SpurIT: Loyalty Points Manager for Shopify

SpurIT: Loyalty Points Manager

Launch Loyalty and Referral Program for Your Store Easily

Developer

Rating

4.3

feedback

51

Reviews

chart

#9,862

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    29%
  • Less than a year
    49%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the great customer service and quick support provided by the SpurIT team. Customers appreciate the ease of setting up the app and its user-friendly interface. The app is described as useful, efficient, and recommended for implementing loyalty programs. However, there are a few negative reviews mentioning issues with customization, language support, and changes not being saved properly. Some users also expressed concerns about the app becoming paid after being free.

Highlights

Positive customer service and quick support
User-friendly interface and easy setup
Efficient and recommended for loyalty programs
Issues with customization and language support
Concerns about app becoming paid after being free

Rating Breakdown

  • 5
    78% (40 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 20, 2021

Great application! The team at SpurIT was fast to reply to my request for assistance and was able to add the specialized code needed to allow my store to operate the way I need it to work. Great product and great CS!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

The app is great and the support is awesome! If I could leave 10 stars I would definitely do so as the app deserves it! Good job developer!

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 26, 2020

I had issues with the app's configuration and contacted guys from the support team. They helped me instantly!!!

Store

Otoka.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Never seen something more useful than this app on Shopify! Suits my needs 100%. Easy set up, user-friendly interface :)

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 25, 2020

I spent 2-3 hours of setting everything up, changes were not saved properly, settings would disappear. When everything was done I could not change the very title of the loyalty program (I run my store in Swedish and wanted it to be in Swedish). I reached out to support, they gave a standard answer that this could be changed in the settings which was not true. After som time they told me it could only be done with CSS but they hade no code for it. So WARNING if you run your shop in another language than English, do not use this app!!!

Using app

3 days

Total reviews

17

Average rating

3.9

Developer Reply

Thanks for your feedback and sorry that you've faced such difficulties. We contacted you via email in order to discuss this situation and help.

All reviews

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