Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,190
All reviews
Review RSS Feed
Aug. 28, 2025
We came to Loop after using Appstle and Recharge, while also considering Skio. Loop offers the same functionality as Skio but at a much better price both monthly and per transaction. After nearly a year, our experience has been amazing — the team is responsive, integration is seamless, and our site has never broken (unlike with Appstle). I’ve already referred two people, and Loop has helped us scale our subscription program thanks to intuitive cancellation flows and gift options. Easy 10/10.
Thank you so much for the amazing feedback and for referring others to Loop! We’re thrilled to hear that Loop has helped you scale your subscription program and provided a seamless experience. Your kind words about our team, functionality, and support truly mean a lot to us. We’re here to keep supporting your growth! 🙌 - Loop team
Aug. 28, 2025
Great integration for integrating sub for our brand. Really easy to use out of the box - and great features around widget customization and retention flows. Also, really helpful customer/technical support when I needed it. If you're looking for a subscription app and are looking for great starting place, Loop is the way to go. I've worked with several other sub management apps and even the free ones don't compare to the out of the box feautres you get with Loop.
We appreciate the wonderful feedback! We’re thrilled to hear that the integration and features have worked so well for your brand. Your kind words about our support mean a lot – we’re here to keep helping you grow! - Loop team
Aug. 27, 2025
CS has been great, always willing to help and teach us how to utilize the platform. They take the time to make the program better.
We’re so glad to hear that our customer support has been helpful and that you’re learning how to get the most out of the platform. We’re committed to making your experience even better! Thank you! - Loop team
Aug. 27, 2025
We've been using Loop for a while now, and it’s been exactly what we needed. The platform is easy to use, works smoothly, and makes managing subscriptions simple. Support is quick and helpful whenever we have questions, always providing clear answers and practical solutions right away. Highly recommended.
Thank you for the wonderful feedback! We’re so glad to hear that Loop has been a great fit for your needs. It’s awesome to know that our support team has been helpful in resolving any questions you’ve had. We really appreciate your recommendation! - Loop team
Aug. 26, 2025
Legendary service. Legendary app. Absolute BEST in the game. Thank you team!
Wow, thank you so much for the incredible praise! We’re thrilled to be considered the best, and we’re grateful for your support. The team is always here to help, and we’re excited to keep delivering legendary service for you! - Loop team
Aug. 26, 2025
Battled to navigate setup a little, but Loop Support was very helpful and sorted out the issue quickly
Aug. 26, 2025
Loop has been great to work with and our assigned CSM has been finding solutions for many of our unique use cases. Highly recommend the app.
That is a fantastic feedback! We’re thrilled to hear that our team has been able to find solutions for your unique needs. Your recommendation means a lot to us, and we’re excited to keep working together! - Loop team
Aug. 25, 2025
I have been a fan of working with Loop for the last 6-9 months. They have strong customer service and I especially like working with their success manager team.
Yayyy! We’re so glad to hear you’ve had a positive experience with our customer service and success manager team. We truly appreciate your continued trust in Loop! - Loop team
Aug. 22, 2025
Working with Loop has been an absolute joy. Their team is incredibly meticulous, paying close attention to every detail, and their thorough approach has made a real impact on our business. They’ve gone above and beyond to ensure that everything runs smoothly, and their support has been invaluable. Loop has not only made processes easier for us but has also been a true partner in helping us grow. Highly recommend their subscription service to any business looking for reliable and thoughtful support.
We are thrilled to hear your feedback! We’re beyond thrilled to hear that our team has made such a positive impact on your business. It’s been a true pleasure working with you, and we’re excited to continue supporting your growth every step of the way! - Loop team
Aug. 20, 2025
Great app and wonderful support! We've grown subscriptions 30% in the ~7 months we've been working with Loop, and we're only accelerating.
That’s fantastic to hear! A 30% growth in subscriptions is an amazing result, and we’re thrilled to be part of your journey. We’re excited to see even more success as you continue to grow with Loop! - Loop team
Aug. 20, 2025
Aug. 15, 2025
Love Loop the team is so proactive and hands on with implementation and helping set us up for success.
We’re so happy to hear that the team has been proactive and hands-on in helping set you up for success. We’re excited to keep supporting you! - Loop team
Aug. 13, 2025
We are using LOOP for past few months. Our subscribers have increased by 200+%. Their support is amazing. Always available and happy to help. Just would like to have some flexibility to improve design for customer portal and move widgets around. Overall, highly recommended!
That’s incredible to hear – a 200+% increase in subscribers is amazing! We’re so glad that you’re happy with our support. Thanks for your valuable feedback on the customer portal design – we’ll definitely keep that in mind as we continue to improve. Highly appreciate your recommendation! - Loop team
Aug. 12, 2025
Excellent experience with Loop. We seamlessly migrated our subscribers and we have a lot of features to use to retain our customers. Happy with the change!
We’re so glad to hear that your migration went smoothly and that you’re happy with the features Loop offers! Retaining customers is key, and we’re excited to see the positive impact on your business. - Loop team
Aug. 8, 2025
Customer support at Loop is excellent. They answer my questions in a timely manner.
Thank you for the kind words! We’re thrilled to hear that our customer support has been responsive and helpful. We’re always here whenever you need us! - Loop team
Aug. 8, 2025
Very positive experience with the whole team. Very convenient and constantly being optimized, close support and a lot of options to increase subscription revenue and retention while decreasing the churn rate. I also like the option to include a bundle builder, would definetly recommend!
How lovely! We’re overwhelmed to hear that you’ve had such a positive experience with the team and that the features, including the bundle builder, are helping boost your subscription revenue and retention. Your recommendation means a lot to us! - Loop team
Aug. 7, 2025
Loop has been a great subscription solution for us at Organic Traditions, and the support team has been fantastic in helping us along the way.
We’re so happy to hear that Loop has been a great fit for Organic Traditions! Thank you for the kind words – our support team is always here to help, and we’re excited to continue working with you! - Loop team
Aug. 6, 2025
Loop support was brilliant. The problem was solved in a few minutes, completely hassle-free Thanks to Saurav ( Tech Support) for his skills and speed.
Thank you for the fantastic feedback! We’re thrilled to hear that Saurav was able to resolve the issue quickly and hassle-free. We truly appreciate your kind words and are always here to help! - Loop team