Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,190
All reviews
Review RSS Feed
July 11, 2025
Prompt and efficient service when raising an enquiry and answered my questions giving me the result I wanted. The subscription disappeared from the customer side of my website but this issue was promptly resolved. The app has been working well on my website.
Thank you for your feedback! We’re so glad to hear that we could resolve the issue quickly and get everything working smoothly for you. We’re always here to help whenever you need us! 😊 - Loop team
July 9, 2025
Great functionality, top onboarding and great support!
Thank you so much for the kind words! We’re thrilled to hear that you had a smooth onboarding experience and found our support helpful. At Loop, we’re committed to ensuring our customers succeed, and your feedback really motivates us to keep pushing for even better results. If you ever need anything, don’t hesitate to reach out! - Loop team
July 9, 2025
Our company has been using the subscription app for about a month and it's so far so good. The support has been excellent and Aastik and the team have always been quick to respond (we have customers throwing questions out there). It's not the cheapest solution, however it works, and works well. We're very happy thus far and we're still only using the basic subscription functionality.
June 30, 2025
We’ve had a great experience using Loop for our subscriptions. Their customer service team is always attentive, quick to respond, and truly helpful whenever we run into any challenges. It’s been so easy working with them – they really care about their partners’ success. Highly recommend!
We truly appreciate your feedback! It’s been a pleasure working with you, and we’re so glad our team could support your success. We’re here for you every step of the way! - Loop team
June 27, 2025
I cannot speak highly enough of the team at Loop and the app itself! They are very hands on and organized. The onboarding experience was very smooth, and they went above and beyond every time to get us a solution to any issue. The app itself is very well thought out and addresses many of the gaps that other sub apps have, at least for our use case. Any time we've had a request or suggestion they prioritized it accordingly and are very passionate about improving their product on a regular basis. I also appreciate the balance in features between marketing and processing, so it works well for different department use cases. This is a great solution for small and enterprise companies from what we have seen and experienced. All in all, we highly recommend them!
Thank you! We’re thrilled to hear that our team could support you effectively, and that Loop is helping address your needs. We’re committed to continually improving and ensuring your success! - Loop team
June 26, 2025
Fantastic Subscription App with Outstanding Support! We've been using Loop Subscriptions for our Shopify store, and it has been a total game-changer! The app is intuitive, easy to set up, and packed with features that allow us to create flexible, customer-friendly subscription options. What really sets Loop apart is their exceptional support team. Anytime we had questions or needed customizations, their team responded quickly and went above and beyond to help us. It's rare to find an app with both powerful functionality and such reliable, friendly support. Highly recommended if you want to grow your subscription business without the headaches. A must-have for any serious Shopify store!
Cheers to our fantasic customers like you! We truly appreciate your glowing feedback! We’re so happy that Loop has made a difference for your store, and that our support team could provide the help you needed. We’re here to keep your subscription business growing smoothly! - Loop team
June 25, 2025
The Loop team has been relentless in their support helping us maximize how we use this app to support our subscription business. We appreciate the personal touchpoints and the speed with which they come back w/ support.
You’ve made our day with this amazing feedback! We’re thrilled to hear how Loop and our support team have been there for you. We’ll keep bringing our A-game to help your subscription business thrive! 🙌 - Loop team
June 25, 2025
This is by far one of the best experiences I've had with any App on the Shopify store. From the migration to implementation and the features for subscription, you can't go wrong. Thanks to the whole Loop team!
Wow, thank you so much for the kind words! We’re beyond excited that your experience with Loop has been top-notch. A huge shoutout to you for being an amazing partner—our team is always here to support your success! 🎉 - Loop team
June 25, 2025
Great customer experience so far!
We’re so glad to hear that! Your satisfaction means the world to us, and we’re here to continue providing the best experience possible! 🙌 - Loop team
June 25, 2025
Loop has been brilliant for us. The app is reliable, easy to use, and has everything we need to run our subscriptions smoothly. What really sets it apart is the support. Aastik and the team genuinely feel like an extension of our own. They’re thoughtful, responsive, and really take the time to understand what we need. You can tell they care about our brand and want to help us do well, which is rare. I’m genuinely so happy we found Loop... they have made a big difference to our growth and success.
Thank you for the incredible feedback! We’re so happy that Aastik and the team could support you in such a meaningful way. Your success is our priority, and we’re here to keep helping you grow! 🚀 - Loop team
June 24, 2025
Simple to use and good customer support when required
Thank you for your kind words! We’re thrilled to hear that you’re enjoying the app and finding our support helpful. We’re always here when you need us! 🙌 - Loop team
June 18, 2025
Really easy to use, customer support is very helpful - I especially like how they allow you to use their app until your growth supports upgrading. Would recommend.
Appreciate your kind words! We’re glad to hear you find the app easy to use and appreciate our support. We’re committed to growing with you and are always here to help. Thanks for recommending us! - Loop Team
June 18, 2025
Support is phenomenal so far and the UI is great.
Thank you for the kind words! We’re thrilled to hear you’re loving the UI and our support. We’re here to keep delivering great service and helping you succeed! - Loop Team
June 18, 2025
We’ve been using Loop for year and half now and it’s been great for driving retention. The features are flexible and customer-focused, and the support team (shoutout to Nihal) is always on it. Highly recommend if you’re serious about scaling subscriptions.
We’re so glad to hear Loop has helped with your retention efforts. A big shoutout to Nihal for providing great support! We’re committed to helping you scale your subscriptions and are here for you every step of the way. Thank you for your fantastic feedback! - Loop Team
June 17, 2025
UI is very intuitive and we've seen our proportion of subscription revenue grow steadily. Pricing is the most fair of all the subscription apps. Compares really well to Skio but more cost effective and wayyyy better than the bigger guys like Bold or Recharge.
Thank you for your awesome review! We’re thrilled to hear that our intuitive UI and fair pricing are driving your subscription growth. Your feedback motivates us to keep delivering the best value and support. We’re committed to your success—feel free to reach out anytime! - Loop Team
June 12, 2025
Absolutely the best customer service. We switched to Loop from Recharge and are beyond happy with the support, increase in subscriptions and higher retention!
Thank you so much for the wonderful feedback! We’re thrilled to hear that your switch to Loop has been so positive, with increased subscriptions and better retention. Our team is always here to support you, and we’re excited to continue this journey together! 🚀😊 - Loop Team
June 11, 2025
Good Subscription App and helpful Support :)
Thanks a lot for your feedback! We’re so glad to hear you’re enjoying the app and our support. We’re always here to help and committed to making your experience even better! 😊 - Loop Team
June 5, 2025
Loop rocks and the team is absolutely great. They are especially excellent if you're looking for customizations that other Subscription engines don't offer. Special thanks to Aayush at the Loop team for always finding ways to improve our subscription OKR's.
Thanks a ton for the kind words! We're so glad Loop is helping you achieve your subscription goals. Big shoutout to Aayush—he’s always excited to help teams like yours grow. We’re here for the long run and can’t wait to keep building with you! 🙌 – Team Loop
June 4, 2025
As a headless Shopify store, we needed a subscription solution that could integrate seamlessly with our custom storefront—and Loop Subscriptions has delivered in every way. We use their Storefront and Admin APIs directly, and the flexibility, reliability, and documentation of their platform have made implementation smooth and scalable. What really sets Loop apart is their customer success team. They’ve been incredibly responsive throughout the entire process—from onboarding to optimization. Every question is met with thoughtful, detailed guidance, and it’s clear they’re deeply invested in our success.
Thanks so much for the kind words! We're glad Loop’s APIs and flexibility have been a solid match for your headless setup. It means a lot to hear our customer success team made an impact—we’re always here to support your growth. Excited to keep building with you! 🚀 – Team Loop
June 3, 2025
excellent app - the support team is simply incredible
Thanks a ton for the kind words! We’re so glad you’re loving Loop, and our support team truly appreciates the shoutout. We’re here whenever you need us! 🙌 – Team Loop