All reviews

Rating Breakdown

  • 5
    78% (40 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2021

Great application! The team at SpurIT was fast to reply to my request for assistance and was able to add the specialized code needed to allow my store to operate the way I need it to work. Great product and great CS!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

The app is great and the support is awesome! If I could leave 10 stars I would definitely do so as the app deserves it! Good job developer!

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 26, 2020

I had issues with the app's configuration and contacted guys from the support team. They helped me instantly!!!

Store

Otoka.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Never seen something more useful than this app on Shopify! Suits my needs 100%. Easy set up, user-friendly interface :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2020

Outstanding service, they are available around the clock and help you with every inquiry you might have. The only issue i have is that the system does not provide details on who referred who, which is quite important. If you take that out of the equation, of provide details who referred who, I truly beleive they would be the best APP providore on shopify!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2020

Great app ! we use it for our new project in which we are implementing a loyalty program. Recommended : )

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2019

The app does what it's supposed to do! I know that as I bring in clients, this will be a great way to say "thank you!". The app is easy to set up. Great support.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

5 / 5 Share

July 22, 2019

Easy to use interface and very flexible in setting up the points system. Customers love the shop earn program. Great installation support.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

5 / 5 Share

July 22, 2019

The best loyalty app in the app store. Let your customers enjoy buying more! My loyalty campaign running in five minutes. The support team is awesome! Tons of settings to make it work the way you need. Must have app!

Using app

8 months

Total reviews

13

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

5 / 5 Share

July 22, 2019

After having an issue with the app I reached out to the team and they were very helpful in helping with a solution. Great customer service!

Using app

34 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the update! Our company places customer satisfaction as a top priority, and it is customers like you who are making our job very gratifying. Please feel free to get back to us if you need further assistance. We are here to help you any time.

5 / 5 Share

July 15, 2019

Thank you for your help and great customer service, we really appreciate it! This is a great app, highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

5 / 5 Share

July 21, 2021

Отличное приложение, потрясающая поддержка! Обращалась несколько раз, все очень оперативно и терпеливо помогли решать!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

5 / 5 Share

May 16, 2019

I have tried many Loyalty apps but all are super pricy and not functioning well ,but I can confidently recommend this app for any Shopify owner. The app has a reasonable price and it looks neat and smooth, and I did have some issues with my theme, I simply turned to the support team of the app and they did offered me a great help right away. So I am giving this 5 stars for the app and for the team working behind this amazing app. Best of luck !

Using app

19 days

Total reviews

18

Average rating

4.3

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance, we are here to help you any time.

5 / 5 Share

April 16, 2019

Great app and fantastic customer service. Would definitely recommend to anybody wanting to increase revenue.

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Please let us know if you have any other questions!

5 / 5 Share

April 16, 2019

Love the Spur IT support team, they have exceptional customer service. Love this app! Great addition to our store

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2019

We have been using Loyalty points and have found it to be a really beneficial app for building customer loyalty on the store. I cannot rate the customer service at SpurIT highly enough. I would have no hesitation in recommending this company. The minor issues we have had on this and other apps are fixed straight away often with just a quick chat online and when it had to be referred through to the tech department it was sorted within hours. You can't ask more than that!

Using app

About 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 6, 2019

Everything is ok. Still testing but can't recommend enough these guys for the amazing support. Perfect support

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

It does what it claims, customers are redeeming loyalty points, so it works. Fast customer service.

Using app

8 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

Love the app just wish I'd found it sooner. Great support too! Love the app just wish I'd found it sooner. Great support too!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2019

A customer was having a few issues ordering with her loyalty points. I was able to get assistance quickly and Artem did an excellent job! He was informative, professional, and attentive. Great job! Thanks guys! www.madeforyoubyhannahq.com

Using app

Over 1 year

Total reviews

4

Average rating

5.0