
SpurIT: Loyalty Points Manager
Launch Loyalty and Referral Program for Your Store Easily
Rating
4.3
feedback
18
chart
#4,979
All reviews
Rating Breakdown
Aug. 25, 2020
I spent 2-3 hours of setting everything up, changes were not saved properly, settings would disappear. When everything was done I could not change the very title of the loyalty program (I run my store in Swedish and wanted it to be in Swedish). I reached out to support, they gave a standard answer that this could be changed in the settings which was not true. After som time they told me it could only be done with CSS but they hade no code for it. So WARNING if you run your shop in another language than English, do not use this app!!!
Thanks for your feedback and sorry that you've faced such difficulties. We contacted you via email in order to discuss this situation and help.
July 22, 2019
After having an issue with the app I reached out to the team and they were very helpful in helping with a solution. Great customer service!
Thank you for the update! Our company places customer satisfaction as a top priority, and it is customers like you who are making our job very gratifying. Please feel free to get back to us if you need further assistance. We are here to help you any time.
July 15, 2019
Thank you for your help and great customer service, we really appreciate it! This is a great app, highly recommended.
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
May 16, 2019
I have tried many Loyalty apps but all are super pricy and not functioning well ,but I can confidently recommend this app for any Shopify owner. The app has a reasonable price and it looks neat and smooth, and I did have some issues with my theme, I simply turned to the support team of the app and they did offered me a great help right away. So I am giving this 5 stars for the app and for the team working behind this amazing app. Best of luck !
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance, we are here to help you any time.
Feb. 5, 2019
It does what it claims, customers are redeeming loyalty points, so it works. Fast customer service.
Jan. 30, 2019
I had no active campaigns and did not want their paid service (I had just installed it to see how it would work). But I guess customers have still been able to create accounts (for a loyalty program that doesn't exist) AND now they are publishing updates to my theme AND creating draft orders.
Jan. 17, 2019
This is a good app that will simplify point usage for the clients on your site. No discount codes needed! Make the experience great and simple for your customers. The support team is amazing, probably the best I've seen on Shopify!!! They respond within a day making all the changes you ask. My store is in RTL language and although I asked to move many elements and translate a lot of stuff into the foreign language and paid a great attention to details, the did it all! Buy the app guys! You won't regret it.
Jan. 10, 2020
I like this app. I was having some issues when I first installed it but the support given by the team was good and solve my problem. Thanks.
Nov. 21, 2018
I like this app. It works great! This app really helps to increase our sales and get customers loyalty
Nov. 17, 2018
Simple, easy to setup/modify settings and more importantly-easy for customers to use! Clean, simple and effective and not to mention great value
Oct. 10, 2018
Customer Support Was GREAT! We had some issues getting it to work with our site but they fixed the issues asap! Great FREE App. We were ALMOST about to pay a $500 a month plan with another app company due to our customer base.
Sept. 25, 2018
Issues, issues, and more issues. All we have had is problems with this app. After considerable time and effort we gave up on it ever working. The fact that it can't be used with dynamic categories is a HUGE flaw. The app developers did try to help but even with their effort, it never functioned correctly. If you have a small amount of products and can actually get it to work, it might be ok for you.
Dec. 30, 2018
HORRIBLE app! Steer Clear! My customers not only didn't get their sign up points, but their balances kept showing $0 even after multiple purchases. What a disaster! I have since uninstalled the app.
July 5, 2018
SpurIT Team have been a great help and were very quick to respond. They have responded within minutes, and made changes the same day! They translated the widget according to my wishes, and also changed the colour scheme of the Loyalty Program Points Manager, so that it now looks as part of the store. Since, I come from Slovenia, you can assume not many loyalty programs support translations, and they usually want to charge for translations, that store owner basically has to make by himself. Thank you Alexander and SpurIT Team! :D
March 28, 2018
For a free app its great however it could use a few more features that other apps have which is why we have only given it a 4 star rating. Feel free to check it out at our website. www.Gamers247.co.uk
March 24, 2018
First of all, for the price you can't beat it. I've been looking for a way to reward my steady customers without spending a fortune. It was pretty easy to set up and get running, and after a little "tweeking" I got it to look pretty good on my store. I was pleasantly surprised to get help instantly with their online chat. Olga was kind and professional. Unfortunately, we couldn't get it working just right, so she made a support ticket and they will get back with me after looking at my Store. I'll update later with pros and cons.
March 17, 2018
We think this is the most convenient loyalty program available on Shopify. The points redemption process is very straight-forward. On the View Cart page, the website visitor just selects # of points to redeem and discount applied automatically. It was very easy to set up and the code was installed automatically.