Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,190
All reviews
Review RSS Feed
June 3, 2025
Migration from yotpo was really seamless, even though we had quite a number of customisations we needed, and the team were very responsive. So far the apps been performing well, no complaints from customers or our customer care team.
Thanks for the great feedback! We’re glad the migration from Yotpo was smooth and that Loop could handle your custom needs without a hitch. It’s awesome to hear things are running well for both your team and your customers. We’re here to keep it that way! 🚀 - Team Loop
May 30, 2025
Thank you, Loop, for the speedy & helpful support so far !
Thanks so much for the kind words! We’re glad our support has been fast and helpful—just how it should be. Always here if you need anything! ⚡ - Team Loop
May 30, 2025
Really great app and super helpful support team !
Really appreciate your feedback! We're thrilled you're enjoying the app and found our support team helpful. Your success is what we’re here for! 🙌 - Team Loop
May 28, 2025
Amazing value for the money. Versatile software with exceptional onboarding and support. We came to Loop to help us grow our subscription program, and based on early results it's looking like we're going to see substantial growth. 5/5 stars.
We’re so excited to hear about the early growth—and that Loop is adding value from day one! Thanks for trusting us to power your subscription journey. 🚀 - Team Loop
May 28, 2025
I like how they answer to my inquiry. Another good thing is that only one support person are assigned to me and trace back that chat history.
Thanks for the shoutout! We're glad you’ve had a smooth, personal experience with our support—it’s exactly what we aim for. 😊 - Team Loop
May 28, 2025
We recently onboarded with Loop Subscriptions, and the process was impressively smooth from start to finish. The onboarding team was knowledgeable, responsive, and really took the time to understand our business needs. They guided us through every step, from initial setup to customizing our subscription flow, and made sure we were set up for long-term success. The documentation provided was clear, and when we had questions, the team was quick to clarify and offer practical solutions. What stood out the most was how proactive and collaborative they were, making what could have been a complex transition feel seamless. Loop's onboarding process is thorough, hands-on, and genuinely merchant-focused. It’s clear they’re invested in helping brands succeed from day one.
Thank you for the thoughtful feedback! We’re thrilled to hear the onboarding process felt seamless and collaborative—that’s exactly what we aim for. Our team is deeply committed to setting every brand up for long-term success, and it’s great to know that came through. Excited to be part of your journey! 🙌 – Team Loop
May 23, 2025
We had an excellent migration experience! We're so glad we made the switch from Yotpo to Loop—it was absolutely the right decision. While we considered Recharge, there’s really no comparison when it comes to the incredible support we received from the Loop team. From start to finish, the process was smooth, personalized, and stress-free. The UX design is fantastic, and their customer support is truly top-notch. Special shoutout to Adi, who was incredibly helpful throughout the migration process. We highly recommend Loop to anyone looking for a better, more supportive subscription platform!
Wow—thank you for the amazing feedback! We're so glad the migration from Yotpo went smoothly and that Adi and the team delivered a top-notch experience. We’re here for you, always! 💙 - Team Loop
May 22, 2025
Loop is an amazing platform for subscription, it solves a lot of operational challenges and offers a lot of effective features for retention. After implementing those native features, our website saw amazing growth in subscription revenue. Their support and CSM team is super attentive and dedicated, which is a huge plus as well.
Thanks so much! We're thrilled Loop’s features are driving real retention and revenue growth. Our CSM and support teams are always in your corner! 💪 - Team Loop
May 21, 2025
We’ve recently started using Loop, but so far it’s been smooth sailing! 1. There's a ton of inbuilt flexibility for subscription mechanics and automated flows. 2. Backend support from the Loop team has been fantastic 3. Can't stress this enough but value proposition is superb compared to other subscription app alternatives in the market
We’re so glad Loop is hitting the mark for you—from flexibility to support to value. Thanks for choosing us, and we’re excited for what’s ahead! 🙏 - Team Loop
May 20, 2025
AMAZING CUSTOMER SERVICE!!!!
Right back at you—AMAZING customers like you make what we do so rewarding! Thanks a ton! 🙌 - Team Loop
May 15, 2025
What an incredible experience I'm having with the Loop team!! From setup, to helping with issues like integrating with other services, Loop and their amazing staff have gone above and beyond to help me see things all the way through to completion. I would very highly recommend this app, most definitely for the great way it helps keep subscriptions and bundles working in my store - but even more for the really awesome experience I'm having with the team - they really do care and aim to help in every conceivable way. I very much look forward to building and growing my company into the future, knowing that I have the super Loop team in my corner! Thank you guys, you are ALL rockstars!!
Wow—thank you for such an amazing review! We’re beyond grateful to be part of your journey and so glad our team could support you every step of the way. Your energy is infectious, and we’re excited to keep building with you. You’re the reason we love what we do! 🚀 - Team Loop
Oct. 7, 2025
The entire Loop Team has exceeded our expectations, from the onboarding/migration team to our Success Manager, Ayush. They have made the process of switching subscription providers as smooth as possible. Since moving over to Loop, they have helped us out with retaining customers and acquiring new subscription customers. Great team, great product. Highly recommend.
Huge thanks for the kind words! Aadi and Harshit will be thrilled to hear this. We’re so glad onboarding went smoothly and you’re enjoying Loop. 🙌 - Team Loop
May 14, 2025
Promptly located the error I had and escalated it to be fixed.
Thanks for flagging that and for your kind words! We’re glad our team could jump in quickly and get things moving. Always here to help keep things smooth! ⚙️ - Team Loop
May 12, 2025
Great onboarding experience, supported the whole way plus have a Slack channel for help with anything. Simranjeet has been amazing. Was on recharge before and it sucked. This is cheaper and better.
So glad onboarding was a great experience—and that Simranjeet made it even better! Delighted to hear you’re finding Loop more reliable and cost-effective than Recharge. Welcome aboard! 🙌 - Team Loop
May 8, 2025
Switching to Loop has been such a great move for us. They genuinely listen to their merchants, and it shows! We’ve suggested a few small tweaks to make things smoother for our business, and they’ve already implemented them — it’s clear they actually care about their customers. Plus, it’s refreshing not to be upsold on every little new feature. It’s clear they’re focused on making the best subscription experience possible. Their support team is fast, friendly, and genuinely invested in helping us succeed. In addition, they have an amazing Success Team that really helps our business grow, which we are taking full advantage of - 15/10! If you’re looking for a platform that feels more like a partner, Loop is the way to go. Highly recommend!
This means so much—thank you! We’re thrilled to be seen as a true partner and not just a platform. Your feedback drives us, and we’re so glad the team could make a real difference. Let’s keep growing together! - Team Loop
May 2, 2025
The app itself is great, functionality is perfect and reporting is great. And then they have superstar support. Possibly the best and most attentive support I've ever received from an app. The team have been so incredibly helpful and speedy with everything from set-up to customisation and integration. Can highly recommend!
We’re blown away by your feedback—thank you! It’s amazing to hear Loop is delivering on both functionality and support. Our team works hard to be attentive and quick, so it means a lot to see that recognized. 🙌 - Team Loop
May 1, 2025
Fantastic app and customer service!
Thanks so much! We're thrilled to hear you're loving both the app and the service. That’s exactly the experience we aim to deliver. 🚀 - Team Loop
April 30, 2025
Love the app and the support!
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and our support. Your satisfaction is our top priority, and we’re always here to assist you.🙏 - Team Loop
April 30, 2025
Great app + great support. Cant reccomend highly enough!
Thank you for the amazing review! We’re so glad to hear that you love the app and our support. Your recommendation means the world to us, and we’re always here to help you grow your business! - Team Loop
April 25, 2025
We have rapidly growing B2B categories and needed a way to encourage subscriptions amongst our customers, who are mostly business owners. Moving over to Loop was the best decision I have made in a long time. The platform is robust, beautiful, and flexible, and the migration process of existing subscriptions was smooth. Also, the available out-of-box integrations for loyalty programs are also more than sufficient. The support team is very attentive and supportive. Shoutout to Shivam for a spectacular onboarding and a wonderful integration process.
Thank you so much for your thoughtful and detailed review! We’re absolutely delighted to hear that Loop has been such a great fit for your growing B2B categories. It’s fantastic that the migration and integrations went smoothly, and we’re so glad to know our support team, especially Shivam, made the experience even better. We’re committed to helping your business thrive and are always here to assist you as you continue to grow! - Team Loop