Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,190
All reviews
Review RSS Feed
Oct. 30, 2025
Super fast help :)
Thanks for the shoutout! We’re glad to help and appreciate your feedback. - Loop team
Oct. 22, 2025
Great app and equally great team. Portal is super straightforward and is easy to see our stats and launch any initiatives we need. When there's a more technical task needed, they are able to directly help and ensure everything is operating as it should. An ideal subscription management partner
Thank you for the amazing feedback! We’re thrilled the portal’s working well for you and that our team’s been there for the technical lift—honored to be your subscription partner! - Loop team
Oct. 21, 2025
Pragati did an excellent job at helping me resolve my issue!
Thanks for the shoutout! We’re so glad Pragati was able to help you out quickly—always here when you need us! - Loop team
Oct. 21, 2025
My experience so far has been great. The support team are very helpful and I have been able to setup subscriptions easily and when I get stuck I only have to wait a few minutes to get it sorted. Highly recommend
We’re so glad to hear your setup has been smooth and support has been timely! Thanks a ton for the recommendation—excited to keep supporting your growth with Loop! - Loop team
Oct. 17, 2025
We've tested multiple subscription platforms and Loop is the best. It is as powerful and multi-featured as the most expensive competitors at a much more reasonable price. They are *continually* adding smart, genuinely useful tools and improvements (we're talking every few weeks) and the customer service is impeccable. You simply don't need to look any further.
What an incredible review—thank you! We’re beyond glad Loop has checked every box for you, and we truly appreciate your recognition of both our pace of innovation and customer service. Excited to keep building with you! - Loop team
Oct. 17, 2025
Great product and service
Thank you so much! We’re glad you’re enjoying both the product and our support—always here for you! - Loop team
Oct. 14, 2025
We have been with loop for a little over a year now, and the whole team has been amazing and helpful. We have 3 websites that use loop and they have been extremely helpful to make sure we get the best deal for the best product. Overall we have been very happy with their platform and plan to continue using loop.
Thank you for the wonderful feedback! We’re thrilled to support all three of your websites and glad to hear Loop has been a great fit—excited to keep growing together! - Loop team
Oct. 13, 2025
I migrated to from Appstle to Loop due to the increased support, functionality and analytics. We had a few issues during the onboarding and migration but since then i've been really impressed with Loop, particularly the team. It feels like you have a partner in your business that's there to help you grow which is invaluable. Loop has all the features you could need from a great subscription app and the team are always on hand to find solutions! A great experience so far, thank you!
We’re so glad you made the switch and are finding value in both the platform and the team! It’s awesome to hear Loop feels like a true partner—we’re here to support your growth every step of the way! - Loop team
Oct. 10, 2025
TL;DR: Switched from another subscription provider to Loop. Migration was flawless with 0 revenue impact, onboarding was hands-on, and ongoing support is the best I’ve had with any software vendor. CONTEXT: We spent ~10 years on another platform. A trusted friend in CRO recommended Loop; after my own due diligence and a call with their team, we switched. MIGRATION & ONBOARDING - Dedicated onboarding manager - Full migration handled for us - A couple minor hiccups (due to other upgrades on our side), no revenue impact - Smoothest software migration I’ve experienced SUPPORT & CUSTOMER SUCCESS (3 months in) - Regular check-ins with a proactive CSM (Customer Success Manager) - Private Slack channel for quick help - Fast, honest answers—if they don’t know, they say so and follow up immediately COMPARED TO OTHERS - I’ve had cases with other providers where they their answers were wrong and led to long email back-and-forths. - With Loop, recommendations have been accurate the first time, which saved us time and frustration. BOTTOM LINE: I recommend Loop to everyone now. The attention to detail, customer service, and migration experience set a new bar for us.
This means the world to us—thank you for such a thoughtful and detailed review! We’re so glad the migration was seamless and that the ongoing support has set a new bar. We’re proud to be your partner and excited to keep delivering value every step of the way! - Loop team
Oct. 9, 2025
Outstanding app & amazing support! Loop completely changed how we manage subscriptions, super intuitive, stable, and full of smart features that save us time every day. The setup was easy, the dashboard is clear, and most importantly, their support team is absolutely world-class - fast, friendly, and always willing to go the extra mile. Highly recommend to anyone serious about building a great subscription experience!
What a fantastic review—thank you so much! We’re thrilled Loop has transformed your subscription management and that our support team has been a standout. Excited to keep powering your growth! - Loop team
Oct. 9, 2025
it's been great so far. was even able to do some pretty technical use-case specific stuff that I for sure thought would be impossible. support is great too!
Awesome to hear you’ve been able to tackle those complex use cases with ease! We’re glad the support team could back you up—always here to help you push the limits! - Loop team
Oct. 9, 2025
The Loop team was very thorough in their onboarding to make sure everything went smoothly. We've been using the product for 4 months now, and since then our subscriptions have been steadily increasing. The tech and support team are readily available to help with any issues we have, and I appreciate the monthly check-ins to discuss performance and next steps.
Thank you for the thoughtful feedback! We’re thrilled to hear your subscriptions are growing and that the onboarding and ongoing support have been valuable—excited to keep driving success together! - Loop team
Oct. 8, 2025
The team has been so very helpful from onboarding, set-up, and post set-up support! They have been very patient with all our questions and always respond to our inquiries!
We truly appreciate your kind words! It’s been a pleasure supporting you through every step, and we’re always here for any questions that come up along the way! - Loop team
Oct. 8, 2025
I love working with the people at Loop. Account management is awesome. It really feels like a partnership where we together work on growth. Highly recommended.
Thank you so much! We’re grateful to be your partner in growth, and it means a lot to hear that you’re enjoying the collaboration with our team. Here’s to scaling together! - Loop team
Oct. 6, 2025
Super helpful team and answering my questions and getting solutions for me immediately. We're in the middle of migrating the day before a new subscription cohort opens up and they got us resolved in like 5 minutes via live chat. Pretty awesome.
That’s amazing to hear—thank you! We’re glad the team could jump in quickly and get things sorted just in time for your cohort launch. Always here to support you in the moments that matter! - Loop team
Oct. 3, 2025
Very pleased with the speed and efficiency of Sri and the support team. Very rare to find real/good support so thank you. Highly recommend this app.
Really appreciate your kind words! We’re so glad Sri and the team could deliver the fast, effective support you needed—thanks for the recommendation! - Loop team
Oct. 30, 2025
Loop has been a great solution for our small business. Not only have they allowed us to offer a seamless subscription experience to our customers, but they have been incredibly responsive as we grow, offering help every step of the way. Saurev has been a fantastic resource for us, creating custom solutions and quickly answering every question we throw at him. Thank you Saurev!
Thank you for your kind words! We’re thrilled to hear Loop has helped your business offer seamless subscriptions, and that Saurav has been a valuable resource with quick, custom support. We’re here to assist you every step as you grow! - Loop team
Oct. 3, 2025
Oct. 3, 2025
I had a great experience with Loop customer service. Ishika was extremely helpful, friendly, and quick to resolve my concerns. She made the whole process smooth and stress-free. I truly appreciate her efficiency and support—thank you for the excellent service!
Thank you for the lovely feedback! We’re so glad Ishika made your experience smooth and stress-free—she’ll be thrilled to hear this! Always here to help whenever you need us. - Loop team