All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2024

The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team. Thanks again!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Reviews like this keep us going! Thank you, Team Everwell Pro

5 / 5 Share

Oct. 29, 2024

We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Team Coffee Beans Delivered! We're so happy you’re already seeing those subscription numbers climb :D

5 / 5 Share

Oct. 24, 2024

Great app for all of your Subscription needs! Super customizable also. Huge shoutout to Manan for providing exceptional help & support for all of my needs and requests. Thank. you guys!

Store

PANOVA

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Team PANOVA Manan has an ear-to-ear smile on his face after reading this review :D

5 / 5 Share

Aug. 6, 2025

So far, so great. Everyone on the team has been super helpful, Aayush has been a huge help. All the features you could possibly need to manage subscriptions, and then some.

Store

Melina

Using app

About 1 year

Total reviews

10

Average rating

4.5

Developer Reply

Thank you, Team Melina! Here’s to more subscription success ahead—we’re just as excited as you are! 🚀

5 / 5 Share

Oct. 23, 2024

Amazing app and support!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Team Tropically!

5 / 5 Share

Oct. 17, 2024

Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Loop has truly made a difference for you, and we’re so happy to hear it! We’re pumped that our support team went above and beyond. Your recommendation means the world to us, and we’re here to keep helping you succeed!” 🙌🚀 - Loop team

5 / 5 Share

Oct. 15, 2024

The customer service team (and in particular, Saksham) have been extremely helpful in resolving any issues that arise whilst I'm setting up Loop on my website.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Team KOOKEE! Snacks We’re here for you every step of the way, so don’t hesitate to reach out. Here’s to a fantastic experience with Loop :)

5 / 5 Share

Oct. 14, 2024

This app has made managing subscription orders so easy and stress-free. The customer support team is fantastic! All questions and needed help were promptly addressed. Their support resolved everything quickly!

Using app

About 2 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you, Team goPure Beauty! We’re doing a little happy dance knowing Loop has made managing subscriptions a breeze for you 💃

5 / 5 Share

Oct. 11, 2024

Great app and most of all customer service for beginners who are new to this platform and news to the business vertical. My rep Shivam is extremely responsive and takes initiative in understanding our specific business model/marketing while also going above and beyond by sharing industry trends. Always a great experience working with Shivam!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for the review, Team Magic Scoop This made Shivam's day :)

5 / 5 Share

Oct. 7, 2024

I went through the onboarding process with Loop, and I cannot say enough good things about their team and services. Sharath and Lesle were top notch in their guidance, and the app itself is extremely sleek and user friendly. While ultimately my business did not end up needing this app, It's not easy to get real human services this good anymore. If you were on the fence about the app, I wouldn't hesitate! The customer service alone makes it worth the jump.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your 5 star review, Team The Scotch Malt Whisky Society. Glad to hear you had a great experience with the support team and enjoyed the app's user-friendly design! Thank you for sharing your feedback. :)

5 / 5 Share

Sept. 30, 2024

Great support from Varun and the support team.

Store

Kapsä

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review, Team Kapsa! We’re happy our support team could assist you. Feel free to reach out if you need anything else! :)

5 / 5 Share

Sept. 25, 2024

Great service

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for the 5-star review, Team Gummy Nutrition Lab! :)

5 / 5 Share

Sept. 17, 2024

Love my loop app. Easy to use for us and our customers. Anytime there is an issue there is great support!

Store

ALYNE

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review, Team Alyne! We're thrilled that you love our app. Our support team is always here to help whenever you need! 😊

5 / 5 Share

Sept. 11, 2024

Easy to get connected with the Support and within minutes, all issues are resolved. Special thanks to Manan! You the man, Brother! Thanks for always helping me.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Team DailyNutra! We're thrilled to hear that you had a smooth experience with our support team. Onwards and upwards :)

5 / 5 Share

Jan. 5, 2026

Great customer service, agents are always helpful. They'll make sure you have a clear and complete solution to whatever problem may arise.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review, Team Patron Saint! We’re glad you're enjoying our support. Feel free to reach out if you need any assistance. :)

5 / 5 Share

Sept. 5, 2024

We recently migrated to Loop and are very happy with the experience so far. Our conversation rate is up and our subscriber opt-in is also up. The team have been helpful with the migration and solving any teething issues that we had. Thanks, Loop team! We're looking forward to growing with you further. Many thanks Graeme

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for the 5-star review, Graeme! We're thrilled to hear about your positive experience with Loop and the improvements you're seeing. Our team is here to support your growth - onwards and upwards together!

5 / 5 Share

Sept. 4, 2024

Loop Subscriptions is a top-notch Shopify app that simplifies subscription management with its user-friendly interface and powerful features. The setup process is straightforward, and the app offers robust analytics to help optimise your subscription model. Plus, the support team is responsive and highly effective, making it a great choice for any business looking to enhance their recurring revenue.

Store

33Fuel

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the 5-star review, Team 33Fuel! We're glad you found our app user-friendly and the setup easy. It's great to hear that our support team has been helpful in enhancing your subscription management! :)

5 / 5 Share

Aug. 29, 2024

Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)

5 / 5 Share

Aug. 28, 2024

Recently migrated from Smartrr to use the Loop advanced flows. It has been a 10/10 experience. The team was super diligent during the migration and setup process it was basically hands off for me. The advanced flow we are running now through Loop is our best preforming funnel. Loop also has tons of great features like dunning, retention tools & more. Highly recommend!

Store

Pluto

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the 5 star review, Team Pluto! We're thrilled to hear the migration was seamless and that Loop's advanced flows are driving such great results. We're here to support your continued success! :)

5 / 5 Share

Aug. 28, 2024

Great Team. Great Support. Super Modular App - allows us to basically do everything with different kinds of customer journeys. Super essential in our category.

Using app

2 months

Total reviews

6

Average rating

2.8

Developer Reply

Thank you so much for your positive feedback, Team The Better Cat! We're thrilled to hear that our team's support and our app have been essential to your business. If you need further assistance, don't hesitate to reach out :)