SC Loyalty Rewards
SC Loyalty Rewards - Boost Engagement & Sales
Rating
4.2
feedback
65
chart
#4,925
All reviews
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April 6, 2023
Great app that our customers love! It's a nice way to give back to regular customers and remind customers to keep coming back.
May 13, 2022
Great app for our rewards program. Jeff provides great customer service and quickly resolved my inquiry!
Feb. 17, 2021
Worked well until I paused my store. After: client accounts were jacked and Bold won't help restore.
Feb. 1, 2021
I used the app to get help with Bold Loyalty app. Michelle was very helpful and got back to me quickly.
Thank you for your review. We are so happy that Michelle was helpful, thank you for choosing Bold!
Aug. 19, 2020
Naman was a great help on chat today. Wanted to change the font colour on the minimized widget and Naman made it happen fast. Wish there was a simple way to do that myself - but help was smooth enough.
April 17, 2020
Naman helped me out quickly. its one thing when people say let me look into this for you, and another when they know what you are talking about and help you quickly. lol thanks again Naman
March 31, 2020
Easy to install and use, and has successfully generated returning customers. Helpful customer service from Rajni too.
May 15, 2020
Very easy setup. Naman was helpful in assisting with a testing question. We haven't deployed yet so I can't speak to that aspect of the program. -- Spoke with Priyanka to understand setting tier rewards for Membership app members based on tags applied to their profiles. Enormously helpful. -- Priyanka was a great help in showing me how to set up a staff account so customer service can handle Loyalty program questions. Thanks again!
Feb. 18, 2020
We like the Bold Loyalty app .. it allows us to provide a reward program for our customers that is very easy to use for us and our customers. The only negative thing is we upgraded from ver 1 to ver 2 .. this was a bit of a hassle. Ver 2 didnt have the same point reward options as ver 1. We were using $5=1 point ... ver 2 did not allow this option. So we had to adjust all our customer reward totals to reflect the options available for ver 2.
Feb. 6, 2025
Was having an issue with reward tiers - Axel at support was super fast and helped resolve quickly.
Jan. 13, 2020
I have my shopify stor for almost 2 years everything is set up andI have installed Loyaty points for quite some time. I want to offer to my customer the option to paywith their points but I have to installed Cashier and reprogram the check out, payment, tax shipping ... So loyaty points cannot be working by itself. So I'm checking another app
Oct. 28, 2019
I started using the app a short time ago, so I don't have an opinion on it. However, I changed the theme and the customer service and support were both excellent. Shout-out to Mike and Rony, who quickly solved my issue and kept me well-informed throughout the process.
Thank you for the kind words about our customer support team! We strive to offer world-class service to all of our merchants, and we're glad to hear that Mike and Rony were able to help you out, and keep you well-informed during the process. We look forward to hearing your feedback about Loyalty Points - please let us know if we can help with anything regarding the app.
July 3, 2019
bold loyalty fulfilled my needs to create loyalty points and allocate customer tiers to my store. We have met quite a few problem during the trial and Rony always assist to solve them at the soonest possible. Their customer support is at top notch and would definitely recommend to use.
Hi there. Thanks for sharing your experience! We're very happy to hear that our Loyalty Points app is fulfilling your store's needs, and sincerely apologize with the issues you ran into during your trial. Our support team is always ready to assist with any types of problems so please don't hesitate to reach out if you run into any other issues, or have any questions!
June 17, 2019
Bold Loyalty allowed us to create a flexible and really good-looking Loyalty Program for our store, and the support has been top-notch, especially Rajni, who was super knowledgeable and helpful. In fact, all of customer support has been incredible. Thank you!
Hi there! That's very nice to hear, we're so happy we were able to help. If you need anything else you know where we'll be. :) Take care, and thanks for taking the time to leave us a review!
June 10, 2019
Great app, great support. Everything by bold is usually good from experience, their support is the best. Their apps do what they say they will ,and the pricing isn't ridiculous. This app works as it should and is very user friendly. Thanks guys. A separate thanks to whoever from the bold team went into my code and fixed it not showing up after I changed my Theme. That was bothering me ,and they stepped right in to fix it for me. No instructions or anything.. they just popped in my store and did my job for me. It don't get much better than that!! Thanks for making my life that much easier!
Hi there! Thank you so much for taking the time to leave us a review. We're so happy to hear how pleased you are with our apps and customer service, which we strive to provide the best of! Thanks so much for sharing your experience with our customer service team, and please don't hesitate to let us know if you have any questions or comments going forward. :-) We look forward to hearing about your store's successes!
Dec. 18, 2018
Loyalty Points was our first introduction to Bold, and at this point we are up to about 8 apps in their suite because they do pretty much just what we need! We use Loyalty Points for our fan club members and our volunteers and love being able to reward them both without all the manual intervention we used to need to do! After adding quite a few apps to help with our holiday selling, we were having issues with points not being credited correctly, and MC to the rescue! We were back up and running with barely a blink. The only feature we wish was available at the moment would be to allow customers to purchase multiple items for one shipment or to use points as a partial payment, but we just encourage our users to purchase gift cards to use and that works great for now! Happy Holidays Bold Team!
Dec. 6, 2018
So far the app seems good, but there is 1 issue that I consider to be major. There is no way to send triggered emails letting customers know what their rewards balance is. Sending monthly account status emails would be a great tool, but it seems there is no way to do this.
Oct. 17, 2018
Setup couldn't have been easier. I had a few questions about the functionality of the starter plan, and it does even more than I thought it would. I started a chat message, and Tony jumped on right away. He was able to answer all of my questions and coordinate a specialist to help look into the details. Within just a couple of minutes, I found a new way to reward my customers. Can't wait to launch, and I can't thank Tony enough!