Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
378
chart
#2,607
All reviews
Rating Breakdown
Review RSS Feed
Jan. 11, 2024
Nice app. The set up didn't complete automatically but their customer support were very quick and efficient at sorting the matter. I look forward to using the app for my new subscription box.
Thanks for taking the time to leave a review, Team Skein Queen! It's great to hear that our customer support team was able to quickly resolve the setup issue for you. We're excited that you're using Loop for your new subscription box venture! If you need any assistance or have questions as you move forward, don't hesitate to reach out. Best of luck with your subscription box journey, and we're here to support you every step of the way! 🚀📦
Jan. 9, 2024
Switched over to loop a few months ago and I am very happy with the app. The customer service is amazing and it is really user friendly.
That's awesome to hear, Team Bizzybcrafts! 😊 Glad you're loving Loop and finding it easy to use. Our customer service team will be over the moon to know they've been a big help. If you have any ideas, or questions, or want to chat about how we can make the app even better for you, feel free to message us anytime. Thanks a bunch for being part of the Loop family! 🌟
Jan. 2, 2024
Solid app. Only using it for the build-a-box feature, so I can't speak to the "regular" subscription features. But I looked at most of the available subscription apps that offer build-a-box features standard, and this one works for me so far. More importantly, they have have been super-responsive from a support stand point. Fixing bugs I find during testing, adding small features, etc. And for the price, it's a solid choice.
Thanks for the kind words, Team Salty Buns! Really happy to hear you're liking the build-a-box feature and our support. If there's anything else you need, just give us a shout. We're always here to help! Cheers, Team Loop
Jan. 31, 2024
Loop helped me out when I needed help installing the widget on my website. Now I just need to see how the offer converts over the next. Update: Loop helped me keep the app affordable to keep forever!
Using app
About 2 months
Total reviews
5
Average rating
4.6
Hi DPG Bookstore, We greatly appreciate your time and effort in providing a rating for our App on the Shopify App listing page. As a merchant-centric startup, we strive to offer a 5-star and beyond customer experience Your feedback is invaluable to us, and we'd be really grateful if you could share your insights and suggestions on how we can improve our app and support to earn that 5-star rating. If you are open to discussing this further or have specific areas you'd like to address, I will be more than happy to arrange a call. Here's to great times together! 🥂 Team Loop
Dec. 20, 2023
Thanks a ton for the 5 star rating, Tallow! 😊 We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears! Here's to great times together! 🥂 Team Loop
Dec. 7, 2023
Great app and service team was helpful in installing it!
Thank you so much for your kind words, Team Bursera! 😊 We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears! Cheers to a great experience together 🥂 Team Loop
Dec. 6, 2023
We were impressed by the onboarding experience with Loop. There was clear communication and attention to detail throughout the migration process, and everything went smoothly according to plan. We have only been on Loop for a short time, but so far, we have been delighted with the functionality and features compared to our previous subscription service.
Thank you so much for your kind words, Mandy! 😊 We're absolutely delighted to hear that you're enjoying the app and that our service team could assist you smoothly with the installation. Your positive experience is exactly what we strive for. If there's anything else you need or any feedback you'd like to share, please do let us know. Cheers to a great experience together! Regards, Team Loop
April 18, 2024
Thank you for your help and understanding of our concerns and good communication.
This just made our day! Thank you for the kind words and shout-out, Team Hirsch Organic. We are going to frame this one in our office 🙂.
Nov. 28, 2023
I made the switch to Loop from recharge and couldn't be happier! The migration and integration process was smooth, simple, and had me live within a couple of weeks. Loop does all the heavy lifting and makes getting started a seamless process. The platform is intuitive, much easier to use, and offers more functionality than recharge. The customer service is top notch (seriously, so awesome). I ran into a snag trying to figure something out in my theme and they jumped in and had it done within a couple of hours. Now to the best part. During the sales process they recommended that I start in the Growth Plan (less expensive) until my subscription revenue justifies upgrading to the Enterprise Plan. The team at Loop is interested in my long term success as well as a long term relationship. This is the opposite of what I experienced at recharge and I'm so happy to be partnered with an ethical company that holds high standards.
Thank you for the kind words and shout-out, Team Rootless Coffee 😊 This review just made our day! Such details! This makes us stronger, inspired and gives us more energy on our mission to make the most user-friendly subscriptions app for the community 💪🚀 Cheers to the start of an amazing journey together 🥂 Team Loop
Nov. 26, 2023
I had an issue with how the app installed and I reached out for assistance. Not only did they help fix the issue, they jumped on a call with me to go over things to ensure I knew how to best utilize their app! Amazing service and great attention to detail for helping!
Thank you for the kind words and shout-out, Team Quilt Basket Coming :) We always here to help you for any kind of assistance 😇 Feel free to message us for any kind of doubt or support 😊💪 Cheers, Team Loop
Nov. 24, 2023
This app is incredibly flexible for what we need. We use it for wine club subscriptions and it works wonders. I also want to thank the team for helping us migrate our subscriptions from Squarespace into Loop on Shopify, they were patient and helpful despite our small amount of migrations.
Thank you for the kind words and shout-out, Team Batch Mead 😇 We are very happy and excited that you decided to choose us as your subscriptions growth partner during your migration to Shopify from Squarespace 🚀 Always here to support for any query and doubt 💪 Cheers 🥂 Team Loop
Nov. 23, 2023
Great app, user friendly and always someone there to help!
Thank you for the kind words and shout-out, Team Odeliya Probeauty :) We are super excited and happy to have you onboard! Thank you for choosing us as your subscriptions growth partner 😇 Cheers🥂 Team Loop
Nov. 23, 2023
Great app. We have used it for about 6 months now. No complaints!
Thank you for the kind words and shout-out, Team Presto Coffee Roasters :) 6 months working with your team has been amazing 🚀 We are always a message away if you need help with anything else 😇 Cheers, Team Loop
Nov. 22, 2023
We are excited to continue our journey with Loop Team. We have started working together this year and had some bumps along the way. But with their sincere efforts and consistency, we were able to clear any obstacles and move forward together. Atul in Customer Support is best at what he does and does his role with immense passion and dedication. We are glad to work directly with him for our account needs. He has made every effort to make us feel comfortable on the Loop platform and strategically yet patiently resolved issues as they came. Best Regards - Protein Chefs Team
Thank you for the kind words and shout-out, Team Protein Chefs! (during such a busy time) This made my day :) Always here to support our merchants 😇 Cheers 🥂💪 Atul and Team Loop
Nov. 21, 2023
Exceptional support! I encountered a layout issue, and the team promptly connected to my store and efficiently implemented the necessary adjustments on their own. I would highly recommend their services!
Thank you for the kind words and shout-out, Team Revive 🙂 Happy to help you with your issue :) Always a message away if you need help with anything else during BF/CM or even after that 😇 Best wishes for BF/CM 🚀 Cheers, Team Loop
Jan. 31, 2024
We 100% recommend them for D2C subscriptions. Features 4.75/5 Customer support 5/5 Problem solving speed 5/5 UI 5/5
Thank you for the review, Team Dunatura :) Super excited that you chose us as your subscriptions growth partner 🚀. Very happy to have you onboard 💪 Cheers, Team Loop
Nov. 15, 2023
Really good platform We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us! Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!
Thank you for the kind words on our customer portal and shout-out, Team oneselfwellbeing :) We are super excited that you choose us as your subscriptions growth partner and decide to migrate 🚀. Always here to help our merchants. Just one message away for any sort of help :) Cheers 🥂 Team Loop
Nov. 8, 2023
The LOOP team has been incredible every step of the way! They've helped us with everything from simple questions to complex integrations and customizations. We look forward to fully maximizing the potential of the LOOP app and we're confident they will be there to help us!
Thank you for the kind words and shout-out, Team PHARMALYNK! Super excited to have you onboard and helping you reach the maximum potential of your subscriptions growth 🚀. Yes! We are always a message away. Cheers, Team Loop
Nov. 7, 2023
Loop is fantastic. It has allowed us as a new business to integrate subscriptions into our store and provide our customers with a Shop on demand experience. We have had our issues with setting things up, but at no fault of Loop and Varun was fantastic in supporting us on an urgent widget fix due to a theme update. Everyone at Loop is ready to assist and they truly care about us business owners. Thank you, great app, incredibly easy to use, fantastic for new businesses with smaller budgets. Thank you
Thank you for the kind words and shout-out, Team FLAGSHIP NUTRITION™ 😊 We are super excited and happy to have you onboard 💪 We truly care about our customers and D2C business owners. Always a message away for any help :) Cheers, Team Loop
Nov. 6, 2023
Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.
Thank for the kind words and shout-out, Team Spice Club 😊 We are super happy and excited to have you on board 💪 Together we are going to take subscriptions to the next level 🚀 Cheers 🥂 Team Loop