Loop Subscriptions App

Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.

I had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!

After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far. The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step. Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.

It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.

Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.

Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.

Great app and the support have improved since started. They always help to ensure the widgets are in place for every updated Been here for 1 year and 9months wow how time flies but to further elaborate and hope this review helps someone who is starting out on shopify and searching for an app to start the subscription base community. I totally understand the confusion with so many apps and reviews can be confusing at times especially when capital is restricted and cant afford any setbacks. As a holistic brand this app works perfectly for me plus integrates with most apps including email marketing. You will need to learn how to use features according to your business plan however its well worth it. I hope my revoew helps someone out there

The best. Seamless experience. We had some pretty complex requests and EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. There is no comparison. These guys are pros - highly recommend. Special shout out to Atul who helped me accomplish something I've been failing to do for years in less than 20 minutes.

Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!

Great app, exactly what I needed. Customer service was impeccable. I highly recommend this app to anyone looking to implement subscriptions on their site!

Abel and his whole crew were so brilliant to understand what I needed in my auto-ship project, and the implementation was a smooth process as a result of their tremendous expertise.

I'm so glad we switched to Loop from Bold subscription. Loop completely understands what it means to run a subscription service and provides it perfectly. Much better customer experience with the easy-to-understand customer portal design and it even made us possible to have a strategy that works. The migration from Bold was very smooth and great communication and the support. Totally recommend it!

Excellent platform and amazing customer service! They are always there to help with questions or concerns.

Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.

The Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers. We demoed software from several providers and Loop was far and away the best choice for us.

Couldn't be happier after moving over from Recharge. It loads quicker, handles multicurrency and customer service is excellent.

Im new to the app but I had a great call with their support team and they were super helpful getting it set up for me!

The Loop team has been FANTASTIC in helping us switch over from another subscription app. We couldn't be happier with the app and the service we've received. Thanks so much, guys! Additional words 8/08/23: Whenever we have issues stemming from theme updates or issues experienced from our customers, Loop is ALWAYS on it ASAP. In an age where exemplary customer service is sorely lacking, the folks at Loop never fail to jump to the task and provide solutions.

Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop

Excellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with. Thank you