All reviews

Rating Breakdown

  • 5
    97% (367 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

Sept. 2, 2021

Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this amazing review and kind words! Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Aug. 31, 2021

I used the app to manage subscriptions. It is easy to use. I had an issue that support team resolved immediately so my subscriptions can be effectively managed. Thank you.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Aug. 29, 2021

I decided to use this app for my dog treats! so far so good, customer service was spot on, they answered my questions in a timely manner and gave me some feedback :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review :) Subscriptions / repeat orders makes a lot of sense for your business. Please write to us if you have any concerns or feature request which can improve subscription management for you or your customers. Thanks. Team Loop

5 / 5 Share

Aug. 26, 2021

I added this to give customers a subscription service that they can pay monthly. I had an issue with it at first, but the customer service was brilliant - very quick response time and they resolved the problem.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We hope subscriptions are working well for you and your customers :) If you have any feature request, suggestion or a concern - please feel free to write to us on email. Thanks. Team Loop.

5 / 5 Share

Aug. 11, 2021

I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! Such reviews keep us going! Sending our best wishes for the success of your daughter's store! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Aug. 9, 2021

Top notch service. I have to admit that at first the app did not work but it took them a few minutes to answer my request and they also managed to customize a few things. I have never worked with someone so eager to help.

Using app

About 2 months

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for the positive feedback :) I hope subscriptions are helping your repeat business grow. If you have any feedback or concern, please do reach out to us on email. Thanks. Team Loop

5 / 5 Share

Aug. 5, 2021

I've tested every Subscription app on Shopify but to no avail. These guys went beyond support in helping me set up / configure/customize. Great app and great support team. Five stars... simple to configure - Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! Such reviews keep us going! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop