All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2025

CS has been great, always willing to help and teach us how to utilize the platform. They take the time to make the program better.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We’re so glad to hear that our customer support has been helpful and that you’re learning how to get the most out of the platform. We’re committed to making your experience even better! Thank you! - Loop team

5 / 5 Share

Aug. 27, 2025

We've been using Loop for a while now, and it’s been exactly what we needed. The platform is easy to use, works smoothly, and makes managing subscriptions simple. Support is quick and helpful whenever we have questions, always providing clear answers and practical solutions right away. Highly recommended.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad to hear that Loop has been a great fit for your needs. It’s awesome to know that our support team has been helpful in resolving any questions you’ve had. We really appreciate your recommendation! - Loop team

5 / 5 Share

Aug. 26, 2025

Legendary service. Legendary app. Absolute BEST in the game. Thank you team!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for the incredible praise! We’re thrilled to be considered the best, and we’re grateful for your support. The team is always here to help, and we’re excited to keep delivering legendary service for you! - Loop team

5 / 5 Share

Aug. 26, 2025

Battled to navigate setup a little, but Loop Support was very helpful and sorted out the issue quickly

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Loop has been great to work with and our assigned CSM has been finding solutions for many of our unique use cases. Highly recommend the app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

That is a fantastic feedback! We’re thrilled to hear that our team has been able to find solutions for your unique needs. Your recommendation means a lot to us, and we’re excited to keep working together! - Loop team

5 / 5 Share

Aug. 25, 2025

I have been a fan of working with Loop for the last 6-9 months. They have strong customer service and I especially like working with their success manager team.

Store

Altenew

Using app

8 months

Total reviews

10

Average rating

4.6

Developer Reply

Yayyy! We’re so glad to hear you’ve had a positive experience with our customer service and success manager team. We truly appreciate your continued trust in Loop! - Loop team

5 / 5 Share

Aug. 22, 2025

Working with Loop has been an absolute joy. Their team is incredibly meticulous, paying close attention to every detail, and their thorough approach has made a real impact on our business. They’ve gone above and beyond to ensure that everything runs smoothly, and their support has been invaluable. Loop has not only made processes easier for us but has also been a true partner in helping us grow. Highly recommend their subscription service to any business looking for reliable and thoughtful support.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We are thrilled to hear your feedback! We’re beyond thrilled to hear that our team has made such a positive impact on your business. It’s been a true pleasure working with you, and we’re excited to continue supporting your growth every step of the way! - Loop team

5 / 5 Share

Aug. 20, 2025

Great app and wonderful support! We've grown subscriptions 30% in the ~7 months we've been working with Loop, and we're only accelerating.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

That’s fantastic to hear! A 30% growth in subscriptions is an amazing result, and we’re thrilled to be part of your journey. We’re excited to see even more success as you continue to grow with Loop! - Loop team

5 / 5 Share

Aug. 20, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Love Loop the team is so proactive and hands on with implementation and helping set us up for success.

Store

WeNatal

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

We’re so happy to hear that the team has been proactive and hands-on in helping set you up for success. We’re excited to keep supporting you! - Loop team

5 / 5 Share

Aug. 13, 2025

We are using LOOP for past few months. Our subscribers have increased by 200+%. Their support is amazing. Always available and happy to help. Just would like to have some flexibility to improve design for customer portal and move widgets around. Overall, highly recommended!

Using app

9 months

Total reviews

4

Average rating

3.8

Developer Reply

That’s incredible to hear – a 200+% increase in subscribers is amazing! We’re so glad that you’re happy with our support. Thanks for your valuable feedback on the customer portal design – we’ll definitely keep that in mind as we continue to improve. Highly appreciate your recommendation! - Loop team

5 / 5 Share

Aug. 12, 2025

Excellent experience with Loop. We seamlessly migrated our subscribers and we have a lot of features to use to retain our customers. Happy with the change!

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

We’re so glad to hear that your migration went smoothly and that you’re happy with the features Loop offers! Retaining customers is key, and we’re excited to see the positive impact on your business. - Loop team

5 / 5 Share

Aug. 8, 2025

Customer support at Loop is excellent. They answer my questions in a timely manner.

Using app

5 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the kind words! We’re thrilled to hear that our customer support has been responsive and helpful. We’re always here whenever you need us! - Loop team

5 / 5 Share

Aug. 8, 2025

Very positive experience with the whole team. Very convenient and constantly being optimized, close support and a lot of options to increase subscription revenue and retention while decreasing the churn rate. I also like the option to include a bundle builder, would definetly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

How lovely! We’re overwhelmed to hear that you’ve had such a positive experience with the team and that the features, including the bundle builder, are helping boost your subscription revenue and retention. Your recommendation means a lot to us! - Loop team

5 / 5 Share

Aug. 7, 2025

Loop has been a great subscription solution for us at Organic Traditions, and the support team has been fantastic in helping us along the way.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We’re so happy to hear that Loop has been a great fit for Organic Traditions! Thank you for the kind words – our support team is always here to help, and we’re excited to continue working with you! - Loop team

5 / 5 Share

Aug. 8, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Loop support was brilliant. The problem was solved in a few minutes, completely hassle-free Thanks to Saurav ( Tech Support) for his skills and speed.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We’re thrilled to hear that Saurav was able to resolve the issue quickly and hassle-free. We truly appreciate your kind words and are always here to help! - Loop team

5 / 5 Share

Aug. 5, 2025

Amazing customer support.

Store

Chuck

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate your feedback! We’re so glad to hear that you’ve had an amazing experience with our customer support. We’re always here to help! - Loop team

5 / 5 Share

Aug. 5, 2025

They have an amazing support team and the app is perfoming really well! :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re thrilled to hear the app is working well for you, and our support team is always here to ensure everything runs smoothly. :) - Loop team

5 / 5 Share

Aug. 5, 2025

We migrated over to Loop from a very subpar subscription management platform. We went through the process and looked at all the big players in the space and landed on Loop - and we've been thankful since that day. Easy migration, actual analytics in the platform that you can make real business decisions off of, and the support is top tier (shoutout to Aayush for being there for my every question and guiding me on the new features!!). They aren't just resting on their current offerings either; they are constantly releasing updates, upgrades, and net-new ways to manage your subscriptions. They are laser-focused on reducing churn, dunning, and increasing LTV by providing you with the exact data and tools required.

Store

heyhair

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We’re thrilled to hear your migration to Loop was smooth, and that our platform and support have made a real impact. A special thanks to Aayush for his guidance! We’re excited to continue helping you reduce churn and increase LTV with our constant updates and tools. - Loop team