All reviews

Rating Breakdown

  • 5
    67% (12 ratings)
  • 4
    11% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (4 ratings)
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1 / 5 Share

Aug. 25, 2020

I spent 2-3 hours of setting everything up, changes were not saved properly, settings would disappear. When everything was done I could not change the very title of the loyalty program (I run my store in Swedish and wanted it to be in Swedish). I reached out to support, they gave a standard answer that this could be changed in the settings which was not true. After som time they told me it could only be done with CSS but they hade no code for it. So WARNING if you run your shop in another language than English, do not use this app!!!

Using app

3 days

Total reviews

17

Average rating

3.9

Developer Reply

Thanks for your feedback and sorry that you've faced such difficulties. We contacted you via email in order to discuss this situation and help.

1 / 5 Share

Jan. 30, 2019

I had no active campaigns and did not want their paid service (I had just installed it to see how it would work). But I guess customers have still been able to create accounts (for a loyalty program that doesn't exist) AND now they are publishing updates to my theme AND creating draft orders.

Using app

4 months

Total reviews

11

Average rating

4.3

1 / 5 Share

Sept. 25, 2018

Issues, issues, and more issues. All we have had is problems with this app. After considerable time and effort we gave up on it ever working. The fact that it can't be used with dynamic categories is a HUGE flaw. The app developers did try to help but even with their effort, it never functioned correctly. If you have a small amount of products and can actually get it to work, it might be ok for you.

Using app

15 days

Total reviews

8

Average rating

1.9

1 / 5 Share

Dec. 30, 2018

HORRIBLE app! Steer Clear! My customers not only didn't get their sign up points, but their balances kept showing $0 even after multiple purchases. What a disaster! I have since uninstalled the app.

Using app

6 months

Total reviews

24

Average rating

4.4