Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
378
chart
#2,607
All reviews
Rating Breakdown
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June 5, 2024
Best support across any app/company we have ever worked with!
Thank you so much, Team Cords Club! We're thrilled to hear that our support has been helpful. We're here to assist you anytime :)
June 5, 2024
Loop has proven to be an amazing partner for our subscription program, establishing an effective 2-way communication path where our feedback and requests are actually heard and implemented on their end, and they share valuable insights for us to constantly improve our subscription metrics. They're certainly not just "another Shopify App", but an extension of our team
Thank you for the fantastic feedback, Team Eden Boost! We're delighted to be a valuable partner and extension of your team. Your insights help us improve, and we're committed to supporting your subscription success. :)
June 5, 2024
I can't recommend the Loop subscriptions team enough. We have monthly calls to go through improvements we can implement, listen to our ideas, and implement changes that benefit our business. They also respond in a timely manner to any queries via Slack. I would recommend them to anyone looking for a subscription plug-in on Shopify. They are also priced far more competitively than Apps like Recharge.
Thank you for your kind words, Team The Meat Club! We're thrilled to hear that you are loving the Loop experience. :) We appreciate your recommendation and are here to assist anytime. Onwards and upwards!
June 4, 2024
Easily the best subscription app I've used and I've tried a few. Their team is super responsive and is constantly helping us reduce churn and create a better experience for our customers. Loop has epic cancellation flows all the customizations that we wanted from the other apps. Will be using loop for all my brands.
Thank you for the amazing feedback, Team Primal Queen! We're delighted to hear how Loop's product and support have enhanced your experience. Onwards and upwards, together! :)
June 3, 2024
Working with LOOP has been such a fantastic experience. It was a breeze to onboard to LOOP from Recharge. Their support team is very communicative and helpful. They actually care and want to help you, which is rare nowadays for small brands! LOOP's features are a step ahead of the rest for sure. Looking forward to working with them long-term!
Thank you for your kind words, Team Lume! We're thrilled to hear about your positive experience with Loop and our support team. We're committed to helping brands like yours succeed and look forward to a long-term partnership! :)
May 31, 2024
La meilleure application de gestion d'abonnement ! C'est simple TOUT est possible avec eux, ils trouvent toujours des solutions pour que vous soyez satisfait. Nous échangeons principalement avec Nihal, qui est ultra réactif et toujours présent pour nous aider ! Une équipe aux petits soins, qui est très facile à contacter ! Leur SAV est toujours disponible dans l'heure pour répondre à nos problèmes ou bugs ! Nous sommes plus que ravis ! Merci à eux pour leur travail et longue vie à Loop !
Thank you for the amazing review, Team Anatae! We're delighted to hear that our team has provided excellent support. Your satisfaction is our priority, and we're thrilled to be your subscription management choice. Here's to continued success together with Loop :)
May 29, 2024
The customer support team are fantastic! They are readily available to help and support with further optimisations, new features and more. I would like to give a special shout-out to Nihal, who has been brilliant. Thank you.
Thank you for the wonderful feedback, Team Sauce Shop Wholesale! We're glad to hear Nihal and our support team have been helpful. We're always here for any assistance or feature updates you need :)
May 25, 2024
Great support, and awesome flexibility. Was going to migrate to a non-paid version but if you are going to run a serious subscription business you need the features that come with Loop.
Thrilled you appreciate our features and support, Team Ivor Health Labs! Loop's features are tailor-made for serious subscription businesses. Thank you for your valuable feedback! :)
May 24, 2024
Highly recommend. The customer service when dealing with an issue was top notch. I had uninstalled loop looking for greener grass and ultimately after trying a couple others, came back. With coming back meant it was more challenging to install and the team working on my site did a wonderful job and had great communication.
Thank you for your kind words and for choosing Loop, Team Yung Skincare. We're grateful for your trust and look forward to continuing to serve you with excellence in the future. :)
May 24, 2024
By far the best subscription app. Our company used to work with every other subscription app before finding Loop. Their features are much more advanced than other apps. We have direct communication with their team so we have A1 support and we constantly work together to find strategies. The migration was seamless compared to the other big apps out there. Our subscription metrics are through the roof since joining Loop and I highly recommend anyone having a subscription-based model to work with Loop.
We're thrilled to hear about your positive experience with Loop and grateful for your recommendation, Team Good Protein! We're delighted that our efforts have made a significant impact on your business. Looking forward to growing together :)
May 22, 2024
I am thrilled! The integration went almost without a hitch! And with the few bumps in the road, the team was able to help out with some of the best, fastest and friendliest support I've ever experienced! Great team, great app! Thank you
Thank you for your kind words and for choosing Loop, Team STACKS. We're grateful for the opportunity to work with you, and we look forward to continuing to provide you with exceptional service and support in the future! :)
May 22, 2024
amazing customer support team! they are wonderful!
Thanks for the lovely feedback, Team Fleava! :)
May 19, 2024
Loop is easily the best subscription app in the Shopify ecosystem. No only does it put every other competitor that we tried/demo'd to shame, but they are constantly innovating. The Loop Subscriptions we signed up for looks very different today in the best way possible. They listen to customer feedback and implement fast. This combined with A+ support makes Loop my favorite piece of SaaS that we have in our stack. I can't recommend these guys enough!
Thank you for the incredible feedback, Team Beam! We're thrilled to hear how much you value Loop Subscriptions. Your support and feedback mean a lot to us. We're here to help anytime! :)
May 15, 2024
Seamless Transition with Outstanding Support – A 5-Star Experience! After transitioning from Recharge to Loop, I can confidently say that the switch was a phenomenal success, thanks to the outstanding team behind Loop. The customer service team is exceptionally diligent and responsive, addressing queries and resolving issues swiftly. What truly sets Loop apart is its user-friendly interface, which not only simplifies subscription management but also significantly enhances customer retention by personalizing the shopping experience. The intuitive design of the app has made it a breeze for us to manage our subscriptions, and our customers love the tailored approach. Kudos to Loop for their excellent service and a robust app that genuinely understands the needs of a business. Highly recommended for anyone looking to improve their subscription service!
Thank you for your amazing review, Team ketolibriyum! We're delighted that our team and user-friendly interface have enhanced your subscription management and customer retention. Your recommendation means a lot to us! :)
May 15, 2024
Subscriptions can be overwhelming, especially with a complicated product model. We moved away from a custom subscription platform to Loop, which was a bit of a rough transition. However, Loop has a really dedicated team of people who listen to our concerns and are able to address them. My success manager has gone above and beyond in guiding me through different ways to optimize the customer experience. He meets me with with patience, optimism, and solutions. Though our niche product is rather unique, my contact at Loop is very knowledgeable about subscriptions and presents with me creative solutions for generating revenue. It's been a steep learning curve for me, but I really appreciate the resources Loop has provided, as well as the fact that the portal is highly customizable.
Thank you for your feedback, Team Fragrant Jewels! We're thrilled to hear our team and resources have improved your subscriptions management experience. Onwards and upwards together! :)
May 12, 2024
Amazing subscription service with A++ customer support. The technical team helped us implement custom designs and more. Great pricing compared to other subscription apps as well.
Thank you so much for your amazing review, Fulfyld Day! We're thrilled to hear that you're enjoying our subscription service and that our customer support team was able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. :)
May 9, 2024
Great customer service.
Thank you for your review, Madison Soap Company! We are pleased to know that you are happy with our customer support. If you need any assistance or have any feedback to share, please don't hesitate to reach out. We're here to help every step of the way!
May 4, 2024
Loop Subscriptions have helped our business grow. We really like the dashboard because it provides us with great analytics to get understand our customer purchase behaviors for subscriptions.
We're delighted to hear that we have contributed to your business growth, Team Rocky's Matcha! Very happy to know that you love our dashboard and its features. Thank you for your positive feedback and continued support :)
May 2, 2024
We chose Loop because we were sure its features, especially in churn prevention and upselling, would boost our subscription business. Even with a tight migration deadline, the Loop Migration Team stuck to it 100%. Communication was excellent, and within days, we finished the migration smoothly - which was a great start to our partnership. Since then, working with our Success Manager has been fantastic. They're on board with our goals, keep us moving forward, and always come up with ideas to win and retain subscribers, which we really appreciate. Plus, communication via Slack is quick and easy!
We're thrilled to see your amazing review, Team Mammaly! Super happy that you are pleased with our product features and our commitment to complete a timely and successful migration. :) Seamless migration and proactive support are at the core of our service. Looking forward to continued growth together!
April 29, 2024
The Loop team have been absolutely supportive with any questions or problems that we have encountered on our Shopify platform. Super responsive and efficient!
Thank you for sharing your lovely feedback, BeMe Wellness! We're really happy to hear that you are loving Loop and it is great to know that our customer support has been responsive to your needs. Whenever you need us, we're here to assist you! Cheers, Team Loop