All reviews

Rating Breakdown

  • 5
    74% (48 ratings)
  • 4
    11% (7 ratings)
  • 3
    3% (2 ratings)
  • 2
    3% (2 ratings)
  • 1
    9% (6 ratings)

Reviews with Text

  • 98% (64)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 6, 2018

Installed app and it automatically said I have 6,500 active customers! Nope, only 2,000 in the last couple of months. App was adding anyone with an account and including those that had not ordered anything, hardly active! Also, has limited functionality and I could not do half the things advertised. So many glitches from the start... Loyalty points not registering at all. Script on the widget completely messed up and showing as some Cyrillic language. Does not show in member account page, nor on any products. Can't add for individual products. No account activity after purchases, registration or anything. For this they wanted $499/month from me....!!! Complete money grab

Using app

About 1 hour

Total reviews

5

Average rating

2.6

5 / 5 Share

March 13, 2019

Bold Customer Support is the best! By far! Jonnathan was super helpful today, configuring multiple Bold Apps with me!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2018

LOVE IT! Everything from Bold has been amazing and their customer support is fantastic! * Thank you, MC for your help!! * If there's app coding required, they have your back and install it for you. * Thank you, Brenda for the install! * Programs are designed really well and run perfectly. Thank you, Bold. You rock, once again!!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2018

I LOVE Bold App Products!! This is by far the best loyalty program I have used! My customers are LOVING it, which makes it so worth every penny. They love racking up points so they can spend them in the super easy way that Bold has it setup!! No codes they have to keep track of or enter!! Never going back!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2018

My customers are actually excited about earning rewards again. For some reason I didn't find this app right away and ended up trying like, EVERY OTHER REWARDS APP IN THE APP STORE. How I didn't even see this one in this hunt is beyond me. But all the others... total damn duds. Glitches, oddball calculations, not accurately crediting customers. Total stressful mess that I was ready to throw in the towel on the whole thing. But I decided to do ONE MORE search for an app and found Loyalty Points. It's been aces ever since. I just added it so it hasn't created new sales just yet but the buzz is great in my facebook customer group. They are excited to get started! The Bold team hooked up my code for this app super fast. Like, no waiting hardly at all.

Using app

8 days

Total reviews

10

Average rating

5.0

4 / 5 Share

Jan. 14, 2018

We use over half of all BOLD apps for our store and this app has allowed us to exceed our competitor loyalty programs. We are able to offer a loyalty program similar to that of Shoppers Optimum Points where we can offer 2X points days, bonus points and other options which have really helped us increase sales! The only reason we give this 4 stars is due to the lack of Shopify POS integration at the moment. We were told they are working on it to be launched in the near future so we look forward to that day.

Using app

3 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Dec. 11, 2017

Good but missing: A) customizeable rewards that swell offers. (i.e reward for 5 purchases) B) Missing reward for instagram follow (both swell + Smile.io have it)

Using app

1 minute

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 8, 2017

MC Was incredibly helpful throughout setup and integration. The App itself is intuitive, comprehensive, and sleek. Two thumbs up!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2017

Another amazing app from Bold that has helped set our business apart from the rest. The Bold support team were all great as usual, Danni. Alexa. MC and Alan all did their up most to meet my demanding requirements! Two thumbs up!

Using app

4 months

Total reviews

2

Average rating

5.0

2 / 5 Share

July 13, 2017

Installed and ask Bold to the install - I seem to be going around in circles with this. Does not work and have too many issues. Edit address button does not work, the buy with points button seems to only work sometimes, the way it handles freight when there are multiple options is poor. Seems that the team supporting this is having issues and not as responsive as the other teams for the other applications I have from Bold. I am going to give it another week to get everything fixed and then unfortunately if it is not working I will have to look at another solution. Hopefully, they can get it working. I really like all the Bold solutions and this seems to be another great one if it can work correctly.

Using app

9 days

Total reviews

5

Average rating

4.0

5 / 5 Share

June 5, 2017

Using Loyalty Points on our web store has driven sales up! It brings customers back and motivates them to place larger orders. We have a special rewards page that has a range of nice goodies that our customers want and can get for free with points. (Not our own products)We have tried another rewards app, but moved to Bold Loyalty Points and is very easy to use. Our customers love it and it works!

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

May 26, 2017

We switched from Swell Rewards where we were paying $250/mo. The main problem there was that as our company grew, they charged us equally...regardless of the rewards program actual contribution to our growth. Bold Loyalty Points charges based on the number of users actually utilizing the rewards program. That is smart and fair. Also, not dealing with coupons is 100% a better move. No one likes coupons. Coupled with our Upsell and Discount apps from Bold, we are rocking and rolling. I would recommend the entire suite of Bold apps to any entrepreneur on Shopify. I have tried so many other apps...Bold has so much more functionality per square inch, factor in the low cost, and Bold is a no brainer.

Using app

25 days

Total reviews

16

Average rating

4.9

5 / 5 Share

May 26, 2017

This app is really great!. It allow small shops like us to use the app specially if you do not have many clients or provide only services.

Using app

3 months

Total reviews

15

Average rating

3.8

5 / 5 Share

May 25, 2017

I have been looking high and low for an app like the Loyalty points. As an artist who painted custom portraits, most of my clients are referrals. Being able to reward my customers with a show of appreciation like loyalty points is a great way to show how much I appreciate their referrals.

Using app

About 2 months

Total reviews

12

Average rating

4.5

1 / 5 Share

April 20, 2017

Enough with the nice presentation telling us things work out of the box and you can do it yourself Apparently Bold is so busy trying to manually install the application on customers sites that they are at least 3 days behind Just imagine what will happen when you upgrade a theme Honesty is all we need on the App store

Using app

3 days

Total reviews

10

Average rating

1.4

1 / 5 Share

March 20, 2017

With all Bold Apps you must really look close at possible issues. Bugs hurt your site and customer experience. You MUST get ALL code removed. They tell you you can just uninstall but issues remain. We have asked twice to have all liquid code removed and both times they said they did. In changing themes wholesale default pricing now shows up. It is crazy. Before registration button was gone with the loyalty app. Don't walk, run from this company. Bad software.

Using app

14 days

Total reviews

10

Average rating

3.4

5 / 5 Share

Jan. 25, 2017

LOVE this app! It's an awesome way for customers to earn points and very easy to set up and use. Bold's support staff is super friendly and VERY QUICK in answering my questions. Thanks BOLD!!!!!!!

Using app

11 days

Total reviews

6

Average rating

4.3

5 / 5 Share

July 28, 2016

Great app! Way better than S Loyalty. Thanks for yet another perfect product Bold! I give this a perfect 5/7.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2016

Very important app for customer retention. www.bvsydney.com

Using app

About 1 month

Total reviews

20

Average rating

4.8

5 / 5 Share

July 27, 2016

I absolutely love this app and the great support that has been provided by MC. It's quite easy to set up, but I ran into a little issue and MC was quick and knowledgeable when trying to troubleshoot. I would highly recommend this app!

Using app

9 days

Total reviews

2

Average rating

5.0