Loop Subscriptions App
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The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.
Thanks for the great feedback, Team Old Spike! Super happy to hear our team helped you smoothly transition from Recharge to Loop. Loving that you're enjoying the features and the customer portal tweaks. Got any questions or need more tips as you explore? Just give us a shout – we're here to help! 😊🌟 Team Loop
Great customer service. Fast and straight to the solution.
Thank you for your positive feedback, Team Oh Beauty! It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! 🌟💨 Team Loop
My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).
Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout. Happy to have you on board! 🚀🌟 Team Loop
Manan on the help chat was very helpful.
That's fantastic to hear, Team Miller's Grove! I'll be sure to pass on your kind words to Manan. It's always our goal to provide helpful and efficient support, so knowing that Manan hit the mark is very encouraging. If you ever need more assistance or have any questions, don't hesitate to reach out to our help chat again. We're here to ensure you have the best experience with our app! Thanks for your feedback! 😊🌟
Nice app. The set up didn't complete automatically but their customer support were very quick and efficient at sorting the matter. I look forward to using the app for my new subscription box.
Thanks for taking the time to leave a review, Team Skein Queen! It's great to hear that our customer support team was able to quickly resolve the setup issue for you. We're excited that you're using Loop for your new subscription box venture! If you need any assistance or have questions as you move forward, don't hesitate to reach out. Best of luck with your subscription box journey, and we're here to support you every step of the way! 🚀📦
Thanks a ton for the 5 star rating, Tallow! 😊 We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears! Here's to great times together! 🥂 Team Loop
Great app and service team was helpful in installing it!
Thank you so much for your kind words, Team Bursera! 😊 We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears! Cheers to a great experience together 🥂 Team Loop
We were impressed by the onboarding experience with Loop. There was clear communication and attention to detail throughout the migration process, and everything went smoothly according to plan. We have only been on Loop for a short time, but so far, we have been delighted with the functionality and features compared to our previous subscription service.
Thank you so much for your kind words, Mandy! 😊 We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we strive for. If there's anything else you need or any feedback you'd like to share, please do let us know. Cheers to a great experience together! Regards, Team Loop
Thank you for your help and understanding of our concerns and good communication.
This just made our day! Thank you for the kind words and shout-out, Team Hirsch Organic. We are going to frame this one in our office 🙂.
I made the switch to Loop from recharge and couldn't be happier! The migration and integration process was smooth, simple, and had me live within a couple of weeks. Loop does all the heavy lifting and makes getting started a seamless process. The platform is intuitive, much easier to use, and offers more functionality than recharge. The customer service is top notch (seriously, so awesome). I ran into a snag trying to figure something out in my theme and they jumped in and had it done within a couple of hours. Now to the best part. During the sales process they recommended that I start in the Growth Plan (less expensive) until my subscription revenue justifies upgrading to the Enterprise Plan. The team at Loop is interested in my long term success as well as a long term relationship. This is the opposite of what I experienced at recharge and I'm so happy to be partnered with an ethical company that holds high standards.
Thank you for the kind words and shout-out, Team Rootless Coffee 😊 This review just made our day! Such details! This makes us stronger, inspired and gives us more energy on our mission to make the most user-friendly subscriptions app for the community 💪🚀 Cheers to the start of an amazing journey together 🥂 Team Loop
I had an issue with how the app installed and I reached out for assistance. Not only did they help fix the issue, they jumped on a call with me to go over things to ensure I knew how to best utilize their app! Amazing service and great attention to detail for helping!
Thank you for the kind words and shout-out, Team Quilt Basket Coming :) We always here to help you for any kind of assistance 😇 Feel free to message us for any kind of doubt or support 😊💪 Cheers, Team Loop
This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.
Thank you for the kind words and shout-out, Team Batch Mead 😇 We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀 Always here to support for any query and doubt 💪 Cheers 🥂 Team Loop
Great app, user friendly and always someone there to help! It's been a pleasure working with their customer service team.
Thank you for the kind words and shout-out, Team Odeliya Probeauty :) We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇 Cheers🥂 Team Loop
Really great app, with supportive customer team who provide timely guidance on any platform issues.
Thank you for the kind words and shout-out, Team Presto Coffee Roasters :) 6 months working with your team has been amazing 🚀 We are always a message away if you need help with anything else 😇 Cheers, Team Loop
We are excited to continue our journey with Loop Team. We have started working together this year and had some bumps along the way. But with their sincere efforts and consistency, we were able to clear any obstacles and move forward together. Atul in Customer Support is best at what he does and does his role with immense passion and dedication. We are glad to work directly with him for our account needs. He has made every effort to make us feel comfortable on the Loop platform and strategically yet patiently resolved issues as they came. Best Regards - Protein Chefs Team
Thank you for the kind words and shout-out, Team Protein Chefs! (during such a busy time) This made my day :) Always here to support our merchants 😇 Cheers 🥂💪 Atul and Team Loop
We 100% recommend them for D2C subscriptions. Features 4.75/5 Customer support 5/5 Problem solving speed 5/5 UI 5/5
Thank you for the review, Team Dunatura :) Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪 Cheers, Team Loop
Really good platform We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us! Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!
Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :) We are super excited that you choose us as your subscriptions growth partner and decide to migrate 🚀. Always here to help our merchants. Just one message away for any sort of help :) Cheers 🥂 Team Loop
The LOOP team has been incredible every step of the way! They've helped us with everything from simple questions to complex integrations and customizations. We look forward to fully maximizing the potential of the LOOP app and we're confident they will be there to help us!
Thank you for the kind words and shout-out, Team PHARMALYNK! Super excited to have you onboard and helping you reach the maximum potential of your subscriptions growth 🚀. Yes! We are always a message away. Cheers, Team Loop
Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.
Thank for the kind words and shout-out, Team Spice Club 😊 We are super happy and excited to have you on board 💪 Together we are going to take subscriptions to the next level 🚀 Cheers 🥂 Team Loop
Easy setup and the support team has been fantastic. We did have an issue with the automatic widget installation, but Atul and his team were fast to respond and fix the issue. Highly recommend.
Thank you for the kind words and shout-out, Team Better Coffee Filters :) We are very excited that you chose us as your subscriptions growth partner 💪 Happy to have helped you with widget installation. Always a message away for any type of assistance 😇 Cheers, Atul and Team Loop
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