All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2021

Just started using this app, needed a tiny bit of help from support and so far it's running flawlessly! They were quick to respond and guided me through some coding edits to make it work with our store.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Sept. 10, 2021

Rakshit and his colleague have been an absolute joy to work with. They made it easy to install the app, supported step by step along the way and still available if any questions come up. They are very attentive to their customers and keen to enhance the features around the customers requirement. I don't know why anyone would say anything bad about them as those two are super helpful and taking their time to listen! And the service is A+ - something rare to find in this ocean of apps. Plus, they seem to be always available. For a SME like us, this is important to provide ongoing support and be available even over the weekend. Because, when do we ever stop working and it does not feel like work if you partner with people like these two. Keep up the good work!

Store

NAYA

Using app

27 days

Total reviews

20

Average rating

3.6

Developer Reply

Thank you for this amazing review, Team Naya! We are always here to help out with any issues. Thanks, Team Loop

5 / 5 Share

Sept. 2, 2021

Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!

Using app

3 days

Total reviews

7

Average rating

4.1

Developer Reply

Thank you for this amazing review and kind words! Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Aug. 31, 2021

I used the app to manage subscriptions. It is easy to use. I had an issue that support team resolved immediately so my subscriptions can be effectively managed. Thank you.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop

5 / 5 Share

Aug. 26, 2021

I added this to give customers a subscription service that they can pay monthly. I had an issue with it at first, but the customer service was brilliant - very quick response time and they resolved the problem.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We hope subscriptions are working well for you and your customers :) If you have any feature request, suggestion or a concern - please feel free to write to us on email. Thanks. Team Loop.

5 / 5 Share

Aug. 5, 2021

I've tested every Subscription app on Shopify but to no avail. These guys went beyond support in helping me set up / configure/customize. Great app and great support team. Five stars... simple to configure - Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! Such reviews keep us going! Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop