Total reviews
5
Average rating
5.0
Glad to hear that you’ve had an amazing experience with our support team! We truly appreciate the A+ rating and are always here to assist you whenever needed. - Loop Team
Jan. 31, 2025
Loop has taken our business to new heights. It's easy to configure and any design issues we had were promptly handled by Loop support. Worth...every...penny!
It’s fantastic to hear that Loop has contributed to your business growth! We’re glad the platform was easy to configure and that our support team quickly resolved any design issues. Your feedback means so much to us, and we’re excited to continue being a part of your journey! - Loop Team
Jan. 30, 2025
Loop has been great for our subscription needs and the support is even better!
Thrilled to hear that Loop is meeting your subscription needs and that our support team has been able to provide even greater value! We’re always here to assist you whenever needed.🙏 - Loop Team
June 22, 2025
Excellent Customer Service from Manan! I had the pleasure of working with Manan to configure my subscription widget, and I couldn’t be more impressed with the level of support I received. Manan was knowledgeable, patient, and went above and beyond to ensure everything was set up exactly as needed. Their quick responses and problem-solving skills made the entire process seamless. Highly recommend their customer service!
Wonderful to hear that Manan provided such excellent support in configuring your subscription widget! We’re thrilled that his knowledge, patience, and problem-solving skills made the process seamless. Your 5-star rating means a lot to us, and we’re grateful for your recommendation. We’re always here to assist you whenever needed! - Loop Team
Jan. 30, 2025
Very fast and helpful customer service!
It’s great to hear that you’ve had a positive experience with our fast and helpful customer service! We’re always here to assist you whenever you need support. - Loop Team
Jan. 28, 2025
Loop has been refreshing to work with, and from engineering to product to finance we all highly recommend it. We're not small, and we were on a very well-known subscription platform that wasn't cutting it (too slow to change/evolve/improve, built on outdated architecture, etc.). We ran a competitive process, took a really good look at all the major players and decided on Loop. They've been everything we hoped for: super responsive and nimble in making customizations/improvements, but also stable and secure with never any down time or issues. Just like any tool, they don't have everything built out for every use case in advance, but we're finding more and more that when we want something from Loop that's important to the business, they're either already working on it or can get it on their short-term roadmap. And they actually deliver, vs. our experience in the past where our salesperson and account rep were great but always relied on some committee or team or process, and nothing ever actually got done on a reasonable timeline. Bottom line: you won't regret going with Loop.
It’s fantastic to hear that Loop has been a great fit for your business! We’re thrilled that our responsiveness, ability to customize, and the stability of the platform have met your needs. It’s also great to know that our team has been able to deliver on your requests in a timely manner, which sets us apart. We truly appreciate your recommendation, and we’re excited to continue supporting your success as you grow!😇 - Loop Team
Jan. 16, 2025
Excellent product and support!
We’re thrilled to hear that you’re happy with both the product and our support! We’re always here to help whenever you need assistance. - Loop Team