Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
378
chart
#2,611
All reviews
Rating Breakdown
Review RSS Feed
Oct. 11, 2024
Loop has very good customer service. I just logged a chat and had my problem solved at midnight, California local time. Cool! Thanks Loop!
Thank you, Team Grateful Bread! Customer service is our forte! Always happy to help :)
Oct. 7, 2024
I went through the onboarding process with Loop, and I cannot say enough good things about their team and services. Sharath and Lesle were top notch in their guidance, and the app itself is extremely sleek and user friendly. While ultimately my business did not end up needing this app, It's not easy to get real human services this good anymore. If you were on the fence about the app, I wouldn't hesitate! The customer service alone makes it worth the jump.
Thanks a lot for your 5 star review, Team The Scotch Malt Whisky Society. Glad to hear you had a great experience with the support team and enjoyed the app's user-friendly design! Thank you for sharing your feedback. :)
Oct. 7, 2024
Great support. Honestly, really really helpful
Thanks a lot for your 5-star review, Team Eat health! :)
Oct. 6, 2024
I've been really impressed with Loop Subscriptions! Their support team has been incredibly helpful, even through live chat on the free plan. As a startup, the free plan was comprehensive enough to get us off the ground with launching new subscription plans. It also integrated seamlessly with both Rebuy and PageFly, making the setup process smooth and efficient. Highly recommended for anyone looking to kickstart their subscription services!
Thanks a lot for the kind words, Team Jolicare MY! We’re thrilled that our app helped launch your subscription services. It's great to hear our support team was able to assist you. We're here to ensure your ongoing success as your startup grows with Loop! :)
Sept. 30, 2024
Great support from Varun and the support team.
Thank you for the 5-star review, Team Kapsa! We’re happy our support team could assist you. Feel free to reach out if you need anything else! :)
Sept. 25, 2024
Great service
Thanks a lot for the 5-star review, Team Gummy Nutrition Lab! :)
Sept. 17, 2024
Love my loop app. Easy to use for us and our customers. Anytime there is an issue there is great support!
Thanks so much for the 5-star review, Team Alyne! We're thrilled that you love our app. Our support team is always here to help whenever you need! 😊
Sept. 11, 2024
Easy to get connected with the Support and within minutes, all issues are resolved. Special thanks to Manan! You the man, Brother! Thanks for always helping me.
Thank you so much for your kind words, Team DailyNutra! We're thrilled to hear that you had a smooth experience with our support team. Onwards and upwards :)
Sept. 5, 2024
Great customer service!
Thank you for the 5-star review, Team Patron Saint! We’re glad you're enjoying our support. Feel free to reach out if you need any assistance. :)
Sept. 5, 2024
We recently migrated to Loop and are very happy with the experience so far. Our conversation rate is up and our subscriber opt-in is also up. The team have been helpful with the migration and solving any teething issues that we had. Thanks, Loop team! We're looking forward to growing with you further. Many thanks Graeme
Thanks for the 5-star review, Graeme! We're thrilled to hear about your positive experience with Loop and the improvements you're seeing. Our team is here to support your growth - onwards and upwards together!
Sept. 4, 2024
Loop Subscriptions is a top-notch Shopify app that simplifies subscription management with its user-friendly interface and powerful features. The setup process is straightforward, and the app offers robust analytics to help optimise your subscription model. Plus, the support team is responsive and highly effective, making it a great choice for any business looking to enhance their recurring revenue.
Thank you for the 5-star review, Team 33Fuel! We're glad you found our app user-friendly and the setup easy. It's great to hear that our support team has been helpful in enhancing your subscription management! :)
Sept. 3, 2024
Loop Subscriptions has been a fantastic addition to our store. It's incredibly easy to set up, even on the free plan. The support has been amazing, especially Adarsh, who was super helpful throughout the process. He went above and beyond to ensure everything ran smoothly. Highly recommend this app for anyone looking for a simple and effective subscription solution!
Thank you for your kind words, Team Jolicare SG! We’re thrilled our subscription solution has been a great fit for your store, and that our team was able to assist. We truly appreciate your recommendation! :)
Aug. 29, 2024
Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.
Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)
Aug. 28, 2024
Recently migrated from Smartrr to use the Loop advanced flows. It has been a 10/10 experience. The team was super diligent during the migration and setup process it was basically hands off for me. The advanced flow we are running now through Loop is our best preforming funnel. Loop also has tons of great features like dunning, retention tools & more. Highly recommend!
Thank you for the 5 star review, Team Pluto! We're thrilled to hear the migration was seamless and that Loop's advanced flows are driving such great results. We're here to support your continued success! :)
Aug. 28, 2024
Great Team. Great Support. Super Modular App - allows us to basically do everything with different kinds of customer journeys. Super essential in our category.
Thank you so much for your positive feedback, Team The Better Cat! We're thrilled to hear that our team's support and our app have been essential to your business. If you need further assistance, don't hesitate to reach out :)
Aug. 26, 2024
Great app and amazing service. They went beyond the call of duty to fix something we did not know how to fix. Highly recommended.
Thank you for your kind words, Team ZenRenu! We're thrilled to hear you had a great experience with our app and service. We're always here to help—your recommendation means a lot! :)
Aug. 23, 2024
Loop has made a significant difference for us. The app is easy to use and allows us to create personalized experiences for our customers. The self-serve portal works seamlessly on mobile, and features like smart payment recovery and personalized cancellation flows have helped us retain subscribers and recover lost revenue. We’ve also seen a boost in our LTV performance thanks to the comprehensive features the app offers. What truly stands out is Loop’s exceptional customer service. They’ve been available 24/7, assisting with everything we need. From setting up fixed and customizable bundles to incorporating social media videos in exit surveys, Loop has consistently gone above and beyond. Loop is more than just a tool—it’s a crucial part of our success. We highly recommend it.
Thank you for your kind words, Team BB Company! We're thrilled Loop has made a significant impact on your business. We're also especially glad our 24/7 support has been super helpful. We appreciate your recommendation! :)
Aug. 23, 2024
Highly recommend for every brand that wants to scale subscriptions, improve LTV and retention. Very helpful team - from discovery calls, through onboarding to continuous support - we have everything we need!
Thank you for the strong recommendation, Team Rumi Cosmetiques! We're thrilled to hear our team has been very helpful and responsive. Do give us a shout if you need any assistance! :)
Aug. 22, 2024
The app is easy to use, easy to understand and the 50 free subscriptions in the start are a great way to test things out. I highly recommend this app.
Thank you for the 5-star rating, Team aninu! We're glad you found the app easy to use and could test things out on our platform. Feel free to reach out if you need any support. :)
Aug. 22, 2024
I love Loop because of its responsive, clear and efficient customer service which makes my subscriptions' setup much quicker and tailored to what I need!
Thank you for your excellent feedback, Team drShake! We're thrilled to hear that our customer service has made your subscription setup quicker and tailored to your needs. We appreciate your support! :)