SC Loyalty Rewards
SC Loyalty Rewards - Boost Engagement & Sales
Rating
4.4
feedback
174
chart
#1,836
All reviews
Rating Breakdown
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Oct. 4, 2024
Oct. 2, 2024
This app is excellent and brilliantly priced for online. BUT it is useless for POS as the POS integration only works on the most expensive tier. As a small shop we can't justify this, and it makes no sense at all when other loyalty programs with far more features provide POS at all their pricing tiers for far far less price. We would have bought it immediately, in fact I only found the lack of POS integration when i went to purchase and look at how to add it to the POS app. I do not understand why not include POS at all paid tiers, as you are still talking about pricing based on number of orders whether its online or in store. Looks like I am back to the drawing board finding a fairly priced simple loyalty plugin for a small store that support POS.
Aug. 14, 2024
Increíble! Tarik nos respondió todas nuestras preguntas, es muy fácil de configurar. Lo recomiendo 100%.
Aug. 3, 2024
Fits into my site perfectly. Struggled at one part to set it up and Nitesh, the customer service assisting me, was very helpful and quickly set up the last part needed for this amazing app!
Aug. 1, 2024
Using the basic features of this app is enough to get our membership started, but would be great if customers could select their coupons at checkout instead of copying the code beforehand. A big plus is that customer service is quick to respond!
Aug. 1, 2024
It's easy to set up and flexible plans available. Customer service assistance is easily reachable if assistance is required. Special thanks to Nitesh for helping!
July 12, 2024
Tarik was quite good at getting me to fix up my setup so that my clients could enjoy their loyalty points! He was helpful, patient & encouraging. The Loyalty App not works PERFECTLY & I'll be promoting it to our clients as I personally always enjoy using loyalty points with ease. Now I'll have happier clients :) Thank you Tarik! Cheers, Cydney
July 4, 2024
I had a question about upgrading my program and customer service was quick, gave me more details about the program and assisted me with how to make sure it was showing up on my site just like I wanted it to! 10/10!
May 30, 2024
I have been able to turn my idea of a perfect loyalty program into reality with this product. Only now I'm able to reward my most loyal customers and show appreciation for trusting my brand.
May 28, 2024
We have been overcharged by hundreds of dollars for several months and when we brought this to the attention of the developers, we were offered a partial discount for one month! Recently, we discovered that this app has changed their pricing structure and significantly reduced their monthly fees (hundreds of dollars less) however, because we were already a customer and were paying the higher fees, they continued to bill us and didn't bring to our awareness the changes. We were paying over $360/month and with their new pricing the cost was reduced to $39! They made the changes in February and have billed us over $1000 between then and now when we should have only been billed $156. When I discovered this, and brought it to their attention, I was simply told that they had made some changes and offered a credit of $167, less than half of one months subscription that we paid! We have been using this app for 4 years. It was very expensive but we initially used it because it was the only one that was compatible with another app that we had. This is a very basic loyalty app with limited functionality. Now that we have the ability to move to another loyalty program, we will switch. I feel like they have no loyalty to their customers, after over 4 years and many thousands of dollars, they wanted to continue to rip us off and not tell us that they had reduced the cost. Beware using this app, there are much better options available.
May 22, 2024
This app is outstanding! It's very user friendly once you get the hang of it, and you can customize so much to really match your brand. Customer service is top notch...especially Tarik!!! He deserves a raise! =)
April 29, 2024
Amazing App, it does exactly what we need. Customers are happy with the ease of collecting and using their points. Customer service is also on point as well. this is the best Loyalty app I've used for Shopify.
March 29, 2024
A few teething problems with the app working as set up, and then not. But all issues have been resolved and I like the app. I would like an automated email relating to the customer tiers, but other than this everything is now good.
March 24, 2024
Features interessanti, possibilità di traduzione dell'app e delle notifiche solo con piano a pagamento. Una volta installata e fatto l'abbonamento pro scopro un problema con il widget vetrina per la versione mobile. Scrivo all'assistenza per capire quale fosse il problema, mi viene detto che devono indagare più a fondo per capire il problema e che si faranno sentire loro una volta risolto. A distanza di 3 settimane nessuna novità, ho scritto nuovamente all'assistenza e mi è stato detto che stanno ancora indagando... sconsiglio
March 20, 2024
This app is amazing! Using for 4 months now. I was able to migrate my loyalty program from Lightspeed and everyone - thousands of customers - was able to keep their rewards AND continue to earn rewards at the same rate with just a change of terminology - instead of cash back it is now points - but the value is the same (because I set it to the value I desired.). Recently we had a challenge with it where it stopped loading on shopify POS. The customers were still able to earn points but we could not apply them to a sale in person. The Team at SC Loyalty got right on it and emailed me regularly through the process until it was resolved. So grateful they were so responsive and that my customers are once again satisfied. Thank you Shop Circle Loyalty!