All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2024

We made the switch from WooCommerce Subscriptions and our Wordpress site over to Shopify and Loop Subscriptions have been the right choice. A great level of customer service - quick to answer and solve any questions or problems and they made the migration super easy. I would strongly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that your switch to Shopify and Loop Subscriptions has been a positive experience, Team Apostle Coffee! Thank you for your kind words about our customer service and the smooth migration process. Your strong recommendation means a lot to us, and we're here to support you as you continue to grow with Loop. Cheers, Team Loop

5 / 5 Share

Feb. 20, 2024

Loop is a game-changer! Its intuitive interface and powerful functionalities make it a breeze to use. It has great features designed to tackle churn and payment failures. Transitioning to Loop was seamless, thanks to their dedicated team of account managers and engineers who swiftly resolved any issue we had. Kudos to Piyush & team for creating a great product and team!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear that you find Loop to be a game-changer, Team Purest Co! Thank you for your kind words about our intuitive interface, powerful functionalities, and dedicated team. Your feedback is greatly appreciated, and we look forward to continuing to support your success with Loop! Cheers, Team Loop

5 / 5 Share

Feb. 20, 2024

Great product, outstanding support from the team. 5/5

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that you're satisfied with our product and the support you've received from our team. Cheers, Team Loop

5 / 5 Share

Feb. 16, 2024

Yes, happy with support. Thanks

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your positive review, Team Jimmy Hornet Magazine! We're thrilled to hear you're happy with our support. We're here to assist you throughout your subscription journey, so if there's anything else we can do for you, just let us know. Cheers! 🌟 Team Loop

5 / 5 Share

Feb. 14, 2024

Great Customer Service. Atul is awesome.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback, Team Inward Half! We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟 Team Loop

5 / 5 Share

Feb. 7, 2024

Great app, seamless. EXCELLENT customer service.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing review, Team Nutcase Nuts! We're thrilled to hear you find our app seamless and are delighted with the customer service. Our team works hard to ensure a smooth experience for our users and provide top-notch support. If there's anything else we can do for you, or if you have any suggestions, please don't hesitate to reach out. Your satisfaction is our priority! 🌟 Team Loop

5 / 5 Share

Aug. 1, 2024

Loop is AWESOME! It is the only app we found which combines functionality of product bundles AND subscriptions in a very user-friendly interface. We have been using the Loop $99 plan and it kind of pays for itself as 90% of our website sales go through the Loop app! The bundles and discounts are accomplished in a 'smart' back-end way i.e. by creating custom discount codes rather than 100s of product variants. Also, HUGE shout-out to the support team. Manan, Adarsh, Varun and others are always available to answer my questions and they quickly solve simple coding and formatting issues. Well done LOOP!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing feedback, Team Nutty Hero! We're thrilled that Loop is making a significant impact on your sales with its unique combination of product bundles and subscriptions. Hearing that our app and the support from Manan and the team have met your needs is fantastic. Thanks for being a part of the Loop family! 🌟 Team Loop

5 / 5 Share

Feb. 6, 2024

Great service. Easy to use.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback, Team Drink Victory! We're delighted to hear that you found our service great and easy to use. Ensuring a user-friendly experience is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We're here for you! 🌟 Team Loop

5 / 5 Share

Jan. 25, 2024

Loop subscriptions is amazing. I don’t know why they only have 4.9 stars because they should have 5.0! The features in this app are amazing and help our company increase sales. I found this service on a podcast where they compared every subscription service and Loop was hands down number one and I understand why now. Their customer service is AMAZING. Anytime I need help they respond promptly and even with personalized video tutorials for my issue. Highly recommend.

Using app

6 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your glowing review, Team Holistic Nutrition! Your recommendation means the world to us. We're absolutely thrilled to hear that Loop Subscriptions has played a significant role in boosting your company's sales and that our features have met your needs so well. It's great to know our efforts to provide top-notch customer service, including personalized video tutorials, have been so helpful to you. Thanks again for choosing Loop! 🌟 Team Loop

5 / 5 Share

Jan. 24, 2024

Great app and extremely responsive/capable team to help with configuration. Looking forward to growing with Loop!

Store

Melier

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're stoked to hear you're happy with the app and our support team. Can't wait to grow together with Loop! If you need anything along the way, just holler. Here's to big wins ahead! 🌟 Team Loop

5 / 5 Share

Jan. 22, 2024

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review, Team Kiva Confections! If you ever have ideas or need assistance, we're just a message away. Your success is our top priority! Team Loop

5 / 5 Share

Jan. 22, 2024

I've been using Loop for a couple of months now and am delighted with every aspect. The changeover from my previous subscription app was handled beautifully, the Loop team did all the heavy lifting and there was no disruption at all to subscribers. And the support team are great. They're on a par with Shopify support: fast to respond, warm and friendly + they totally know their product. The app has been running perfectly for me, it's super easy to manage and has some nifty tools + analytics. Probably the thing I like most is the customer portal; the set out is clear and simple so that even the most tech-challenged person could find their way around. Well done Loop, I'm so glad I found you!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review, Team Hey Happy Dog! Super glad to hear your switch was a breeze and you're loving the customer portal. Thank you for choosing Loop, and we look forward to supporting your continued success!πŸš€ Cheers πŸ₯‚, Team Loop

5 / 5 Share

Jan. 18, 2024

Loop is a great product to have for subscriptions! The dashboard is easy to understand and the service has a variety of tools for a custom experience. Shoutout to the team behind Loop as well; excellent customer service and responsiveness! We look forward to using Loop for a long time.

Store

Jaspr

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome shoutout, Team Jaspr! 😊 Super glad you're loving Loop and finding everything easy to use. Big cheers to you for being part of our journey! If you've got any cool ideas or need a hand with anything, just give us a shout.πŸš€ CheersπŸ₯‚ Nihal and Team Loop

5 / 5 Share

Jan. 15, 2024

LOOP is an excellent and user friendly app. The service is also outstanding, they were very helpful. Definitely recommended!

Using app

26 days

Total reviews

6

Average rating

5.0

Developer Reply

That's awesome to hear! Thanks for the shoutout about us being user-friendly and for appreciating our service. We're super glad we could help out. If you ever need anything or have questions, remember, we're just a message away. Happy to have you with us, and thanks for recommending us! πŸ˜ŠπŸ‘ Team Loop

5 / 5 Share

Jan. 15, 2024

The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback, Team Old Spike! Super happy to hear our team helped you smoothly transition from Recharge to Loop. Loving that you're enjoying the features and the customer portal tweaks. Got any questions or need more tips as you explore? Just give us a shout – we're here to help! 😊🌟 Team Loop

5 / 5 Share

Jan. 12, 2024

Great customer service. Fast and straight to the solution.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback, Team Oh Beauty! It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! πŸŒŸπŸ’¨ Team Loop

5 / 5 Share

Jan. 12, 2024

My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).

Using app

About 2 months

Total reviews

18

Average rating

5.0

Developer Reply

Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout. Happy to have you on board! πŸš€πŸŒŸ Team Loop

5 / 5 Share

Jan. 12, 2024

Manan on the help chat was very helpful.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic to hear, Team Miller's Grove! I'll be sure to pass on your kind words to Manan. It's always our goal to provide helpful and efficient support, so knowing that Manan hit the mark is very encouraging. If you ever need more assistance or have any questions, don't hesitate to reach out to our help chat again. We're here to ensure you have the best experience with our app! Thanks for your feedback! 😊🌟

5 / 5 Share

Jan. 11, 2024

Nice app. The set up didn't complete automatically but their customer support were very quick and efficient at sorting the matter. I look forward to using the app for my new subscription box.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review, Team Skein Queen! It's great to hear that our customer support team was able to quickly resolve the setup issue for you. We're excited that you're using Loop for your new subscription box venture! If you need any assistance or have questions as you move forward, don't hesitate to reach out. Best of luck with your subscription box journey, and we're here to support you every step of the way! πŸš€πŸ“¦

5 / 5 Share

Dec. 20, 2023

Store

Tallow

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton for the 5 star rating, Tallow! 😊 We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears! Here's to great times together! πŸ₯‚ Team Loop