Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
378
chart
#2,607
All reviews
Rating Breakdown
Review RSS Feed
Nov. 3, 2023
Excellent customer service, going above and beyond the call of duty. It's a brilliant app that does what it says on the tin—a straightforward interface and clean UI and UX. The widget is neat. Keep up the good work, guys!
Store
My Store
Using app
2 days
Thank you for the kind words and shout-out :) Always here to help 😇 Cheers, Team Loop
Nov. 2, 2023
Easy setup and the support team has been fantastic. We did have an issue with the automatic widget installation, but Atul and his team were fast to respond and fix the issue. Highly recommend.
Thank you for the kind words and shout-out, Team Better Coffee Filters :) We are very excited that you chose us as your subscriptions growth partner 💪 Happy to have helped you with widget installation. Always a message away for any type of assistance 😇 Cheers, Atul and Team Loop
Nov. 1, 2023
Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.
Thank you for the kind words and shout-out, Team ISOVive 😇 We are very happy that you migrated to Loop. Super excited to have you on-board. Yes! We have built the product based on feedback from the community on what was missing in previous solutions and the current ecosystem. We take customer feedback very seriously and prioritize our roadmap accordingly 💪 Always a message away if you need any help :) Here's to more subscription growth and retention campaigns 🥂 Cheers, Team Loop
Nov. 1, 2023
Great App and great Support. Thank you Atul and Tandra for your amazing help. Best regards
Thank you for the kind words and shout-out, Team Miralina's Halal Sweets 😇 Excited to have you on-board. We am ver happy that we were able to assist you with all your queries :) Cheers, Atul, Tandra and Team Loop
Nov. 1, 2023
Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!
Thank you for the kind words and shout-out, Team Tom Tasy AG 😇 We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :) We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set. Cheers, Atul and Team Loop
Oct. 27, 2023
This is the best subscription app I've come across. The bundle works great and it allows customizing to match your theme through a little bit of coding. I had a few specific requirements and the team at Loop were so helpful in solving them. I'm looking forward to being a long time user of this application!
Thank you for the kind words and shout-out, Team Care Package Kitchen! We are super excited to have you on board! So happy that you loved our bundles! We love feedback from our customers and that's what makes our practical for the modern D2C brands. Can't wait to run exciting campaigns with your team 🥂 Cheers, Team Loop
Oct. 23, 2023
Very good support by a motivated team
Thank you for the kind words and shout-out, Team xactnutrition 😇 We are very happy that you chose us as your subscriptions growth partner! Excited about future subscription acquisition and retention campaigns 🚀 Cheers, Team Loop
Oct. 21, 2023
TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop
Thank you for the kind words and shout-out about our service and support, Team Skinesa 😇. Great start to the week! We are super happy and excited that you chose as your subscriptions growth partner 💪 We have designed our widgets so that they have minimal impact on the loading speed of the store :) Cheers, Team Loop
Oct. 18, 2023
Very responsive and helpful in our migration process. The app has some great features!
Thank you the kind words and shout-out, Team Rise Coffee! 😇 We are very excited and happy that you decided to migrate to Loop 🚀 Can't wait to run some exciting retention and subscription growth campaigns with your team. Cheers, Team Loop
Oct. 17, 2023
I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service! From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store
Thank you for the kind words and shout-out, Team Cross Roots Juice! We are super excited to have you on board! We are very happy that you decided to choose us as your subscriptions app over others 🙂 🚀💪 Here's to some amazing subscription growth campaigns together 🥂 Cheers, Team Loop
Oct. 17, 2023
Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone. This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.
Thank you for the kind words and shout-out, Team Dream Recovery! This review made our week 🚀 We are so happy that you chose us as your subscriptions growth partner 💪 Feel free to ping us anytime with your questions :) Cheers, Team Loop
Oct. 16, 2023
I've had a long lasting issue with shopify shipping rates and Atul was the best! He helped and supported me where he could and no solution was never the answers. Thanks to him I could solve the issue and I'm so happy that his determination was always positive, fast and communcative. Many thanks and I can just recommend it!
Using app
3 months
Total reviews
1
Average rating
5.0
Thank you for the kind words and shout-out, Team GLOW Superfoods 😊 We are very happy that you chose us as your subscriptions growth partner 💪 Always a message away to help you with any sort of question or doubt. We believe in going above & beyond in service to our merchants 🚀 Cheers, Atul & Team Loop
Oct. 16, 2023
Service is 100 stars! Since migrating from Recharge app, subscriptions are up 46 percent in two weeks. I love this app, and the team are amazing. Thanks guys, have been wanting to move for a long time, Im really glad I did.
Thank you for the kind words and the shout-out, Team Wholistically Healthy! This review made our day! We are very excited that we were able to help you with your subscriptions growth 🚀 Super happy that you decided to make the switch 😊 We are always a message away to help you with anything :) Cheers, Team Loop
Oct. 12, 2023
So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.
Thank you for the kind words and the shout-out, Team datebettersnacks :) We are so happy that you chose us as your subscriptions growth partner 🚀 Super excited to work with you all for future subscription growth and retention campaigns 💪 Cheers, Team Loop
Oct. 12, 2023
I was implementing a subscription option for the first time on my website and tried 3 different apps to see how they work. I decided to go with Loop because 1) the design seemed to be the nicest 2) I saw that other customers were saying great things about the customer service. Loop team (Manan) was assisting me and helped me tremendously to install the widget on my website. I had some technical issues with my Shopify theme and he figured it out and helped me the same day. The communication was quick therefore I didn't waste any time waiting for the implementation. Definitely recommending Loop!!! :)
Thank you for the kind words and shout-out, Team Le NUAGE :) Yeah we have used Polaris to design our app- That's why it looks nice 😊 More updates in design coming soon 💪 We are very happy that you decided to start your subscriptions journey with us 🚀 We are always a message away for any sort of assistance :) Cheers, Manan & Team Loop
Oct. 4, 2023
Can't recommend enough, they were so helpful when we were switching over from Bold Subscriptions. Bold made it almost impossible to leave on purpose, and Loop saved the day! They were able to handle migration end to end without all of the manual inputting that Bold said we would have to do. Bold said we'd have to add each one of our subscribers one by one and there was "no way" for them to help us otherwise. Do not use Bold. Use Loop. Their team is professional and quick to respond, and so helpful. The app has all of the customizations we need and so far, it's been an absolutely wonderful decision to switch over. Thank you Loop!
Thank you for the kind words and shout-out, Team BRASSYBRA We are so happy that you decided to switch and chose us as your subscriptions growth partner 💪🚀 Always here to help you for any thing :) Cheers, Team Loop
Sept. 27, 2023
The software is working great, and the Loop support team did a fantastic job at leading and assisting with the transition!
Thank you for the kind words & shout-out, Team North Canna Co! We are very happy that you chose us as your subscriptions growth partner 🚀 Super excited to work with you on new campaigns to increase subscription and reducing churn 😊 Always here to support you 💪. Cheers, Team Loop
Sept. 22, 2023
Loop has been great to manage subscriptions and retain customers for our company. The support is amazing as well! Highly recommend.
Thank you for the kind words & shout-out, Team Sprigs Life! We are very happy that you chose us as your subscriptions growth partner 🚀 Super excited to work with you on new campaigns to increase subscription and reducing churn 😊 Always here to support you 💪. Cheers, Team Loop
Sept. 15, 2023
Amazing app and customer service. Super happy with it!
Thank you for the kind words and shout-out, Team Get Into The Limelight 😊 We are so excited that you chose us as your subscriptions growth partner 🚀 Always just a message away :) Cheers, Team Loop
Sept. 11, 2023
Loop Subscriptions went above and beyond expectations in helping migrate our subscriptions from Stripe to Shopify. Their migration and support team was prompt, professional, and persistent in helping us through some tricky technical issues. They made the subscription platform transition as seamless as possible.
Thank you for the kind words and shout-out, Team Happy Baston :) We are so happy that you liked our platform 😊 We are very excited to have you onboard 🚀 Thank you for choosing us as your subscriptions growth partner 💪 Cheers, Team Loop