SC Loyalty Rewards
SC Loyalty Rewards - Boost Engagement & Sales
Rating
4.4
feedback
174
chart
#1,836
All reviews
Rating Breakdown
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Jan. 18, 2024
This app is a great one for stores starting out! Has great support and great functionality including promotions!
Jan. 7, 2024
SC Loyalty Rewards & Referrals is an exceptional plugin for Shopify, elevating the shopping experience to new heights. Its seamless integration allows for a sophisticated and user-friendly loyalty points system, enhancing customer engagement. The plugin offers versatile options for earning and redeeming points, making it an invaluable tool for building customer loyalty. Its referral system is remarkably intuitive, encouraging word-of-mouth promotion effectively. The customization options are vast, enabling brands to align the plugin with their specific aesthetic and ethos. Moreover, the analytics provided are insightful, aiding in understanding customer behavior and refining marketing strategies. SC Loyalty Rewards & Referrals stands out for its reliability, ease of use, and the profound impact it has on customer retention and satisfaction.
Oct. 11, 2023
we migrated to shopify 2.0 site, but the Bold Loyalty Points + Rewards widget didnt make it over. A little confusion, and a few days later, Deelen was able to get us up and running again. Thank you Deelen for your excellent work!
Using app
Almost 3 years
Total reviews
5
Average rating
4.8
June 15, 2023
Very good! Ended up getting my problem solved. The team was very helpful. Our customers love this rewards application. Thank you so much.
Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success. Should you need any help, feel free to reach us back. Have a lovely day, Customer Success Team I Shop Circle
April 6, 2023
Great app that our customers love! It's a nice way to give back to regular customers and remind customers to keep coming back.
May 13, 2022
Great app for our rewards program. Jeff provides great customer service and quickly resolved my inquiry!
Jan. 4, 2022
I’ve used this app for a while and it’s fairly decent for what it does. But In the past 2 months there’s a bug in the app that causes some features to be missing such as entering birthdays and claiming points. Since that’s the whole point of a loyalty programme. When sent a ticket, I was told I would be given an update but I was not. I asked for an update a few days ago and was told “we have been closed for holidays”. It seems bold took the whole month of Dec off or something because the problem was before this and nothing has been changed. To pay $30 a month to have it not working properly or worked on is low key a scam. I wouldn’t recommend installing the app until it’s fixed. It’s going to be very hard for me to change app so I’m giving it more time. I will update if there’s any improvement.
Oct. 14, 2021
App does not allow you to manage customer points effectively or even extract your own customer data - after being charged over $500 in one month because they had counted EVERY single customer EVER sent points (it is automatically sent to every customer and therefore counted) i asked to extract my data - almost 3 weeks later I still cannot access and they are not sending to me either - excuse after excuse - very angry about this and cannot believe Shopify support this
Feb. 17, 2021
Worked well until I paused my store. After: client accounts were jacked and Bold won't help restore.
Feb. 1, 2021
I had an issue with customers being able to redeem points and it did take a few days to resolve the issue due to delays in response to my emails but Michelle was very helpful and helped me through it in the end. I do think response time could be better improved.
Thank you for your review. We are so happy that Michelle was helpful, we are always working on improving our response time your feedback is very important to us!
Feb. 1, 2021
I used the app to get help with Bold Loyalty app. Michelle was very helpful and got back to me quickly.
Thank you for your review. We are so happy that Michelle was helpful, thank you for choosing Bold!
Jan. 4, 2021
Cannot even pass through the set up process. It loops back to "Accept Terms and Conditions" even when these are accepted at the start. Continual loop. Accessing customer services looks difficult, and this is before we get going... First impressions are incredibly important, and honestly they're not good.
Oct. 26, 2020
Fantastic APP & Wonderful Customer Service. Easy To Install. Beautiful Interface And Relatively Easy To Use. Would Highly Recommend To Others. A++++ Intimately Yours Limited.
Thank you so much for your review and recommendation. Such a pleasure to hear you are enjoying the features, functions, and customer support!
Aug. 19, 2020
Naman was a great help on chat today. Wanted to change the font colour on the minimized widget and Naman made it happen fast. Wish there was a simple way to do that myself - but help was smooth enough.
June 22, 2022
very disappointed with the app, after sales service is terrible. I wrote in to ask them one issue but they replied me with standard "solutions" which none of them is related to me question.
July 19, 2020
The app is not loading anymore since about 1 week. Could you help me out please? Much appreciated!
July 3, 2020
I used this app, very hard to use, I I don't know how to use it, and the help center is not matched with shopify, it is complexity and outdated
June 8, 2020
Carter was so helpful! He fixed our issue super quickly and explained how we could fix it in the future!
May 23, 2020
Great support from Daniel today. We chatted about Bold Loyalty on Shopify POS and came up with a solution to check customer points. Thanks for taking my suggestions for the roadmap Daniel, look forward to some new features on POS in the future maybe?