Loop Subscriptions App
Loop: Shopify Subscription App for Growing DTC Brands
Rating
5.0
feedback
559
chart
#2,190
All reviews
Review RSS Feed
April 23, 2025
Pretty solid subscription tool! Lots of customization options.
Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the customization options. We’re always working to make Loop more flexible and powerful to meet your needs. Feel free to reach out if you ever need any assistance! - Team Loop
April 17, 2025
The LOOP team provided an exceptionally prompt and effective response. Their solution addressed my issue completely, and the process was seamless.
Thank you for your kind words! We’re so glad to hear that our team could resolve your issue quickly and effectively. Your satisfaction is our priority, and we’re always here to ensure a seamless experience for you. - Team Loop
April 9, 2025
Loop has been a blessing for our business. They were able to help us create a very custom solution for our membership program, that also includes a subscription element. Memberships are our secondary product, and their system has driven a massive improvement in LTV and the offering has boosted our AOV. Loop's customer service is Amazonesque, they have a high attention to detail, quickly solve issues, and I mean quickly (within minutes). We spoke to many of their competitors and no one comes close to their way of doing business. Cheers to the Loop team. I wish all my partners were like them!
Thank you so much for your incredible review! We’re beyond thrilled to hear how Loop has contributed to boosting your business, LTV, and AOV. It’s fantastic that our custom solution for your membership program has made such a positive impact. We take great pride in providing fast and detailed support, and we’re so grateful for your recognition. Your words mean a lot to the entire Loop team, and we’re excited to continue supporting your growth! Cheers to a long partnership! 😇 - Team Loop
April 8, 2025
We’ve been using Loop Subscriptions for our multiple brands, and it’s been a great experience. The custom flows and customer portal make it super easy for our subscribers to manage their orders, which is crucial for a wellness brand like ours. Loop’s cancellation flows and analytics have helped us improve retention, and their support team is always quick to assist. If you're on the fence about which subscription app to go with, We highly recommend giving Loop a try. It’s powerful, easy to use, and backed by a team that genuinely cares.
Thank you for the amazing review! We’re so glad to hear that Loop has been a great fit for your wellness brands and has helped improve retention. It’s fantastic that the custom flows and analytics are making a difference for you and your subscribers. We truly appreciate your recommendation, and we’re always here to support you with any future needs. Cheers to your continued success! - Team Loop
April 8, 2025
April 2, 2025
Amazing app. Support is first class. Surbhi is the best
Thank you for the great feedback! We're thrilled to hear you're enjoying the app and that our team — especially Surbhi — has made a strong impression. Providing top-tier service and a reliable experience is our priority, and your kind words mean a lot to us. - Team Loop
April 1, 2025
We've been using Loop Subscriptions for several months now, and it has completely transformed the way we manage our subscription business. The app is intuitive, flexible, and packed with features that make recurring revenue easy to scale—whether you're just getting started or already running a mature subscription model. But what truly sets Loop apart is their incredible customer support. I want to give a special shoutout to Saksham, who has gone above and beyond to help us with every single question, customization, and hiccup along the way. His responses are lightning fast, thorough, and always solution-oriented. It's rare to find this level of dedication and genuine care in a support team. From onboarding to advanced setup tweaks, the team has made us feel fully supported every step of the way. Highly recommend Loop to any brand looking for a robust, reliable, and well-supported subscription solution. Thank you!
Thank you so much for the glowing feedback! We’re thrilled to hear that Loop has transformed your subscription business. It’s fantastic to know that our app’s flexibility and features have helped you scale with ease. A big thank you to Saksham for going above and beyond in supporting you—your recognition means a lot! We’re proud to be a part of your journey and will continue to provide the best support as you grow. - Team Loop
March 28, 2025
The Loop platform and the team is absolutely one of the best subscription platforms out there. The value in the features they provide is unmatched. They go above and beyond with their support, and quickly reply to any issues that come up. Love these guys.
Thank you for the amazing feedback! We’re thrilled to hear that you’re enjoying the platform and our support. We strive to provide exceptional value, and it’s great to know that our team has been able to assist you quickly and effectively. Your support means the world to us, and we’re here for you every step of the way! - Loop Team
March 27, 2025
March 27, 2025
Loop meets our needs to perfection - and the support is amazing as well. We had a single question and within 5 minutes everything was running smoothly because of Aastik's help
We appreciate the kind words! We’re so glad to hear that Loop is meeting your needs perfectly. Aastik will be thrilled to know that his support made such a positive impact. We’re always here to help and ensure everything runs smoothly for you! - Loop Team
March 25, 2025
We switched to Loop several months ago after being with another subscription platform for a couple of years (and had one issue after another..) and we are SO happy with Loop! Migration and onboarding process was delivered in an exceptional manner from all the Loop's team members involved which we are very thankful for. Customer service - attention and speed of reaction to all the requests we had so far is really top-notch. App's interface is SUPER user-friendly for both - customer and our (admin) sides. Highly recommend!
Thank you for sharing your experience! We’re so happy to hear that making the switch to Loop has been a positive change for your business. We’re proud of our team for making the migration and onboarding process as smooth as possible, and it’s fantastic that you’ve found both the interface and customer service top-notch. Your recommendation means a lot to us, and we’re here for you as you continue to grow! 🙌🏻 - Loop Team
March 24, 2025
Loop Subscription did a great job. The service is wonderful.
YAY!!! Thank you for the kind words! We’re so glad to hear that you’re enjoying the service. If you ever need assistance, we’re always here to help!😊 - Loop Team
March 22, 2025
Fantastic subscription app! We use this app to run all of our subscriptions - we use it for product swaps, upsells, and free gifts each month. Very easy to use and to set up. We were previously using Seal Subscriptions and the white glove migration from there was seamless (thanks to the Loop team). Now, we've been with them for over 6 months and we have monthly team meetings with Aayush, our account representative. He brings data on our account each month and ways we can improve. Super helpful!! We also have a dedicated Slack channel with their team for quick service if there is ever a bug. The only thing we wish they had is a better integration with Pagefly and a way to block cancellations for the first X days of a subscription. That would be a game changer for our brand to protect against customers who buy then cancel right away.
It’s fantastic to hear that Loop has been such a great fit for your subscription needs! We’re so glad the migration process was seamless and that our monthly meetings with Aayush have been helpful in optimizing your subscription strategy. We also appreciate your feedback on the Pagefly integration and cancellation protection—these are definitely areas we’re looking into for future improvements. Thank you for your continued trust in Loop, and we’re excited to keep supporting your business as it grows! 🙌🏻 - Loop Team
March 24, 2025
ReStockIt has been very pleased with the functionality of Loop Subscriptions and the support provided by the Loop Team. They continue to make improvements to their solution, and listen to the needs of their partners.
Thank you for your kind words! We’re so glad to hear that you’re pleased with both the functionality of Loop Subscriptions and the support from our team. We’re always committed to improving and evolving based on the feedback from our partners. We look forward to continuing to support your growth! - Loop Team
March 21, 2025
Loop has been fantastic. When we decided to go headless, we searched for a subscription service with a robust API, knowing we had big plans. Loop has exceeded our expectations. Their customer service is outstanding, and their tools are state-of-the-art. Recently, I built an entire headless frontend, and when a customer checks out, I can use a single placeholder product, tap the Loop API to turn it into a bundle, and even adjust the subscription start date, among other features. Our success manager works US hours and is incredibly helpful and resourceful. Loop empowers its team to assist customers in completing critical projects consistently and on time. I highly recommend checking them out. We did, and we’re thrilled with the results—we’re here to stay.
Loop has been fantastic. When we decided to go headless, we searched for a subscription service with a robust API, knowing we had big plans. Loop has exceeded our expectations. Their customer service is outstanding, and their tools are state-of-the-art. Recently, I built an entire headless frontend, and when a customer checks out, I can use a single placeholder product, tap the Loop API to turn it into a bundle, and even adjust the subscription start date, among other features. Our success manager works US hours and is incredibly helpful and resourceful. Loop empowers its team to assist customers in completing critical projects consistently and on time. I highly recommend checking them out. We did, and we’re thrilled with the results—we’re here to stay.🙂 - Loop Team
March 20, 2025
We've had a great experience with Loop Subscriptions! The app itself is well-designed, easy to use, and provides valuable data that helps us manage and optimize our subscription program. The analytics and insights have been particularly helpful for understanding customer behavior and retention. Beyond the functionality, their customer service has been outstanding—responsive, knowledgeable, and always willing to help. Anytime we've had a question or needed support, their team has been quick to assist. Highly recommend Loop Subscriptions to any business looking for a reliable and feature-rich subscription management solution!
Thank you so much for the wonderful review! We’re thrilled to hear that Loop has been a great fit for your subscription program and that the analytics and insights have been helpful in optimizing your business. It’s fantastic to know that our customer service has met your expectations. We truly appreciate your recommendation and are always here to support your continued success! - Loop Team
June 4, 2025
Amazing support & great app! thanks you so much Kritika We've been using Loop and are very happy with the app so far — it’s intuitive, works smoothly, and brings real value to our store. What really stands out is the incredible support team. Special thanks to Kritika for her responsiveness and patience — she made everything super easy. Even when we had specific design needs for the widget, the team stepped in and made custom adjustments for us. Highly recommend Loop to any Shopify store looking for a reliable return experience!
Thank you so much for your wonderful feedback! We’re thrilled to hear that both the Loop application and Varun’s support have made such a positive impact. We’re proud to offer a solution that combines powerful features with top-notch service. Your recommendation means a lot to us, and we’re always here to assist whenever you need! - Loop Team
March 19, 2025
I haven’t tried every subscription app out there, but I’ve used one of the big names, and it was a frustrating experience. I couldn’t even get started because the app was so difficult to customize, and their support was lackluster—like many SaaS companies, they were attentive until I signed the contract, and then their responsiveness dropped off a cliff. That wasn't the case with Loop. Their team stuck with me through two months of full customization, which included a major overhaul to accommodate a special bundle offer we wanted to run. Their customer success team was incredibly responsive and helpful every step of the way. If you don't need to do anything special/unique/different then your startup time should be way shorter - probably just a week or so. I was especially impressed with Loop’s API hub, which allowed us to create a fully tailored solution for our unique needs. Fast forward 10 months, and the app is running smoothly. Good ecomm SaaS apps are hard to come by, but Loop is one of them.
We really appreciate your thoughtful review! We’re so glad Loop could provide the customization and support you needed for your special bundle offer. It’s great to know that the API hub helped you create the perfect tailored solution. We truly value your feedback, and we’re excited to continue supporting your success! - Loop Team
March 19, 2025
So impressed with Loop subscriptions and all of the amazing support and customer service. They were a brilliant help getting us launched and if i've ever encountered a problem they are always on hand on live chat and reply instantly. I would not hesitate to recommend this service to anyone
Thank you for the fantastic feedback! We’re delighted that you’ve had such a positive experience with Loop and that our customer service has been able to assist you promptly. We’re committed to being there whenever you need help, and we’re so grateful for your recommendation! - Loop Team