SpurIT: Loyalty Points Manager
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include great customer service, helpful support team, ease of use for customers, and value for the price. Users appreciate the app's functionality in increasing sales and customer loyalty. However, negative aspects mentioned include issues with saving changes, difficulties with language customization, problems with active campaigns, and compatibility issues with dynamic categories. Some users also experienced issues with points not being awarded correctly to customers.
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great assistance. App work great. thank you.
I spent 2-3 hours of setting everything up, changes were not saved properly, settings would disappear. When everything was done I could not change the very title of the loyalty program (I run my store in Swedish and wanted it to be in Swedish). I reached out to support, they gave a standard answer that this could be changed in the settings which was not true. After som time they told me it could only be done with CSS but they hade no code for it. So WARNING if you run your shop in another language than English, do not use this app!!!
Thanks for your feedback and sorry that you've faced such difficulties. We contacted you via email in order to discuss this situation and help.
After having an issue with the app I reached out to the team and they were very helpful in helping with a solution. Great customer service!
Thank you for the update! Our company places customer satisfaction as a top priority, and it is customers like you who are making our job very gratifying. Please feel free to get back to us if you need further assistance. We are here to help you any time.
Thank you for your help and great customer service, we really appreciate it! This is a great app, highly recommended.
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
I have tried many Loyalty apps but all are super pricy and not functioning well ,but I can confidently recommend this app for any Shopify owner. The app has a reasonable price and it looks neat and smooth, and I did have some issues with my theme, I simply turned to the support team of the app and they did offered me a great help right away. So I am giving this 5 stars for the app and for the team working behind this amazing app. Best of luck !
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance, we are here to help you any time.
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