Lucky Orange Heatmaps & Replay for Shopify

Lucky Orange Heatmaps & Replay

Spot friction and optimize confidently with visual data.
Rating
4.7
Feedback
883
Reviews
Chart
#48
Shopify

All reviews

5 / 5 Share
Dec. 5, 2024

I'm delighted about Lucky Orange. From the name, the vibe, and the customer data I get. I had a button with a wrong link, it took me a few days to figure out what was wrong from a simple session. WOW! Btw, it also has a live chat functionality!

Store Using app Total reviews Average rating
wowcanvas.ro 5 days 8 5.0
Developer Reply

Thank you for your fantastic review! We’re thrilled to hear that you’re loving Lucky Orange technology and our vibe. It’s amazing how a simple session can reveal so much! We're glad you discovered the button issue—hats off to you for solving it! It’s always incredible when you can see exactly what went wrong. That "A-ha!" moment never fails to be an awesome feeling. And yes, our live chat is included in all trials and plans. We're delighted that you’ve been able to use that as well. Thanks again for your review, and don’t hesitate to reach out if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Dec. 3, 2024

Emilia from LO, helped us to identify a better approach towards learning from our customers

Store Using app Total reviews Average rating
Sprout Spout 5 months 2 5.0
Developer Reply

We're always happy to help our users get the most out of Lucky Orange, and we're glad we could show you new ways to understand how people really use your website. Thanks for leaving us a review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Dec. 3, 2024

I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)

Store Using app Total reviews Average rating
Store Supplies 7 months 13 5.0
Developer Reply

Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. As you continue to dive into Lucky Orange, please let us know if we can help in any way! Happy tracking! Cheers - Emilia from Lucky Orange

5 / 5 Share
Dec. 2, 2024

A must have app, with excellent customer support and help available

Store Using app Total reviews Average rating
MILORA 6 days 2 5.0
Developer Reply

Thanks for leaving us a review! We love when our users describe Lucky Orange as a "must-have app!" Nothing feels better than finding ways to enhance your customer experience. Thanks again for your review, and we're here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Dec. 2, 2024

It is the perfect app to see how customers visit your website. This was really helpful for me to understand where do my customers click and to increase conversions on my website.

Store Using app Total reviews Average rating
AnsAtelier 5 days 4 5.0
Developer Reply

When you need to see what people really did and experienced on your website, you shouldn't settle for anything less than perfect. We love that you've been able to eliminate guesswork and identify where your visitors are facing pain points. Thanks for leaving us a review! Our team is here to support you if you need anything. Cheers - Emilia from Lucky Orange

5 / 5 Share
Dec. 1, 2024

Super intuitive great app!

Store Using app Total reviews Average rating
The Shark Puppet 4 days 2 5.0
Developer Reply

Thank you for your review! We love to hear that you've found Lucky Orange to be not just intuitive but SUPER intuitive! We designed Lucky Orange to be easy to use for everyone, regardless of their technical experience or background. We're here if you need anything else! Cheers - Emilia from Lucky Orange

5 / 5 Share
Nov. 27, 2024

Un'app che tutti i venditori dovrebbero avere, sono rimasta molto colpita, mi permette di capire come si muovono i miei clienti grazie ai video registrati, mi da una visione del mio sito e mi permette di capire cosa funziona e cosa no. E solo nel periodo di prova sono riuscita a fare molti miglioramenti. Mi piaciono anche le notifiche sonore che segnalano eventi decisi da me (esempio quando qualcuno entra sul sito). Consigliatissima.

Store Using app Total reviews Average rating
Ela Ceramics 6 days 1 5.0
Developer Reply

Grazie per la tua recensione e per le gentili parole! Vedere esattamente cosa fanno e come si trovano i tuoi visitatori e clienti sul tuo sito web tramite Lucky Orange può fare una differenza significativa nel migliorare il tuo sito e far crescere la tua attività. Invece di fare esperienza con i dati analitici, puoi vedere realmente cosa ha fatto qualcuno nel tuo negozio. Anche a noi piacciono le notifiche sonore! :-) Grazie ancora per la tua recensione e raccomandazione, e non esitare a contattarci se hai bisogno di qualcosa! Saluti - Justin da Lucky Orange

5 / 5 Share
Nov. 26, 2024

So far so good. Found this app during search. I am super pleased with the look, functionality and information provided. Super user friendly and super informative. The info recieved is eye opening and helping us fine tune our Ecomm site

Store Using app Total reviews Average rating
MedPat Solutions 5 days 7 5.0
Developer Reply

Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. When you have a front-row seat to what your visitors do on your website, you eliminate any guessing or assumptions. Thank you for your review, and we're so glad you found us through search. We’re always here if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
Nov. 26, 2024

Super helpful to see where visitors are clicking and spending their time. We've never had insights like this before and are really excited to see in real time how changes to our store affect the user experience and conversion funnel.

Store Using app Total reviews Average rating
The Online Pro Shop 13 days 2 5.0
Developer Reply

Abracadabra! It may feel like magic, but Lucky Orange provides incredible insights into visitor behavior. With our 20+ features, you can get a better picture of what your visitors are truly doing and experiencing on your website. I’m so glad we’ve been able to impress you with our technology! Thanks again for sharing the Lucky Orange love, and we’re always here if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
Nov. 25, 2024

Lucky Orange is an essential tool for any business. I had an incredibly productive meeting with Jordan, who guided me through the setup process and provided invaluable support. this platform is a game-changer and I believe every business can benefit from using it

Store Using app Total reviews Average rating
Serenify Spot 7 months 1 5.0
Developer Reply

Thank you for your review and recommendation! We love that we've earned the distinction of being an essential tool for your business as well as for other businesses! I'm glad you found our call helpful; we strive to ensure our users get the most out of the 20+ features available through Lucky Orange. Thanks again, and don't hesitate to reach out if you need anything! Cheers - Jordan from Lucky Orange

5 / 5 Share
Nov. 24, 2024

Great tool to help us understand our traffic better and to interact with customers.

Store Using app Total reviews Average rating
MANDERWEAR 14 days 3 5.0
Developer Reply

Diving into visitor behavior to identify ways to improve your website is invaluable for growing your business. Our team is thrilled that Lucky Orange has been the tool you needed! We appreciate your review, and I’m here if you have any questions! Cheers - Justin from Lucky Orange

5 / 5 Share
Nov. 21, 2024

Lucky Orange has been a game-changer for understanding my customers' behavior! What I really like is how intuitive it is—it integrates seamlessly with Shopify and is easy to set up and use, even for someone who isn’t an analytics expert. Unlike Shopify Analytics, which is simplified but lacks insights into the full customer journey, or Google and Meta Analytics, which can feel overwhelming to set up and interpret, Lucky Orange gives me a clear, real-time view of how visitors interact with my site. The Heatmaps and Replay features let me test the customer journey, identify pain points, and quickly make user interface adjustments to improve the experience.

Store Using app Total reviews Average rating
Sip Cozy Art 6 days 2 5.0
Developer Reply

“Game changer” is a phrase we love to hear from our customers! Seeing your customers’ experiences in real time can give you the insights you need to address their needs quickly and prevent any barriers to conversion. As you mentioned, traditional analytics can be either too simplified or too complicated. Lucky Orange allows you to quickly and easily see exactly what people are doing on your website, rather than guessing and piecing together the conversion puzzle with data points. Thanks for your review, and please don't hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
Nov. 19, 2024

The easiest install I've ever had with an app - instantly worked, instant feedback and didn't do anything bad to my site or create any lag. The information provided in the dashboard is easy. Everything is very intuitive and I love the AI question ability for analyzing site data.

Store Using app Total reviews Average rating
BeMo 5 days 8 4.8
Developer Reply

We like things easy, especially when it comes to installing and using Lucky Orange! It's great to hear that you've had such a positive experience. Our dashboard and Discovery features are excellent for getting the information you need to make data-driven changes to your website. Nothing feels better than finding ways to enhance your customer experience. Thanks for sharing the Lucky Orange love, and we’re always here if you need anything! Cheers - Justin from Lucky Orange

4 / 5 Share
Nov. 19, 2024

Store Using app Total reviews Average rating
MISHO 9 months 2 4.5
Developer Reply

We appreciate your rating! We hope this means that visitor behavior has been helpful in identifying ways to improve your sales. Thanks again, and we're here if you need any assistance! Cheers - Bradley from Lucky Orange

5 / 5 Share
Nov. 18, 2024

Great app so far, very informative to see how customers interact with our store.

Store Using app Total reviews Average rating
Iconyc 7 days 1 5.0
Developer Reply

Thanks for your review! We love hearing that you've had such a great experience. The more you learn about your visitors and what they experience, the more data-driven updates you can make that lead to measurable success. Thanks again for your review, and we’re here if you need anything else! Cheers - Emilia from Lucky Orange

4 / 5 Share
Nov. 17, 2024

I see insights of customer behaivors and stats

Store Using app Total reviews Average rating
MERVOR 6 days 1 4.0
Developer Reply

Those are words we love to hear! Nothing feels better than discovering ways to enhance your customer experience. We’re always here if you need anything! Cheers - Emilia from Lucky Orange

5 / 5 Share
Nov. 17, 2024

So far its been really useful to understand the traffic on my new website

Store Using app Total reviews Average rating
HARG 6 days 2 5.0
Developer Reply

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. I love to hear how getting that firsthand look at what customers do and experience can make such a difference for your store. Thank you for the review, and don’t hesitate to reach out if I or my team can assist you in any way. Cheers - Emilia from Lucky Orange

3 / 5 Share
Nov. 17, 2024

I'm having trouble with the heat maps not actually showing on my Mac? but the videos are helpful. I wish I had more for the price I'm paying.

Store Using app Total reviews Average rating
Developer Reply

While we’re thrilled you’ve enjoyed watching session replays, let’s figure out what’s going on with your heatmaps. Unfortunately, we’ve been unable to locate any previous communication from you, so we appreciate you bringing this to our attention. Please respond to my last email at your earliest convenience so we can connect and resolve your issue. Our app is optimized for both Mac and PC devices, and I’m eager to investigate what might be preventing your heatmaps from displaying. Some browsers and browser extensions can interfere with heatmaps, such as an ad blocker. We would be more than happy to dive into your case to see if this is what’s blocking your heatmaps. I look forward to hearing from you soon and will be watching my inbox for your reply. Best regards - Jordan from Lucky Orange

5 / 5 Share
Nov. 15, 2024

We've been using this app for about a week now and I must say I'm impressed. It's easy to use, provides great analytics, and has some good features. I think the best part is how quickly we were able to integrate and use. Looking forward to diving in and getting the most out of it for help with our website traffic and conversions.

Store Using app Total reviews Average rating
Cotton Flower Clothing 6 days 4 4.3
Developer Reply

We love impressing our users, and we're thrilled to have already accomplished this goal. Have you tried our Discovery feature? It helps you find answers to your most pressing questions about visitor behavior, such as what actions frustrated visitors or those who didn’t convert took while on your website. Our team is excited that you’ve found Lucky Orange easy to use and that you’re diving into the insights to improve your conversions. Thanks for your review, and remember, our team is here if you need anything! Cheers - Justin from Lucky Orange

5 / 5 Share
Nov. 14, 2024

Using this app, I can stop guessing. Does what it says on the packet!

Store Using app Total reviews Average rating
base bikes 7 days 3 5.0
Developer Reply

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to analyze visitor behavior. Thank you for your review, and don’t hesitate to reach out if you need anything! Cheers - Justin from Lucky Orange

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