SpurIT: Loyalty Points Manager
Launch Loyalty and Referral Program for Your Store Easily
Rating
4.4
feedback
17
chart
#6,799
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
12%
-
Less than a month
47%
-
Less than a year
24%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are quite mixed, with some users praising the great customer service and functionality of the app, while others experienced issues with settings not saving properly and language customization difficulties. Positive aspects highlighted include the app's ability to increase sales, simplify point usage for customers, and the responsive customer support team. On the other hand, negative feedback focused on problems with settings, language translations, and compatibility with dynamic categories.
Highlights
Review RSS Feed
All reviews
Aug. 25, 2020
I spent 2-3 hours of setting everything up, changes were not saved properly, settings would disappear. When everything was done I could not change the very title of the loyalty program (I run my store in Swedish and wanted it to be in Swedish). I reached out to support, they gave a standard answer that this could be changed in the settings which was not true. After som time they told me it could only be done with CSS but they hade no code for it. So WARNING if you run your shop in another language than English, do not use this app!!!
Thanks for your feedback and sorry that you've faced such difficulties. We contacted you via email in order to discuss this situation and help.
July 22, 2019
After having an issue with the app I reached out to the team and they were very helpful in helping with a solution. Great customer service!
Thank you for the update! Our company places customer satisfaction as a top priority, and it is customers like you who are making our job very gratifying. Please feel free to get back to us if you need further assistance. We are here to help you any time.
July 15, 2019
Thank you for your help and great customer service, we really appreciate it! This is a great app, highly recommended.
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
May 16, 2019
I have tried many Loyalty apps but all are super pricy and not functioning well ,but I can confidently recommend this app for any Shopify owner. The app has a reasonable price and it looks neat and smooth, and I did have some issues with my theme, I simply turned to the support team of the app and they did offered me a great help right away. So I am giving this 5 stars for the app and for the team working behind this amazing app. Best of luck !
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance, we are here to help you any time.
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